A Must Have App!
The developers are passionate about this app and you can see it when you’re using the app. I’m excited to see what they have for us in the future. this app in it’s current state is very useful and a great base to potentially be a vital app for transitioning.
Response from developer
Hey Asriel, thanks for reaching out and I'm truly sorry to hear our app has been giving you problems! These issues are extremely frustrating.. We dealt with these types of things often while we were building the app and I'm sorry to hear you encountered issues we thought to be fixed for the iPhone! The main problem right now is that the app was not finished for iPad and should not have been available to download on the iPad mini. My first question to help troubleshoot this issue is - was the app first bought on an ios phone and then later downloaded on an iPad? If it wasn't please let me know cause that's a massive issue and we will make sure you get a full refund! The second question is if it was bought on the iPhone is it working on your phone at all? I also sent you an email to troubleshoot things faster as when we respond to these reviews they take longer than a day to post. Thanks for bringing these issues to our attention. We appreciate you! :) - Abe from the Hormone Helper Team
Revolutionary for Trans/Enby Folk
Response from developer
Hey Ange, thank you for the kind words we are so glad that you found more use beyond just the medication tracker! If you find that there is anything else you wish the app had don't hesitate to reach out! :D -Abe from the Hormone Helper Team
Doesn’t work for iPad
Response from developer
Hey Asriel, thanks for reaching out and I'm truly sorry to hear our app has been giving you problems! These issues are extremely frustrating.. We dealt with these types of things often while we were building the app and I'm sorry to hear you encountered issues we thought to be fixed for the iPhone! The main problem right now is that the app was not finished for iPad and should not have been available to download on the iPad mini. My first question to help troubleshoot this issue is - was the app first bought on an ios phone and then later downloaded on an iPad? If it wasn't please let me know cause that's a massive issue and we will make sure you get a full refund! The second question is if it was bought on the iPhone is it working on your phone at all? I also sent you an email to troubleshoot things faster as when we respond to these reviews they take longer than a day to post. Thanks for bringing these issues to our attention. We appreciate you! :) - Abe from the Hormone Helper Team