Openforce User Reviews

Openforce
Openforce
Contractor Management Services LLC

Top reviews

App keeps buffering

When I try to open the app it just stays on the retrieving data page buffering and I can’t track my progress

Invoices

It’s cool you can view your payment history but why can’t you submit your invoices? Kinda weird and it should be an option.

Confused

How the heck do you get your money ??? This is frustrating if anyone knows how to get your money out lmk please.

Response from developer

Hello, please contact Openforce customer service with questions regarding your settlement or reference the app FAQs in the navigation menu.

Blank App, No details

Nothing shows up on the app. I have already received my first payment through this now merged company and everything is blank. No pay information, no deduction details, nothing! Very disappointing !

Response from developer

Thank you for providing that feedback, please contact Openforce customer service to get help with this issue.

Online CROOKS AND SCAMMERS

First I’ll say the app system is actually good for IC work however these are some real crooks if you are an independent small business you need to RUN FROM ANY ORGANIZATION WHO USE OPENFORCE. So I done my work on 6/9 my contractor paid out on the 6/18 where OPENFORCE got their fee. Why on earth would I have to wait until 6/25 to get paid. Dealing with places like this will put me out of business. I will be seeking arbitration or formally suing as this is so freakin stressful. How do you get your fee and then my bank info mysteriously disappear but you are able to deduct your fee?? I’ve never heard of any financial institution who takes their fee and still holds cleared money. If it wasn’t cleared how have you deducted your fee?? I will be seeking legal help as well as making a complaint with the BBB on OPENFORCE . I’d like my cleared settlement so I may delete this app like yesterday. PAY ME MY MONEY

In further response: That is 100% understandable however it shouldn’t take a month to figure that out with incompetent phone reps giving conflicting reasons and never actively listening. That’s the core issue oh and rep playing dumb when I’m requesting Arbitration information.
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Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience you are experiencing. Unfortunately, situations like this can occur when the name of your legal business entity does not match the name on your checking deposit account on file with Openforce, resulting in your bank rejecting the deposit. We would like to help resolve this issue for you right away. Please contact us at https://support.oforce.com at your earliest convenience so that we may provide you with options to receive your funds.

What happened?

I can’t get to my active enrollments. I can’t even see an enrollment option. Customer service even said the app hasn’t been working properly. It also requires an authorization. CS suffering was to complete online and upload documents through browser but that’s not a secure way of completing these kinds of enrollments.
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Response from developer

Thank you for sharing your experience and feedback with us. Currently, some features, including active enrollments, are not fully supported on our mobile app. We understand how important these features are for you, and we want to assure you that we are prioritizing the development to port them over to mobile as soon as possible. In the meantime, you can still access and manage your enrollments through our web portal on either a desktop or a mobile browser. We recognize the importance of security and convenience in these processes and are committed to ensuring that our mobile app meets these standards. We appreciate your understanding and patience as we work to improve our app. Your feedback is invaluable to us as we strive to enhance our services.

Pointless

You can’t submit invoices on the app only view your settlements. Which means I still have to use the website so I’m not sure what was even the purpose of the app. I can view settlements on the website since I have to submit my invoices there anyway so I’ll be deleting the app

Response from developer

Hello Mama, thank you so much for your feedback, invoicing is a feature we are aware is important to users and will be actively working on in the future (sooner rather than later) here to bring to the mobile experience. Your input is greatly appreciated and I hope you'll continue to use us for your contractor needs.

Blank info

This app isn’t showing any information regarding my pay. My deposit came through to my bank, but the app is blank and unresponsive. Not impressed.

Response from developer

Hello Mostdef5, thank you for your feedback! Please reach out to our Customer Service team via the app chat or by calling (800) 742-7508 so we can assist you in resolving the situation. We're actively working on improving the mobile experience, and your input is greatly appreciated!

Online CROOKS AND SCAMMERS

First I’ll say the app system is actually good for IC work however these are some real crooks if you are an independent small business you need to RUN FROM ANY ORGANIZATION WHO USE OPENFORCE. So I done my work on 6/9 my contractor paid out on the 6/18 where OPENFORCE got their fee. Why on earth would I have to wait until 6/25 to get paid. Dealing with places like this will put me out of business. I will be seeking arbitration or formally suing as this is so freakin stressful. How do you get your fee and then my bank info mysteriously disappear but you are able to deduct your fee?? I’ve never heard of any financial institution who takes their fee and still holds cleared money. If it wasn’t cleared how have you deducted your fee?? I will be seeking legal help as well as making a complaint with the BBB on OPENFORCE . I’d like my cleared settlement so I may delete this app like yesterday. PAY ME MY MONEY
Show less

Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience you are experiencing. Unfortunately, situations like this can occur when the name of your legal business entity does not match the name on your checking deposit account on file with Openforce, resulting in your bank rejecting the deposit. We would like to help resolve this issue for you right away. Please contact us at https://support.oforce.com at your earliest convenience so that we may provide you with options to receive your funds.

Solves my 2 biggest problems

Specifically uploading new versions of documents is way easier on this app since I can do multiple pages using the camera. Chat is pretty helpful too, I hate talking on the phone.