Leave a Review Nasty Gal
So many bugs/incompatibilities with new Apple update
Clicking some product items doesn’t click through to the product detail page. When editing the billing info, I can’t click save information with out clicking “next” through every field to save. When trying to to see how I can not pay for shipping, it directs me to a blank page. Overall I was able to check out and buy but it was clunky and I couldn’t see certain products through the app that I had to view on web. Was supposed to get an extra 20% for using the app and when I added it to cart it took off…. $0.60 from a $70 order. Uninstalling app immediatelyShow lessBest dump of my week
Sizing is unreliable
There sizes each item is so sporadic that it’s almost a gamble buying from them. I am usually a us 2. However this store tends to run small so I follow the sizing of the models. I order like 6 items all in a size 6. And each item ranged in size of too small or too big. One coat I bought in a size 2 was too big for someone who wore a size 16! And they refused to waive shipping.
Honestly too much of a gamble to shop freely if you have to pay the cost of return shipping. Definitely not worry free shopping . Your better off purchasing shoes since those sizing is much more accurateShow lesskat dum
Stylish but poor quality
I started ordering from Nastygal in 2019. I was really excited about the vast options and the style and the price point but the boots (I can only speak on the boots as that’s all I’ve ordered) fall apart. I’ve had two pairs so far where the soles fell apart and the glue separated within two weeks. They offer a small refund (20%)but no replacement of the items which they should. If you’re looking for something unique looking and affordable buy buy buy. If you’re not okay with your shoes falling apart run run run.Show lessIGuessILiveInLANow
GREAT
The clothes I got were all really cute and the quality was awesome for the price of the items. Everything looked like how it did on the models. I did return some ideas because they didn’t suit me. The return process was super simple and easy. Would definitely shop here again.KC_CHOCKS
Poor Quality, Challenging Retuns
Just like the previous reviewer, I got an email 4 days after my order that an item was not available. Of course it was the piece I was most excited about. About 23 days from order date I received my package. I’m trying to return 3 of the 7 items I ordered. The “download label” for returns just takes me back to “initiate return.” After 3 attempts I clicked on “need help” and “contact us” and again after 3 attempts of clicking on both for the screen to lock up I gave up. Blazers were cheap fabric with bigger shoulder pads than I ever saw in the 80’s. A sweater I’m keeping appears very similar sweater I paid triple the price for. Hopefully it still will after I wash it. I’ve finally accepted that you get what you pay for.Show lessnancy11918
Horrible
I got my items it took awhile to come in but absolutely nothing fit so I tried to return them only to find out it won’t let me return them because there’s a “problem with my card” so I email them and they tell me to use a different card or device and I used multiple cards, devices etc. and they tell me its not them it’s me. Even though there is absolutely nothing wrong with any of the cards I use. They have horrible customer service and don’t allow you to return anything by making up excuses. A Terrible
Company 0 starsShow lesscandlestixk
Would review products if advertised properly
Shopping from the app is slightly infuriating because without fail, I will fall in love with an item and it is ALWAYS completely out of stock in every size. It’s always under the guise of being discounted and I’m truly not convinced that anything is in stock. Like...just...delete the listing entirely? I’m sure y’all have the money to pay someone to include an out of stock memo on the listing before trying to add it to your bag.Show lessLacyloo45
Nasty gal In general
The clothes are cute and find very different kind of styles especially me who I am a women that have a big bust but small waist (size 12 and L/XL). I just wish that they have reviews and pictures reviews to have an idea how it will look on a person. I also do not like that you need to pay for a refund is already too much shipping cost so I really hope they change that . So please change or update these issues.Show lessParanormalfemale
Expect Lost Packages and No Refunds
I really didn’t want to leave this review because in the past Nasty Gal has been reliable. But, the customer service is one of the worst I’ve ever seen. The app glitches out, tracking numbers do not work, and customer service is just useless. I was told a package was indefinitely postponed, and whenever I go in the app it says the packages were not delivered. But costumer service told me it was and refused to give a refund or even look into the issue. The clothes are cute but I just lost 200 dollars because of this. If you’re willing to gamble your money go ahead. I will not be ordering from them again.Show lessjolenemarie143
Eh
I haven’t had too terrible of an experience with the clothes themselves, however the app is ridiculous. Everytime i try to check out it tells me there was an error and completely clears my cart so i have to go searching for everything i just found all over again. i have never been able to successfully order off the app i always have to do it through the website. The clothes are what you expect from a website like this, the quality isn’t as bad as everyone says but with the bathing suits i would be careful.Show lessCustomer (':
