# 7-Eleven: Rewards & Shopping — user reviews > 1,946 indexed App Store user reviews of 7 by 7-Eleven, Inc., rated 4.80/5 from 448,167 ratings. - Source: https://appshunter.io/ios/app/7-eleven-rewards-and-shopping/id589653414/reviews - App overview in markdown: https://appshunter.io/ios/app/7-eleven-rewards-and-shopping/id589653414.md - Rating breakdown: 5★ 406,084 · 4★ 22,931 · 3★ 7,073 · 2★ 2,854 · 1★ 9,225 ## What do users think of 7? Overall sentiment: neutral **Pros** - 🚀 Convenient mobile pay - 👍 Helpful and friendly staff - 🚀 Fast and efficient transactions - 💡 Useful rewards program **Cons** - 🐛 App bugs and glitches - 🔒 Account and login issues - 🔍 Unclear rewards program details - 🙄 Inconsistent customer service **Commonly reported bugs** - Points disappearing from accounts - Inability to log in or create new accounts - App crashing or not loading properly - Rewards not being properly credited **Most requested features** - Ability to redeem rewards easily - More transparency on points expiration - Improved app stability and reliability - Better training for store employees on app features ## Newest reviews (13 of 1,946) ### 2/5 — Inbox is very annoying *2026-09-02, version 4.2608.0* Over the app ok nothing special. But the in box is very annoying, can’t just look at as is then delete it, you have to open it to read it then it will let you deleted the messages. Unless it is a glitch on my app ### 4/5 — Sometimes *2026-08-30, version 4.2608.0* Sometimes…the reward at the pump doesn’t work and the clerk can’t make it work either. ### 5/5 — Amazing *2026-08-29, version 4.2608.0* I love the app. I love the discounts. I love the gas. I love driving I love money and that’s why I love 7-Eleven. ### 5/5 — Amazing *2026-08-29, version 4.2608.0* Very good discounts thru app ### 5/5 — I’m loving the app *2026-08-29, version 4.2608.0* I was very happy with the app and I like the gold circle worth the money ### 5/5 — Aparicio *2026-08-29, version 4.2608.0* Managua ### 5/5 — My favorite store *2026-08-28, version 4.2608.0* Love the sugar free slurpee flavors , love the coffee ### 5/5 — Holiday *2026-08-28, version 4.2608.0* Visiting Frankenmuth Michigan staff friendly and helpful ### 5/5 — Easy *2026-08-28, version 4.2608.0* Easy and quick In-N-Out ### 5/5 — The spot *2026-08-28, version 4.2608.0* Awesome ### 5/5 — Gassing my car *2026-08-27, version 4.2608.0* Best prices and close and convenient ### 5/5 — A pleasure *2026-08-27, version 4.2608.0* We enjoy our 7-11 for gas , coffee, and the ease of using their app to pay for gas at the pump with their app ### 5/5 — T-Mobile Tuesday *2026-08-27, version 4.2608.0* Love 7 Eleven I been going to the store, for a long time. And I’m still going. T-Mobile Tuesday ## Most critical reviews (10 lowest-rated) ### 1/5 — Ambiguous marketing *2026-09-02, version 4.2608.0* Just bought a big gulp as per usual. It’s what I do once a day at least ever since 7/11 has been marketing the large big gulp for next to nothing. The price recently went up. Now a big gulp is $1.00 for rewards members. That’s what the display says in small print. Previously I’m not sure you had to actually be a rewards member, although I am. The display, however did not show what size big gulp was $1.00. I decided to test the system to see what the clerk would do in this situation. It rung up $1.99. I said the display doesn’t say what size is $1.00. The clerk said to me that he was sorry, no help, and that the display has red stripes all over it. This was the wrong answer as I felt as if I was stupid for not being able to discern this information from a picture on a funky display taped to the dispensers. ### 1/5 — Points *2026-08-30, version 4.2608.0* I like coming here but the points that you guys provide is o er kill compared to another where I can get a any size fountain drink for half the points on your medium size offer same thing with the coffee or ice coffee just something you can look into ### 1/5 — Didn’t get my gas discount. *2026-08-29, version 4.2608.0* The cashier didn’t give me my gas discount. ### 1/5 — Age verification *2026-08-29, version 4.2608.0* This app wants to do age verification for certain products. Always fails for me with the vague error “one or more details you provided didn’t pass the 3rd-party verification tests.” Without knowing who the 3rd party is there is no way to check your data! ### 1/5 — Scam *2026-08-29, version 4.2608.0* They charge monthly fee of $10.55 for nothing. I have no subscription and still being charges monthly fee. This unacceptable and theft. ### 1/5 — Gave my pick up to the wrong person *2026-08-29, version 4.2608.0* I had an in-store pick up and the cashier gave it to somebody didn’t even check the name or the order number is the only reason why I know is because I got an email saying it was picked up and then I called the store and he said somebody came and picked it up and then I told him that that wasn’t me and he told me that I could just try to go online and cancel it, which I couldn’t because it was already picked up and then he hung up on me ### 1/5 — Surveys *2026-08-28, version 4.2608.0* If you get invited to join the “brain freeze collection” which is a survey program do NOT join, it’s a scam 7/11 is behind. I thought you earned points with every survey, but actually you’re entered into a drawing to earn points. Well I supposedly won a drawing for 3,500 points which were supposed to go into my account in 2 weeks. It’s been a month and no points. Also, no response to my email. 7/11 is just running a scam to harvest data. ### 1/5 — Disappointed *2026-08-27, version 4.2608.0* I’m in 7-Eleven probably 234 times a day. I had 10,000 something points the other day and somehow they deducted 3500 points for a candy bar or something. Was not even trying to use points. It’s especially not that many when the candy bars $1.25 somehow it charged me. ### 1/5 — Lock Price Don’t Work!!! *2026-08-25, version 4.2608.0* Using the lock price feature, it doesn’t work and they make it look easy for you to lock the gas price for 4 days and only expect you to use it once this is crazy!! ### 1/5 — Signing in *2026-08-25, version 4.2608.0* Put in phone number got a code put code in put email in got code put code in still nothing you can’t register you can’t sign it ## Most praised reviews (10 highest-rated) ### 5/5 — Danielle *2026-09-02, version 4.2608.0* I love Danielle! She is your greatest asset! ### 5/5 — Helpful Employee *2026-09-02, version 4.2608.0* Helped with app and explained deals on app 😎 ### 5/5 — Good *2026-09-01, version 4.2608.0* Good ### 5/5 — Awesome App! *2026-09-01, version 4.2608.0* Super easy to use, great rewards all around and convenient to use for paying gas, 10/10 in my book, rewards are easy to come across if you're always using 711! ### 5/5 — App *2026-09-01, version 4.2608.0* Súper fácil de usar y muy eficaz ### 5/5 — Quick and easy *2026-08-31, version 4.2608.0* Fast service ### 5/5 — Excelente *2026-08-31, version 4.2608.0* Megusta ### 5/5 — New management and improved services *2026-08-31, version 4.2608.0* New management from 7-11 corporate started 2 days ago and you can already tell huge improvement. Everything working and restrooms opened for first time in a year. Fresh food available. Awesome ### 5/5 — Why don’t you have this app *2026-08-30, version 4.2608.0* The promo right now is .50 off a gallon on the 7th and 11th so to fill my equinox it was 22 dollars like hello and today i saved .13 off a gallon if you like to spend lots of money on useless stuff this isnt for you but if your loke me and you ball on a budget download it EASY TO USE ### 5/5 — God is good *2026-08-30, version 4.2608.0* This app is a visible daily blessing, reminding me that good things really do exist in life and that they come from God. Paying for fuel and car washes is such a convenient blessing here. Thank you, God! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*