KBC Mobile Bulgaria User Reviews

Top reviews

Не може да взимате такси за онлайн преводи

Very poor service

The worst bank in Bulgaria by far

The worst bank in Bulgaria by far

Колю Колев

Благодаря, всичко е супер 👍

Response from developer

Здравейте! Благодарим Ви за оценката. Стремим се да подобряваме услугите и продуктите си, така че максимално да улесняват и покриват нуждите на нашите клиенти в ежедневното им банкиране. Поздрави, екипът на RaiMobile

Vary good.

Fast and productive! Good functionality

Response from developer

Hello! Thank you for the feedback. If you need additional help or you want to share more suggestions, feel free to get in touch with us: call.center@raiffeisen.bg. Kind regards, RaiMobile team

Works

It works simple and intuitive.

Response from developer

Hello! Thank you for the feedback and the high rating! Kind Regards, RaiMobile team

Ok

Convenient for receiving notifications.
Lacks transaction details . E.g “monthly fee, 30BGN”. Thanks for the info, what is this fee for?
It’d be awesome if there was a time of the transaction (time of initiation)
Advanced feature as location would be awesome. E.g “your Apple Pay transaction happened with <this> phone at location (gps/link/etc.)”
Show less

Response from developer

Hello! Thank you for your positive rating and suggestions! We are constantly working on improvements and new features in the app. Feel free to get in touch with us if you have any further feedback. Kind regards, RaiMobile Team

No online option to order a new Bankomat card to be mailed to address on file

Once login my account there is no online option to order a new bankomat card to be mailed to my address on file?

Providing with COVID-19 conditions the account new debit card should be possible to be ordered and mailed to account holder address. This option is vital giving the fact of many customers self-isolated impossible to visit bank branches in person and get their new replacement debit (bankomat) card and have access to account.
Show less

Overly complicated and not international

Convoluted menus and processes (just figured out that you have to do 5 different things to send a transfer and had to do one step on the full website). No language settings, so for foreign speakers really tough. Everything is in Bulgarian. One extra star for “dark mode”. Otherwise, the developers could learn something from N26 or the like.
Show less

Great services. Thanks

Great survives, especially after the update of the app.
Thank you!

Response from developer

Hello! Thank you for the high rating and your feedback! Kind Regards, RaiMobile Team

The app is very user friendly

It has a few bugs but overall satisfied.

Response from developer

Hello! Thank you for your high rating! We will be glad to receive again your feedback regarding our new features! Kind Regards, RaiMobile Team

Alternatives to KBC Mobile Bulgaria