Rock ID User Reviews

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  • Ridiculous

    When I try to take my fourth photo, it says that I need to pay 19.99 a month which is ridiculous!!!!

    Developer Response

    Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.
  • Engagement ring, second ring was a Ruby

    Saying my engagement ring is cubic zirconia—it’s certified diamond. Ruby came up as diamond. Maybe rocks on the ground are more identifiable. It did not work for me

    Developer Response

    Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
  • Trash app

    First, it says it's free, but then demands you pay. Then, it identified a moqui marble (dense iron concretion as quartz. Utterly worthless for identifying minerals.

    Developer Response

    Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
  • Engagement ring

    Saying my ring is cubic zirconia

    Developer Response

    Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
  • Could identify between an agate and a ruby

    Downloaded purchased got the trial then deleted immediately and cancelled.Its not a real thing. It could not id a ruby. I was using it to determine whether the rubies were garnets or not. Suggested that these gem cut stones were agates. Quickly deleted the app. Not worth it. Without proper technology to id stones your cellphone is useless unless you snap a photo and send it to a gemologist it can not really do what the app is suggesting it can. Perhaps some stones can be id’d with a cellphone camera but not realistically. For instance if you expect this app to determine if your diamonds are real or not forget it.
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    Developer Response

    Hello! Our app aims to provide accurate identifications based on the information provided, but we understand that it may not always meet expectations, especially for complex tasks. We appreciate your feedback and will continue to improve our app's capabilities. If you have any further concerns or questions, please feel free to reach out to our support team at support@aiby.com
  • A little iffy

    I collect gem stones and do shows, and I have found a few stones that I wanted to confirm on what type of stone it was.

    I had a raw cut lapis Lazuil, but It told me it was a sedimentary rock, so I wanted to test the product. I grabbed a rock I know is red jasper, but it told me it was carnelian.

    I would not trust it.

    Positive note, it give a lot of information about Rick’s, but the pictures does not match both times I attempted. Maybe the app was having a off day.
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    Developer Response

    Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
  • Seriously obsessed with this app!!

    rock id is basically my rock-collecting sidekick now! The stone library's like a treasure chest, spillin' deets on every rock. Identifying rocks on my hikes? My new ritual, and the update just made it cooler. Creating my digital collection? Easy peasy. Rock ID, you're stuck in my digital toolkit! 🌟
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  • Was recommended to me

    I kept getting recommended for this app, so I downloaded it tried it myself and it doesn’t tell you if it’s real or fake it’s a scam. If you want to have fun with it that’s all you can do don’t recommend it

    Developer Response

    Hello! Based on your review, unfortunately, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at support@aiby.com so that we can look into it immediately and do our best to get it resolved.
  • Not good

    Didn’t identify almost all of my crystals and I had like 16 that’s ridiculous

    Developer Response

    Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
  • Cool app

    I had this wild-looking rock, snapped a pic, and bam! Identified. My rock collection just got way cooler!

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