Trails of Cold Steel User Reviews

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Leave a Review Trails of Cold Steel
  • Disappointing

    I wanted to give a zero rating but I can’t. After investing in this game for too long and wasting money on it. Out of the blue I was trying to log in and it said that my account is locked. I tried email them about it but keep getting run around about they can’t find my email login or account even when I send in screen shoot about the information. The game wasn’t even that good I am just upset that I actually spend money on it and it was a waste just glad it was only 1 time I did. There is nothing exciting about the game if you want to get anywhere get ready to buy package
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    Developer Response

    If you encounter similar situations, please contact customer service through the following methods again. Thank you. Email:online_service@uj.com.tw Contact customer service:https://www.userjoy.com/mp/service.aspx?p=main
  • The game plays itself entirely

    I thought the concept was interesting but the face the only thing I get to is just do s crafts that pretty un engaging. Maybe i didn’t get far enough into the game. But Falcom needs to find a way to let users actually play instead on pressing only one command. A lot of mobile games have an auto mode that’s optional. But this game literally felt like I wasn’t doing anything but watching the cpu do everything.
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    Developer Response

    Thank you for your feedback. We will forward this to our devs team. Follow us on our official fan page for more information, or submit your questions to our customer service.
  • A mess of a game

    I want to love this game but the current state of it is near unenjoyable. No ability to grind for materials to let you level up your characters. A whole month in and the game still crashes like crazy for no reason, I haven’t gotten to see a whole match in arena because the game crashes. A severe difficulty issue that gatekeeps you from being able to make any progress with a lack of a way to improve your characters. Been playing every day since launch and at the point I’m in story the best team I can come up with is only half of the power that the enemy team is. This is not balanced at all and requires characters to be built up requiring getting lucky in the gacha system. And the micro transactions are numerous and you can trip over a branch without being reminded that this game wants you to spend money if you want to enjoy yourself. It is also an auto battler so there is little to no tactics outside of where you place characters then watch them do the work. Only redeemable factor of this game is the characters and world from the kiseki series.
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    Developer Response

    Thank you for your feedback. We will forward this to our devs team. Follow us on our official fan page for more information, or submit your questions to our customer service.
  • Constant crashing onl latest iOS

    I tried to love this game but the constant crashes made it almost unplayable. Try out the new arena mode: crashes. Try to do the latest tower level: crashes. Try to open items from your bag: crashes. I’m willing to redo my rating if they fix the constant crashing.

    Developer Response

    If you encounter similar situations, please contact customer service through the following methods again. Thank you. Email:online_service@uj.com.tw Contact customer service:https://www.userjoy.com/mp/service.aspx?p=main
  • Typical Gacha with familiar faces

    Auto-chess except you can pull faces from the various games that have come before.

    Though that aspect is neat, doesn’t really do much to distinguish itself from other gachas.

    And I despise having rewards spread out across multiple dailies and screens. Just give me a few tasks from one or two pop-ups, and claim as one big reward, not sprinkled through out the UI.
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    Developer Response

    We have received your suggestions and complaints and will continue to improve the gaming environment. If you have any issues in the game, please report them through customer service, and we will keep a record of them. Thank you.
  • Liking the game so far!!

    It’s very fun to see old faces and new characters have cute designs!!!! But also — Please put Gaius Worzel in the game 😭🍃
  • I’d Love to play for more than 5 minutes

    I love this franchise the characters and I so desperately want to enjoy this game and engage with it, but it crashes out literally every time I play. Sometimes during a loading screen, sometimes during battles. It’s extremely frustrating and I don’t think I’ll continue until some of these issues are resolved.
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    Developer Response

    If you have any related issues in the game, please use the customer service channels provided below to further explain. A dedicated representative will assist you. Thank you. Customer Service Email: online_service@uj.com.tw Customer Service Reporting Area: https://www.userjoy.com/en/service.aspx?p=main
  • Such promise for a failing game

    To make this an AFK RPG instead of a tactics game was a huge mistake; there are MANY in the FEH and WOTV community that had high expectations for this debut from TOCS.

    This game is SUPER buggy on iOS, it won’t stay open more than five minutes without closing.

    It’s just sad to see, I was so excited for this game and I was looking forward to playing. The visuals are very nice, but it’s so unfortunate that the game doesn’t even work well enough to enjoy. Not to mention the shortest of the wars were chosen for this through an anime that already had poor reception overall.

    This game is likely to see an EOS faster than Tales of Luminaria, I fear. I really hope Falcom evaluates the potential they have to make a huge success in the gacha market and make an approach that their customer base can better enjoy. Lots of freebies but the app constantly closing unexpectedly is just too much.

    There are so many that want a good, consistent game for TOCS. Good luck though, because this sadly wasn’t it.
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    Developer Response

    Thank you for your feedback. We will forward this to our devs team. Follow us on our official fan page for more information, or submit your questions to our customer service.
  • Why I stopped playing

    Hello I am writing this review to tell the game devs that the reason I stopped playing is because I didn’t find it that interesting don’t get me wrong I love all of the time and effort you people put into this game but the way the characters and how the battles go that is not me I like the game where when you battle enemy’s you fight either you control the character to move where you want it to go like third person battle for example solo leveling I love their way of battle and Honkai star rail I also love the way they set up their battles so the reason I stopped playing wasn’t because I hated it is was because I didn’t find it that interesting I’m sorry but that game is just not my type but I love and support your way of making games and you can see how much effort you people put into this game and quick side note I know the game is still relatively new but sometimes when I am about to go into a battle the game closes its self and I have to get back in and start the battle over again
    I love the game but it’s just not right for me I hope you can understand and continue to make the game more entertaining and enjoyable for others thank you and good bye
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    Developer Response

    Thank you for your feedback. We will forward this to our devs team. Follow us on our official fan page for more information, or submit your questions to our customer service.
  • Game is a huge disappointment

    Horrible translation, riddled with bugs, the store is absurdly unusable for F2P players, it’s unfortunately just a cash grab for whales.
    You can’t even complete the event quests because you can’t tell if it’s bugged or just bad translation. Surprised Falcom allowed their IP to be trashed like this

    Developer Response

    Thank you so much for your feedback,We will forward this to our devs team. If you need assistance,please feel free to contact us at online_service@uj.com.tw. We will strive to improve and provide a better gaming environment. Thank you.