KicksOnFire User Reviews

KicksOnFire: Release Dates

KICKSONFIRE.COM LLC

Lifestyle

Shopping

Reviews Summary

Positive highlights

🗓️

This app hasAccurate and up-to-date information on upcoming sneaker releases

🔍

This app hasDetailed descriptions and backstories of shoes

💳

This app hasReasonable and competitive pricing

🔖

This app hasAbility to 'heart' and track shoes of interest

📰

This app hasComprehensive news and updates on the sneaker industry

🤝

This app hasReliable and responsive customer service (for some users)

🎁

This app hasOccasional giveaways and free merchandise for members

🛒

This app hasConvenient in-app purchasing option

Negative highlights

🚫

This app hasUnreliable shipping and delivery times for some users

❌

This app hasIssues with receiving fake or defective products

🤖

This app hasLack of direct links to purchase shoes from retailers

🔍

This app hasDifficulty finding specific shoes due to search bar issues

🚫

This app hasStrict no-return/no-refund policy for some users

🤔

This app hasQuestionable authenticity of some items sold

🤖

This app hasAutomated and unhelpful customer service responses for some

Top reviews

Leave a Review KicksOnFire

NEVER AGAIN
My girlfriend ordered a pair of dark grey 12’s from this app for my 23rd birthday and after the 50$ shipping fee she ended up paying $300 for the shoes only to be sold one fake shoe and one real one. This not only amazed me that they would stoop this low but surprised me that they thought nobody would notice. She only ordered through this site because she thought it was a reputable company,as did I but that clearly is not the case. We hope to get this issue resolved but have not heard back from them yet.

Update-It’s been almost a week and no response back from their customer service, this app has a lot of fake reviews obviously and if you don’t feel like getting ripped off don’t even waste your time with this phony app and company.

Update- the issue has been resolved and they sent me a new pair of authentic shoes. Very glad they got back to me and resolved the issue but after waiting nine months for a response am still uneasy about spending more money with this site.
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its-b
6 years ago
Developer Response
We're sorry for such an inconvenience. All our products are guaranteed authentic and verified. We would like to rectify this situation for you. Please shoot us an email to ios@kicksonfire.com with your "its-b" username and order number. We apologize dearly for this experience and are looking forward to making you a believer in our services.
First and last time I buy from KicksOnFire
Ordered a pair of Jordan 3 black cement as a gift and I received it defective. The elephant print on the back side of the shoe looks like it got messed up during manufacturing. There’s a straight line going through the print 🤬 I honestly can’t believe KicksOnFire would actually let these sneakers leave their site. Any customer that pays $200+ for these shoes should expect to receive an up to standard pair of shoes. I sent their customer service a message for a refund on their app and I have yet to hear back with any reply. The shoes themselves are beautiful, I bought a pair from a different store and it was perfect. KICKSONFIRE IS A DISAPPOINTMENT FOR SELLING SNEAKERS THAT AREN’T UP TO PART. Which only makes me think that these just might be fake. Honestly, take your money elsewhere.
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tnahpele_elprup
7 years ago