Leave a Review Rock ID
Doesnt work
Tested it on many known stones. Didn't get any of the correct.Flowersr5
Developer Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rocks, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.Not accurate
Checked my GIA certified diamond and it says it’s cubic zirconia because it’s internally flawless🤣unless my jeweler secretly swapped it out, the app has to be wrong.blissj
Developer Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rock, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.I like it but…
I like it however, I’m not sure how accurate it is, the first one I took was iron stained quartz but the color was of from what it showed but over all I like and I’m happy I found but creator who made try to make it I little more accurate.livy liv olivia
Developer Response
Hello! We're thrilled you like the app and appreciate your feedback on accuracy. We're continuously refining our algorithms to enhance precision. Thank you for your support!Thumbs down
Great idea yet accuracy isn’t itImmediatelyNo
Developer Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rock, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.Not accurate
After trying different times, couldn’t read my rock. I have a moldative and can’t even recognize the name if i type it.Roxy120
Developer Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rock, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.Not what I expected
A product was promised and another was delivered. This is not what I expected from this appalopiyteiyd
Developer Response
Hello! We are sorry for any confusion caused. We kindly ask you to contact us at support@aiby.com and specify what features don't work as intended or what our marketing actions seem deceiving.Worst app ever
I bought the app, it would let me take pictures of the crystals and then did nothing.
Trying to get your money back is a joke. Don’t waste your time, has to be one of the worst apps I’ve ever purchased. It gives you nothing.Harlygrl
Developer Response
Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@aiby.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.Not accurate at all
I tried this in stones verified by professionals and it is so far off! Don’t waste your time or money!!!!jgilly723
Developer Response
Hello! We're sorry to hear about your experience. We're always working to improve our app's accuracy. Could you please provide more details about the stones that were misidentified? Please contact our support team at support@aiby.com.They just want you to upgrade your membership
I tried about 10 rocks and somehow this genius app decided that all of them were flint, every time. Eventually i guess I ran out of free runs with it and wouldn’t show me the rock unless I upgraded my membership. Overall this is a waste of time and irritated me to actually write a review. Take that as you will.Show lesshunty z!!
Developer Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rocks, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.It’s NOT free
As soon as you open it asks for a credit card- I wish I could give it 0 stars because it DOESN’T workBeofMe
Developer Response
Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.
