Leave a Review Panera Bread
Needs help still
After receiving my meal, I wanted to view the new menu items. However, that’s not something you can do from the app.
I had questions about some of the images I seen inside the app, but the app only wanted me to start a new order. I didn’t need a new order. My food was literally in the hand opposite the one holding my phone.
I didn’t want to go have to ask an employee. I prefer my visits to be completely no contact. If this doesn’t change, I won’t try new items.
Additionally, I wasn’t given the option to finish off the rest of my digital gift card in my account when I paid for my item. Nor is there a way for me to set it so that it automatically uses the gift card first and then my payment card when the gift card is depleted.
Panera behind the times compared to other places. I tried to use the app support to send a suggestion and ask my question, but it took me to a webpage that didn’t allow me to do so. Instead, I had to select the questions that you thought of instead of the ones I actually needed to ask.Show lessKD3393
Every single thing in this app slows you down.
Every single thing that happens in this app is animated, it slides and moves and brings up an ad or some other information, literally EVERY single time you do anything. It’s actually really funny. My husband is so well-known app developer and I showed it to him and he just laughed and laughed. it takes so long to use this app it is literally funny. As my husband says this is like the amazing example of how you do NOT make an app. It’s not unreasonable that they bring up ads to try to sell you extra things but it would be so easy to do that without literally slowing you down as you’re trying to give the money. And it’s not just the ads, literally every single button you press like when you tap OK or something there are two or three other extra steps where they show you an amazing colored animation or a photo or something and then usually it again ask you are you sure you wanted to take that button and so on. The ad is like an incredible display of animations and such, it’s like watching a video clip or something from Pixar.!!! Once again my husband says it’s hilarious that you were literally trying to GIVE THEM MONEY and the app slows you down at every single step. This is not useable by a busy mom. Of course everyone loves Panera but, well if you want to have a laugh try using this appShow lesssaffglenview
Early morning flaw
I like this app a lot for ordering, and love that it works with car play. However, if you’re placing an order before the store opens, you have to schedule it as a future order to be ready 10 minutes after opening.
That’s fine, but if the nice people are working they tend to open a few min early. When you place a future order, it doesn’t show up to be made until 10 min before. In my case, the store opens at 7am, but if they open at 6:57, they can’t see what bagels I ordered until 7, sometimes later. So the people who walk in and order at the counter get their food while I wait. Today they opened at 7, but my order didn’t show up until 7:02. Once they get the order it’s very quick.
I realize it’s only a few minutes, but the store already opens later than I would prefer and I have to push time a little to stop. If I had those extra few minutes it would make a huge difference, and I would go more often. Even though I prefer Panera I end up going to Einsteins or McDonalds because of this.Show lessGrrrNicknames