Leave a Review Long John Silver's
Need to show the Florissant location in Missouri on the app
I really love the appjarraka
Developer Response
Thank you so much for your positive feedback! We're thrilled to hear that you love the app. If you have any suggestions for further improvements or if there's anything specific you enjoy most, we'd love to hear from you. Your input helps us continue to provide a great experience for our users.Bad app
All the bad reviews are correct. App crashes and is unusable. Don’t bother to download. Deleting app.Kingof the Keep
Developer Response
Thank you for your feedback. Your experience is important to us, and we are committed to improving the app's performance and reliability.Horrible
Got it all ordered and payed and then the app turned off. Clicked on app and it showed the sailor and shut off. Reboot my phone and back into app and it turned off again as described. Then deleted app and installed and logged back I. And shows no past orders or if anything is ready. Got to store and payment did go through. What a painShow lessKaplaa
Developer Response
I apologize for the issues you encountered with our app, especially after placing and paying for your order. I understand how frustrating it must have been to deal with the app crashing and not showing your past orders, even after reinstalling it. I’m glad to hear that your payment did go through, but I regret the inconvenience it caused you. Thank you for your patience and for bringing this to our attention.App needs help!
This app is not good at all??????doodie707
Bad app for a large chain restaurant
Downloaded the app and placed my 1st order. After placing my order the app crashed but it charged my card and received an email confirmation that order was placed. After arriving to the restaurant, the employees had no order for me but thank goodness I have my email to show them and it took about 10 mins to get my food. And know anytime I try opening the app it just crashes and does not work. Guess I’ll take my business somewhere else until they get it together.Show lessWill_jetli
Developer Response
Thank you for taking the time to share your experience. I apologize for the inconvenience you faced with our app, especially after placing your first order. It's frustrating to have the app crash and then find out at the restaurant that your order wasn’t registered in their system. We’re aware of these issues and our development team is working hard to resolve them to ensure a more reliable experience.Worst app nothing works
Try to use a coupon and order timed out, couldn’t use coupon now because it’s on another transaction that cannot accessed, try to create another account to order, well, the login function where it sends you a code to verify for login is always the wrong code, your company is better off with no app because it’s just ticking off your customersShow lessBokBokWon
App Crashed
As soon as I input my payment information the app crashed. I tried to open it back up several times and it just kept closing. Makes me nervous that my card information was stolen.stifff_kitten
Developer Response
Thank you for reaching out and sharing your experience. I’m very sorry for the inconvenience and concern caused by the app crashing when you entered your payment information. Please rest assured that your card information has not been stolen. We take the security of our users' data very seriously, and all payment information is encrypted and securely processed. Our development team is currently working on resolving the issues causing the app to crash.Horrible App - Crashes
I recently downloaded the Long John Silver’s app, and unfortunately, it’s been a complete disappointment. From the moment I opened it, the app crashes constantly and isn’t worth the hassle. Given that this is the first version, it’s crippled right out of the gate, reflecting poorly on the company.
This app’s failure mirrors the same level of incompetence in corporate leadership that seems to run the company. It’s no wonder that this mismanagement results in total failure and closed stores. Until significant improvements are made, I can’t recommend this app to anyone. Save your time and avoid the frustration.Show lesskab2891
Developer Response
Thank you for sharing your candid feedback about our app. I’m truly sorry to hear about the frustrating experience you’ve had. We understand how critical it is for our app to function smoothly, especially from the first version. The issues with crashing and usability are being addressed by our development team, and we are committed to making significant improvements to ensure a better user experience. Your feedback is invaluable, and we are taking it seriously to guide our efforts in enhancing the app. We appreciate your patience as we work on these improvements and hope you will give us another chance in the future.Doesn’t Work Useless
Every time I go to place a order it doesn’t show the menu at all. It will show everything else but no menu which obviously makes it worthless if you can’t use it.Jengordon024
Developer Response
Thank you for sharing your experience with us. I apologize for the inconvenience you’ve encountered with our app. The issue you're describing, where the menu does not appear, is likely due to several of our restaurants not participating in online ordering at this time. This can cause the menu to not display correctly. We are actively working to expand our online ordering capabilities to include more locations and to resolve these issues.Unusable
For some reason the app thinks I live in a state that I don’t live in and refuses to let me change it.Jlajrc
Developer Response
We appreciate your patience and understanding as we work to improve our app. Thank you for letting us know about this problem.
