New App
Trash! Doesn’t allow access to debit cards or to activate new debits cards on app or online!
New ui is slow and too busy
The old ui before this most recent update was so much simpler and faster and thats exactly what i need and no dark mode either
Worst bank
This is by far the worst bank I’ve ever had how are you going to lock someone out of their account without even giving them a courtesy call and not have a way to reach someone I can talk to about it
Down Time
App is fundamentally easy to use, however there is regular unadvertised down time. Not sure if that is just routine maintenance, but our cards typically don’t work at that same time. Frustrating to get declined at a drive thru knowing there’s money, and then trying to log in to app, just to get an error message stating that there’s an issue with credentials (there’s not). Happens pretty regularly.
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Does not work on iPad
What a piece of garbage, does not work on iPad. Briefly get a white screen then goes away. No error or anything. Not worth attempting to use.
Fusteratef
You are just to busy to answer my phone calls
I am seriously thinking of transferring all my funds and business to Tinker FCU
I am seriously thinking of transferring all my funds and business to Tinker FCU
Annoyed
I have had the app since it debuted. For some reason it disappeared and I have to go to the App Store every time I want to use it. I haven’t been able to get in at all since yesterday!
Worst Banking App Ever
Seriously the worst. It is always crashing, down for maintenance (literally always) and usually when the app is down you can’t even get into the website. It always feels like I’m going to war when I’m just trying to check my balance. They have no problem with letting this happen for years but are quick to take money from you. Hate this bank. I can’t wait to pay off my my last small loan so I can move to another bank.
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Needs to be more money in my account
:/
Has made clear improvements, still has a lot to go.
If it even lets me log in a lot of the time it crashes. I do acknowledge that the app has made huge improvements, it still has many to go.
