Leave a Review MEGA
Smoke and Mirrors
The app is slick and enticing, but not usable (unless you pay). I have used it for years as cloud backup due to their generous free storage, but once you try to use it and move files around, the bandwidth limitations make it impractical. I tried to download a 600GB file and I had to do a little every day since I ran out of bandwidth use on the free tier. I gave up at that point. I still had files there, so I used the mobile app to try to download a folder, but it won’t work on the mobile app since it seemingly only allows downloading folders to “offline mode” in the app and not straight to your device storage. You can “export” files but not uncompressed folders? I then tried to use the web app but Safari has insufficient buffer to decrypt the files. Then I tried to use Chrome at their suggestion since the app and Safari won’t work, and it literally says “Chrome has insufficient buffer to decrypt the files, use the app or use Chrome.” So, my last shot is “make available offline” and then view in the files app where I can transfer off Mega, but I am getting all sorts of helper errors and it is unable to complete. If it works after downloading I will update my review.
UPDATE: I IMMEDIATELY hit my transfer quota, so I cannot download a single 10GB file. Deleting my account and all files I cannot access now.Show lessTorin Emard
Developer Response
Hello, We are sorry for the issue you have encountered while using our app. Please email support@mega.nz with additional details regarding the issue and include your Apple App Store ID [Torin Emard]. After sending the email, you will receive an automated response containing a Ticket ID number. Kindly reply to us with the Ticket ID number so that we can monitor the status of the issue. Thank you.DO NOT DOWNLOAD! Get Dropbox
I understand they don’t care about anything just money. But I wish you a crash on the market for what you did to me. Deleting all the pics I had with no notice? I woke up this morning remembering of pictures I wanted to see and when I logged into my account you had deleted everything!! I started to look into my gmail and see if I had received anything alerting me of this and after performing an advanced searching I found NOTHING!!! I am finding the way to report this because I have proof that I haven’t received anything!! That’s the reason why you are not successful. This app is worthless to download. Go back to university programmers ! Customer services employee that reads this: go work somewhere else. You’re wasting your life this app won’t last much longer.
Ps. I already contact them and they said there is nothing they can do.
When they say “ email us to blah blah blah ..” they won’t help you so DON’T WASTE YOUR TIME !!! USE DROPBOX. I have been using it for years and I have no problemShow lessAnn_bg
Developer Response
Hello, please email support@mega.nz for assistance in this case. Thank you.app has always sucked, now even worse somehow
app randomly started doing this thing where it won’t load past the login screen. to get it to work i literally have to log in to the website on safari and click the “open app” prompt, which then takes me to a browser within the app itself. tried updating, uninstalling and reinstalling, restarting my phone, nothing. besides this, i have always had issues playing videos through the app. if I have even a very short video saved in my drive and try to play it, it takes so long to load that it would actually be faster to download it and play it on my phone. unfortunately there isn’t a single cloud storage app that has it all, they all have their own annoying quirks. I will say mega has the best UI that i’ve tried, but that doesn’t make up for these basic functionality problems.Show lessshhehdhd
Developer Response
Hello, please email support@mega.nz for assistance in this case. Thank you.