Buggy and dumb
The most irritating part of this app is that you can’t input your expected down payment or interest rate and have the app remember it. Other real estate apps do this and it doesn’t seem that hard that’s the “dumb” part of this review. The photo slider is funky, it does slide smoothly from photo to photo, often requiring multiple swipes to move from one photo to another. Another irritating feature of this app is that you often have to tap “comments” rather than the main tile to expand and view a property. Why can’t I just tap the big tile? Why make me take an extra step to get where I want to be?
For communication with a compass agent it works, but I suspect that depends a lot on your agent. This app gets the job done, but if I weren’t working with a compass agent I would have ditched it. It’s too clunky and dumb.
For communication with a compass agent it works, but I suspect that depends a lot on your agent. This app gets the job done, but if I weren’t working with a compass agent I would have ditched it. It’s too clunky and dumb.
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LOVE Compass and their app! 👍🏼
Huge fan of Compass and everything that they’re doing. A lot like Redfin or Zillow, but better looking features in the app and with better people involved in the company from what I can tell. Been very impressed by Robert Reffkin anytime he’s on CNBC. Smart guy. In our market here in Chicago, Compass seems to have taken over the market out of nowhere. My wife looks at real estate everyday, and is always on Compass searching for places. The Coming Soon places are cool - only available on their site and their app I guess. Haven’t tried the private exclusives yet - I believe if you work with one of their agents you can see hidden properties that no one else can see? Also had a friend do Compass Concierge to fix their place up for free before they sold. They got more money on their place and did really well. Really happy with it from what they said. A few bugs I’ve noticed in the app, but not bad. Last update fixed a lot. Way better than Zillow, and I like better than Redfin too. Thanks guys keep up the good work!
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Good overall.
The app is great for communicating with your agent. I’d recommend the option of just being able to tap again the star icon to unfavorite one, in case you did it by accident, without having to tap not interested.
Also, the app log me out multiple times a day and I have to login over and over. Maybe also have the login info ( email and password ) in one screen, so the auto fill works also for the email ( for some reason right now o have to manually write my email and then auto fill works on the next screen)
Also, the app log me out multiple times a day and I have to login over and over. Maybe also have the login info ( email and password ) in one screen, so the auto fill works also for the email ( for some reason right now o have to manually write my email and then auto fill works on the next screen)
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Makes Me Sign In Every Day
This app is clunky and glitchy as hell. Every day it makes sign in to access info our realtor shares which is bananas because it has no financial info on it so why would I need to be that secure? Every. Single. Day. it makes me resign in. My iPhone and app software are both up to date.
When using the app it’s also slow to respond and sometimes locks up so I have to close out and restart the app to just look at pictures of properties. This app makes the house browsing process so much more frustrating than it should and I’m super disappointed about this experience.
When using the app it’s also slow to respond and sometimes locks up so I have to close out and restart the app to just look at pictures of properties. This app makes the house browsing process so much more frustrating than it should and I’m super disappointed about this experience.
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Does not work in landscape mode
I generally like the Compass website, but the app does not deliver the same user experience. On iPad, the application does not work in landscape mode, which means they are using the same user interface from the iPhone app, versus taking advantage of the additional features and screen space available in iPad. It would also be great if there were more search features available, like architectural style, school ratings, etc.
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This app and Compass site are garbage
I only downloaded the app because I couldn’t view the collection that my agent shared with me. The website was just blank on that page. Luckily, I was able to view the collection through the app. That’s basically all I can do.
The search page is awful. You can enter a full address and it won’t even show you a map of where the address is. Search only works if you enter a listing that is listed, because of this, you can’t even search the neighborhood for available listings.
This next one is probably the most annoying issue with the app. You cannot use map view I’m collections. You can only see the list view. If you try to use the map, it hovers above New Brunswick. If you move the map to the correct city, your saved listings are not on the map.
Note: if you mark a listing as “not until interested”, you can’t add it back to your collection. You can find it and it’s still marked as saved. If you un-save and re-save, it still doesn’t populate in your collection.
Basically, this app is useless for anything besides viewing and making comments on listings that your agent adds to your shared collection. Trying to add listings to the collection on your own is basically impossible unless you find the address on another website and sometimes this app will take you to it.
The search page is awful. You can enter a full address and it won’t even show you a map of where the address is. Search only works if you enter a listing that is listed, because of this, you can’t even search the neighborhood for available listings.
This next one is probably the most annoying issue with the app. You cannot use map view I’m collections. You can only see the list view. If you try to use the map, it hovers above New Brunswick. If you move the map to the correct city, your saved listings are not on the map.
Note: if you mark a listing as “not until interested”, you can’t add it back to your collection. You can find it and it’s still marked as saved. If you un-save and re-save, it still doesn’t populate in your collection.
Basically, this app is useless for anything besides viewing and making comments on listings that your agent adds to your shared collection. Trying to add listings to the collection on your own is basically impossible unless you find the address on another website and sometimes this app will take you to it.
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Integrity? Morals? Ethics in Business?
Calling all Individualists, greedmongers, bottom liners,... if you’re interested in maximizing profits at the expense of human relationships, if you’re out for what you can get regardless of someone else’s story, and if you don’t believe connection and relationships matter in business, then go with compass. They are about what you can get regardless of who’s on the other side of the transaction. Sound familiar these days? They will ask you to NOT read even one letter written and submitted by prospective buyers with their offer— not to bother taking the time to learn about who might be living in the space you called home, not to think about their story when making a decision. The “human element” has been removed because people’s personal story shouldn’t matter, right?
This review is about the Compass Real Estate approach across all markets.
This review is about the Compass Real Estate approach across all markets.
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Basic functionality is there, but performs slowly
I downloaded the app to see if I could get a snappier/better experience on mobile. This app doesn’t give you that.
The map is slow - panning around and waiting for results to populate could be faster. Menus and such are slow to respond. And sometimes full-sized photos won’t render if you decide to open one.
For being a technology-focused real estate company, I would have expected their app to be better than others. Looks like I’ll be sticking to the mobile web experience for now.
The map is slow - panning around and waiting for results to populate could be faster. Menus and such are slow to respond. And sometimes full-sized photos won’t render if you decide to open one.
For being a technology-focused real estate company, I would have expected their app to be better than others. Looks like I’ll be sticking to the mobile web experience for now.
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Response from developer
We’ve heard you and have made big improvements to app stability and speed. We are constantly making updates to enhance your experience so don’t forget to come back and search on your Compass app!
An easy choice
Clair Hoyt is the BEST! We were immediately blown away with her friendliness and customer service. She's a very kind person and very helpful. Not to mention she's great at what she does. She coordinated everything we needed before visiting Boston in order to buy a place and move. She even picked us up at the airport so we could immediately go look at the string of places that we were interested in. We found a great place that we were happy with. Even after everything was said and done, she checked in with us to make sure we were still happy, or if we needed services for moving to our new home. She's thoughtful and thorough with her work. She is a pleasure to work with and made looking for a place to live in a completely new place EASY. We highly recommend her specifically, but also believe in the company she works for, Compass. What a user friendly website/app! It made everything smooth and easy to evaluate the places we were looking at. We could easily sort by price, location, and qualifications we were looking for in a place. We loved that Clair had access to our collections so that she could see our comments, talk to us, know what we were looking for, and she could recommend new places. It made our search easy to look at places that our realtor already scouted out for us. Overall, 5 stars for Clair, Compass and our overall experience.
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Improving quickly
Have been using this app recently as I’m planning a move to a different city, where Compass has a presence. At first, the search functionality felt a bit limited, especially when compared to more established apps like Zillow. However, I quickly noticed that updates were being launched consistently and has made the overall user interface of the app much easier to use and navigate. The listings on Compass are plentiful, with some of them being exclusive to Compass before it shows up on other apps and websites. I plan on using this app and a Compass agent when it comes time for me to move.
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