Tapping on a notification or email...
A few weeks ago, when I’d get a notification or email from the app I could tap on the banner or notification or the link in the email and it would take me directly to the home I was getting a notification about. But in the last two updates that’s gone away, and if you tap a notification, you can’t retrieve it so u less you can memorize the address in the split second it shows or and re-type it in the search box when the app opens, you’re out of luck. Same for email links... tap a link to a house and it just takes you to the app, not the actual page of the home you’re interested in.
Please fix this. I’ve gone back to Redfin instead since the Compass app hasn’t been working.
Please fix this. I’ve gone back to Redfin instead since the Compass app hasn’t been working.
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Response from developer
We’ve made updates to ensure your notifications make sense, are on time, and pop up where they’re supposed to. Happy searching!
Ok but lots of issues
Been using for 4 months. Nice interface, good potential, not there yet. Often frustrating.
Notifications don’t work properly like other apps. When notification for a new property displays, when you click on it it only takes you to the app and does not take to to the relevant page for the property, which means then you have to scroll through all of your searches to see where the new listing is (and this can often be laggy, so the new listing may not even show up right away when you scroll to it.
This is especially important when your agent writes to you about a specific property and you click on the notification to read the message. Doesn’t take you to the page.
Once you click on a notification, it disappears from your notifications, unlike every other app. So when you can’t find where the notification was supposed to take you and you go back to read which listing it pertained to, it’s gone.
Sometimes when you add listing to your collections,. They don’t update.
Yesterday when I added comments to a property for my agent to read, they did not appear in the app, but an email message was sent saying there was a new comment.
Many bugs. Keep improving please.
Notifications don’t work properly like other apps. When notification for a new property displays, when you click on it it only takes you to the app and does not take to to the relevant page for the property, which means then you have to scroll through all of your searches to see where the new listing is (and this can often be laggy, so the new listing may not even show up right away when you scroll to it.
This is especially important when your agent writes to you about a specific property and you click on the notification to read the message. Doesn’t take you to the page.
Once you click on a notification, it disappears from your notifications, unlike every other app. So when you can’t find where the notification was supposed to take you and you go back to read which listing it pertained to, it’s gone.
Sometimes when you add listing to your collections,. They don’t update.
Yesterday when I added comments to a property for my agent to read, they did not appear in the app, but an email message was sent saying there was a new comment.
Many bugs. Keep improving please.
Show less
Response from developer
We’ve made updates to ensure your notifications make sense, are on time, and pop up where they’re supposed to. Happy searching!
Great way to communicate with your agent, but..
We recently started using Compass through our new agent. It’s a really great way to share properties including notes about each one and overall have everything at your fingertips when using an agent during your housing search or just browsing. Luckily for us our agent has kept us up to date every step of the way - even at 10pm some nights! - and this app has been an indispensable tool for how we’re able to communicate with everyone involved in the search. However the app isn’t perfect. I’ve experienced multiple crashes while using it, but what would be incredibly useful is when you receive an update or message about a property a feature on the Workshop or Collections page that links you directly with the notification itself. The only way you’re able to view the message is by clicking the push notification or link via email and, once in the app, then scrolling to that particular property and looking for the yellow dot that indicates a message is waiting. If you’re like me and have more than 10+ properties that you’re eyeing this becomes pretty cumbersome. Also, it’d be nice to edit the order of the saved properties in your Collections however you’d like, either by ultimate favorites, notification waiting, last viewed, etc.. I’m hoping there will be an update with the Compass app soon but in the meantime it’s been very useful despite the roundabout way to view and read your notifications.
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