Jackery Home User Reviews

Top reviews

Unusable

Asks for an email to send a verification code to for signing up but you just get a blank email, tried twice and the same thing happened.
As much use as a chocolate teapot

Doesn’t capture ESS

I tried to scan my Explorers 1000 plus but claimed Bluetooth not connected. Firmware is updated so can’t be that.

The other Jackery App connected seamlessly.

It makes no sense

There is no logic to how things are laid out. The absolute killer for me is I can only add/delete “Other Load Power” is by clicking on the WiFi setting on the Home Screen. Im calling it the WiFi setting because that is what it looks like but it actually just shows that the Navi 2000 is connected via WiFi. The options to restart or power down the Navi are hidden so well I can never remember the methods to get there and end up walking over to the unit itself. Awesome fun fact. If I leave my Navi on overnight I lose 10% of the charge because I’m guessing WiFi costs the unit that much power..? If I turn off the Navi I lose around 3%. I feel like the app needs a rework and the firmware needs some updating. I get the feeling that Jackery saved some money by making sure a native English speaker never reviewed the app internally.
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Response from developer

Thank you for your feedback. Clicking on the "Other Load Power" icon on the Energy Flow Chart allows you to quickly set the power. Clicking on "Device Control" at the bottom of the Energy Flow Chart will take you to a page where you can control all the switches connected to the Navi 2000, including restart and shutdown.

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