Leave a Review MEGA
Smoke and Mirrors
The app is slick and enticing, but not usable (unless you pay). I have used it for years as cloud backup due to their generous free storage, but once you try to use it and move files around, the bandwidth limitations make it impractical. I tried to download a 600GB file and I had to do a little every day since I ran out of bandwidth use on the free tier. I gave up at that point. I still had files there, so I used the mobile app to try to download a folder, but it won’t work on the mobile app since it seemingly only allows downloading folders to “offline mode” in the app and not straight to your device storage. You can “export” files but not uncompressed folders? I then tried to use the web app but Safari has insufficient buffer to decrypt the files. Then I tried to use Chrome at their suggestion since the app and Safari won’t work, and it literally says “Chrome has insufficient buffer to decrypt the files, use the app or use Chrome.” So, my last shot is “make available offline” and then view in the files app where I can transfer off Mega, but I am getting all sorts of helper errors and it is unable to complete. If it works after downloading I will update my review.
UPDATE: I IMMEDIATELY hit my transfer quota, so I cannot download a single 10GB file. Deleting my account and all files I cannot access now.Show lessTorin Emard
Developer Response
Hello, We are sorry for the issue you have encountered while using our app. Please email support@mega.nz with additional details regarding the issue and include your Apple App Store ID [Torin Emard]. After sending the email, you will receive an automated response containing a Ticket ID number. Kindly reply to us with the Ticket ID number so that we can monitor the status of the issue. Thank you.DO NOT DOWNLOAD! Get Dropbox
I understand they don’t care about anything just money. But I wish you a crash on the market for what you did to me. Deleting all the pics I had with no notice? I woke up this morning remembering of pictures I wanted to see and when I logged into my account you had deleted everything!! I started to look into my gmail and see if I had received anything alerting me of this and after performing an advanced searching I found NOTHING!!! I am finding the way to report this because I have proof that I haven’t received anything!! That’s the reason why you are not successful. This app is worthless to download. Go back to university programmers ! Customer services employee that reads this: go work somewhere else. You’re wasting your life this app won’t last much longer.
Ps. I already contact them and they said there is nothing they can do.
When they say “ email us to blah blah blah ..” they won’t help you so DON’T WASTE YOUR TIME !!! USE DROPBOX. I have been using it for years and I have no problemShow lessAnn_bg
Developer Response
Hello, please email support@mega.nz for assistance in this case. Thank you.app has always sucked, now even worse somehow
app randomly started doing this thing where it won’t load past the login screen. to get it to work i literally have to log in to the website on safari and click the “open app” prompt, which then takes me to a browser within the app itself. tried updating, uninstalling and reinstalling, restarting my phone, nothing. besides this, i have always had issues playing videos through the app. if I have even a very short video saved in my drive and try to play it, it takes so long to load that it would actually be faster to download it and play it on my phone. unfortunately there isn’t a single cloud storage app that has it all, they all have their own annoying quirks. I will say mega has the best UI that i’ve tried, but that doesn’t make up for these basic functionality problems.Show lessshhehdhd
Developer Response
Hello, please email support@mega.nz for assistance in this case. Thank you.“Insufficient transfer quota”
I love MEGA, I love using it for edits, for movies, everything. It’s quick and easy to use but recently I’ve been faced with a reoccurring problem. Whenever I try to save something to my photos/gallery, wether it’s a scene-pack or a movie, it always has the same pop-up.
“Insufficient transfer quota. Your queued download exceeds the current transfer quota available for your account and may therefore be interrupted.”
I would understand if I had no more storage left, but I do. I hardly ever import videos/images into my MEGA storage, but it the pop-up claims that I have no storage space left when I only currently have 0 GB/20 GB. The files I try to download also never exceed the 20 GB maximum supported in my free plan. Even though the pop-up reads “— MAY therefore be interrupted”, the app doesn’t even attempt at downloading the file. I’ve done everything I could think of, I’ve shut off my phone, deleted and then redownloaded the app, made new MEGA accounts, imported and not imported the file, waited an hour, etcetera. It’s always the same thing, no matter what. I love MEGA, I need it for my editing but without it I can’t edit. If MEGA doesn’t work then I can’t use it and I would like to think that the developers of MEGA would like to have people using their app.
Is there anything else I can do to fix this problem? Or is it a bug that needs to be fixed?Show lesspotatopootato
Worse experience than just using the browser for downloads
I don’t use it for mg own personal storage, but I do download books hosted on MEGA. I figured if I’m going to be downloading from MEGA every week anyway, I might as well download their app to do it, but boy is it a headache. If I want to download my ebook through my browser, I just click download and it’s downloaded to my phone, where I can open in my books app. If I want to use the app I have to “make available offline,” then “share” it to my files, then I can navigate to it in my file explorer and finally open it in my books app. Oh and on top of that, I’ve apparently hit storage limits even though I don’t store any files on my account? I almost exclusively use this to download ebooks, typically under 10mb. I’ve deleted the app and it’s now much easier for me to just download my stuff through safari.Show lessJazzHandsFan
Account recovery stupidity
Your app makes no sense. I got logged out of my account and my password wouldn’t work. After trying and trying, I just decided to reset my password. But rather than just sending me an email to change my password, it had me checking every other device I have to get a recovery key. ALL of my devices were logged out. My computer, my iPad, my phone, everything. So I didn’t have a key. Once again, rather than just letting me change my password, it then tells me since I don’t have the key, my only option is to destroy my account and start a new one. Like WHAT? Then after I deleted my old account, it told me to “check my email”. SO NOW YOU SEND ME AN EMAIL??? I can’t think of a single reason just resetting my password wouldn’t work? It’s my account. My email. What’s the issue?? Like I didn’t have anything on my old account. I just don’t understand why you have me jumping through hoops for no reason.Show lessSkittleboy123
Incompetent
The straw that broke the camel’s back for me is trying to play my saved audio files and being told that i’ve “exceeded my transfer quota”. What is playing a file transferring? I haven’t uploaded anything to Mega in weeks and my storage is totally fine. It doesn’t tell me anything about how much space my supposed “transfers” are taking up anywhere else besides this random pop up warning. On another note, Mega is ABYSMAL if your Wi-Fi is even slightly less than perfect. Videos and audio files take unreasonably long to load if they aren’t downloaded compared to other services. This has been an issue forever. There are better apps out there and I will surely be moving soon. Also the fake storage you get when you first download the app (that lasts for a month before disappearing) is MORONIC. Why in the world would you give a new user storage they can only use for 30 days? Just to make them fork up some money? Get serious
ALSO you can’t delete chats or group chats, you’re constantly prompted to upgrade when you open the app, and uploading directly from the photos app takes EONS longer than doing it in-app for no reason. Devs don’t care about anything.Show lessKILLER MEEMSTAR
Developer Response
Hello, please email support@mega.nz for assistance in this case. Thank you.Love MEGA. App is decent, but with one slight problem.
I’ve been using MEGA for a long time, and it’s my favorite file hosting service, since I have a very bad internet connection, and MEGA is the only service where I can get stable uploads and downloads without timeout every 12 seconds. It’s great, and I particularly love the MegaSync app on Desktop, since it can just upload the massive amount of files I tend to upload in the background while I barely notice it until it’s finished. The mobile app is pretty decent too, however, I do have one slight issue with it. Particularly that I tend to upload files from my Desktop, and then sometimes need to access those same files from my phone. However, a lot of times, the app will not show more recent file uploads. I think it must need to populate the list with new entries, but sometimes it can take a really long time for newer uploads to appear. It’d be nice if maybe there was a “Sync” button so that I could actively have the files in my app and desktop synchronized, without needing to wait a long time - or at the very least, a progress bar showing me that it’s actively trying to sync would be nice.Show lessCursed Myth
Terrible App
I thought this would be an efficient conduit between web content to storage on my computer. It does a great of job of uploading the content - fast, easy to organize, user-friendly. I quickly discovered that - like many other apps - there is no easy way to transfer the content to the computer. There are transfer limitations that severely limit the ability to offload the content from the app. On top of that headache, most of the content is inaccessible. When I click on media files, more than 90% of the time I get an error message. So the vast majority of content uploaded into this app, I’ve never even accessed.
After reading the reviews more closely, apparently the comments often don’t match the ratings which leads to a distorted impression of the app. Many users have serious problems with it, but still give it 4 or 5 stars?? Yeah right. Unless you need only a limited amount of space and move the content out on a regular basis, this app is an absolute waste of money and time.Show lessb4hands
Developer Response
Hello, please email support@mega.nz for assistance with these issues. Thank you.Completely Unbelievable
I’m in the same situation as 5@!F is I got an email saying my account was going to be deleted (which didn’t surprise me too much because the service is barely usable) so I signed on to download my files to a different device so I didn’t lose them but whenever I try to access them I’m prevented by mega. I mean I understand deleting accounts that haven’t been used in awhile but to steal your customers files unless they pay for them is theft and is illegal. Mega should be brought up on charges for Illegal business practices but I doubt that will happen because they have expensive lawyers and will happily lie through their teeth to get away with it. Do the smart thing and stay FAR FAR FAR AWAY from mega unless you want to get screwed over and have to pay a lot of money for things they said were free. Mega gets 1 star but I’d give less if I could. I can’t state clearly enough how underhanded and despicable this company is and how much you should avoid them.Show lessFit at 63!
Developer Response
Hello, please email support@mega.nz for assistance in this case. Thank you.
