# 7 17 CU Mobile Banking — user reviews

> 79 indexed App Store user reviews of 7 17 CU Mobile Banking by Seven Seventeen Credit Union, Inc., rated 4.83/5 from 7,215 ratings.

- Source: https://appshunter.io/ios/app/7-17-cu-mobile-banking/id889955170/reviews
- App overview in markdown: https://appshunter.io/ios/app/7-17-cu-mobile-banking/id889955170.md
- Rating breakdown: 5★ 5,867 · 4★ 422 · 3★ 113 · 2★ 34 · 1★ 86

## What do users think of 7 17 CU Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💡 Great app for money management
- 🔒 Secure banking experience

**Cons**

- 🐛 Buggy mobile check deposit
- 🤔 Confusing UI changes
- 👴 Not user-friendly for older users
- 🕰️ Slow transaction updates

**Commonly reported bugs**

- Login issues after app update
- Inconsistent app performance
- Missing account information
- Broken widget in new iOS version

**Most requested features**

- Bring back previous app version
- Add real-time transaction alerts
- Implement dark mode option
- Improve mobile check deposit functionality

## Newest reviews (12 of 79)

### 4/5 — Customer

*2026-06-11, version 2026.01*

Great

### 4/5 — Zelle, Please

*2026-03-03, version 2025.10.1.1*

Please incorporate Zelle into the app, now that it is no longer a stand-alone app.  There are a lot of credit unions on Zelle’s list, so it’s a legitimate possibility for 7/17 to join as well.

### 5/5 — Appreciate this bank always

*2025-12-28, version 2025.10.1.1*

I want to get my house financed some time next year I think this would be the best bank to take on the task.

### 5/5 — Online Changes

*2025-09-13, version 2025.5.0.1*

The Bill payment changes are horrible.  It’s hard to see.   The font needs to be darker and the set up is not as user friendly.

### 3/5 — Changing bill pay

*2025-09-10, version 2025.5.0.1*

Im not happy with the changes that is being made to online banking. Now you decided to change the bill pay page. Do you not understand older people don’t want to have to figure out how to use these changes that you keep making

### 4/5 — Alerts

*2025-08-09, version 2025.5.0.1*

I am happy with the credit union and even like the App.  However it would be great if there was realtime alerts when money if moved, deducted, added without using a debit card.  Like bill pay or when I pay rent. Im only notified once a day at the end of the day for those transactions.

### 5/5 — Very good

*2025-07-03, version 2025.2.2.3*

Easy to use and getting better

### 5/5 — Mobile banking

*2025-03-03, version 2024.10.1.10*

Never a problem !!!!!

### 3/5 — Ok App

*2025-02-10*

The actual credit union is good but the app lacks. They need a night mode and real time alerts for deposits, withdrawals, bill pays. I would like to know soon as something hits my account and not hours later. You guys should look at kemba credit union app. I have them also and that app is great.

### 5/5 — Easy Banking

*2025-01-02, version 2024.10.1.10*

The easiest mobile banking app I’ve ever worked with. Easy to access my balances and transfer money between accounts. I recommend the bank and the mobile banking app.

### 5/5 — Disappointed

*2025-01-01, version 2024.10.1.10*

It used to be very user friendly. Now it’s so complicated you can’t get in contact with a customer representative.

### 5/5 — Best Credit Union Around!

*2024-10-23, version 2024.4.0.12*

SIMPLE Convenient I can’t stress enough how much this app has changed my life. In a high tech world I can’t rave enough how much I appreciate how SIMPLE AND EFFECTIVE THIS APP IS. No fluff not hard to navigate or understand. A must have for better money management.

The only con I can think of is ever since the most recent update in May 2024 they took away the ability to see the payoff amounts on loans as well as interest rates on your credit card. I don’t love that as someone who likes to be very aware of their finances and have everything in one place.

## Most critical reviews (10 lowest-rated)

### 1/5 — Stop asking me

*2026-08-11, version 2026.4.2.1*

Stop asking me for a review

### 1/5 — how many times

*2026-05-07, version 2026.01*

will it ask me to review? seems like every time i open the app, it’s begging for a review. maybe this will make it stop.

### 1/5 — Horrible.

*2025-12-19, version 2025.10.1.1*

I’d give zero if an option. This last update by the CU is terrible. 

I have just now tried 8 times to open the app! Can’t open it it just swirls, but I get this “how do you like this app”. 

When I know it is going to open finally it is because it showed an “error” then opens. 

PLEASE FIX THIS ASAP.

### 1/5 — Terrible Update

*2025-09-09, version 2025.5.0.1*

Please restore the ease of Functionality and Usability across all Platforms to prior to most recent Update. Your Update ruined the ease of usability.

### 1/5 — Mobile Check Deposit

*2025-08-17, version 2025.5.0.1*

The mobile check deposit is absolutely worthless. It states I have “photo quality errors” when I attempt to deposit. However, there are ZERO errors. Also, don’t forget to write “For Mobile Deposit” or the check won’t deposit. Then if you write it on the check and the mobile deposit won’t take them and you take these into the bank, the tellers get upset when you have written “FOR MOBILE DEPOSIT” on the back of the check. So good luck.

### 1/5 — New update

*2025-07-24, version 2025.5.0.1*

Can we please switch the app back to the way it was before? The new update is terrible and confusing. I’m not one to complain, but it’s seriously so bad😂. I’m 21 with good eyesight and even I have trouble reading it.

### 1/5 — 26 year customer

*2025-07-10, version 2025.5.0.1*

You all failed at every aspect while I repeatedly made you all money.

### 1/5 — widget gone with 18.2 update

*2024-12-19, version 2024.10.1.10*

please bring back the widget for the new 18.2 update.

### 1/5 — Why so convoluted?

*2024-06-06, version 2024.01.01*

Can’t find simple things easily like your memeber ID, Suffix, etc, at least the app shows the routing number at the bottom couldn’t find it on the actual website even when using f3

### 1/5 — Venmo transfers to account

*2024-05-26, version 2024.01.01*

When I used to use Venmo the money transferred fast now it takes 10 minutes ,, why

## Most praised reviews (10 highest-rated)

### 5/5 — Everybody it works at 7:17. God bless y’all have a wonderful life. Be happy and stay safe.

*2026-07-29, version 2026.4.2.1*

And thank you very much

### 5/5 — Good

*2026-06-19, version 2026.01*

Good app

### 5/5 — Does what it needs to

*2026-06-07, version 2026.01*

It’s a banking app

### 5/5 — The Best

*2026-06-05, version 2026.01*

Best credit union ever

### 5/5 — Personal Loan

*2026-06-03, version 2026.01*

I thank 717 credit union for being there for my family, last month our van needed a transmission and you all made it possible for me to take out a personal loan to cover for the repairs. Thank you.

### 5/5 — Cool

*2026-05-22, version 2026.01*

Cool but sick of this pop up

### 5/5 — :)

*2026-03-31, version 2025.10.1.1*

I’ve been banking with 717 for YEARS. I’ll never love another credit union more than I do this one. Thank you to everyone who has helped me since starting this journey with you.

### 5/5 — 717 is THE bank!

*2026-03-13, version 2025.10.1.1*

I’ve been a 717 customer for more than twenty years, I have to say it is a very complete financial institution with the best rates for loans, car loans, and credit card interest rate. I never have experienced any issues whether at the locations or my favorite, on-line banking, plus contacting customer service always led me to gently, courteous, and professional individuals that would go the extra mile to ensure your questions or issues are responded and properly addressed, always a good experience.
When friends and family have asked about a financial institution, I always point them to 717, I know they will became happy customers too.

### 5/5 — Review

*2026-02-19, version 2025.10.1.1*

I love 7/17 . Been with them since a kid !

### 5/5 — Transfer

*2026-02-13, version 2025.10.1.1*

I have a checking account savings account truck loan and line of credit when my checking account is negative you take money from my savings to cover it which is fine but why do you charge me such an outrageous amount when all it is is a tap of the button I can see charging a fee but not $20!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
