MEGA User Reviews

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  • It is the time for giving and I’m giving you a bad review!

    I only had this app because I bought lift 4 videos and to get it on my phone the website only suggested this app. I only had these videos on the app, however I kept getting emails that I was over my limit, I would check my app and only the videos would be on it. Until one day they took the app hostage and said the only way I could get back into it was to pay them money. I tried to contact customer service but all I got was the same rude email back. I had to finally decide that I was going to have to sacrifice my videos I purchased because this free app wanted to screw me over and deleted my account and deleted the app. So if you want rude emails and terrible customer service and a storage app that mysteriously fills up so they can extort money from you then this is the app for you!
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  • Nice way to force people to pay money!!!

    Made an account recently after hearing about the “generous” 50 GB, turns out it’s actually 35 GB BUT it’s limited for only 30 days, then drops down to 15 GB after those 30 days are over. Which means you’re forced to use up the extra 20 GB within this time frame to make the most out of your account. So I do what I can, and used up almost all 35 GB before the 30 day window so I didn’t have to worry about not being able to take advantage of the space. But now, MEGA is actually DELETING and BLOCKING accounts that go past their storage limits, and are forcing people to upgrade and pay their accounts. Why would you even give me the extra 20 GB to begin with if you’re gonna delete my files afterwards??? I can’t even download/transfer my uploaded files to my computer, it’s like my files are being held hostage unless I pay money. What kind of crap is this? You tell people “50 GB” but they get 35 GB instead, in which 20 of those GBs get taken away after 30 days? Then force people to pay afterwards with no warning of a required payment/full profile deletion beforehand? Absolutely ridiculous, customer service doesn’t even respond to emails at all whatsoever. Well deserved 1 star, I’ll stick to google drive. I don’t get any bonuses with them, but at least I have the assurance of getting what they actually say they’re offering, rather than lie to me and then hold my files hostage behind a paywall.
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    Developer Response

    Hello, It sounds like your account has been locked for exceeding its storage allowance and ignoring the related deletion warnings. Some email notifications have been sent to your registered email address, as well as pop up warnings whenever you used our products however no action has been taken by you to resolve the situation.
  • One Issue

    From reading other reviews, I can tell this is a great app, but I can’t seem to use it correctly. I’m an editor, so I like to download scene packs into my phone. Unfortunately, the first time I tried to download a scene pack from Instagram, I copied the link to Safari, and then clicked on “Open in Mega”. After that, it opened the Mega App and then showed me the file. I clicked on the 3 dots by the file and clicked “Download”. When I clicked the icon, my screen completely froze, and then a few seconds later, the app crashed. I went to go back into the app, but again, the screen froze and the app crashed.. again. I’ve re-downloaded Mega 2 times and the same thing has happened. How do I fix this?
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  • Great App for Business and Personal Use

    I’ve been using Mega for my business and personal use for six months. It blows away google drive, one drive, Dropbox, and all the other cloud storage services out there.

    I never have syncing issues. It works as advertised without fear of losing your data as happened to me with google drive. It’s the most reliable app I’ve ever used. I have all my employees using it. It’s so nice when you get an app that does exactly what is says it will do and is easy to use. I recommend this app to everyone needing a reliable cloud storage solution.
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  • Love it

    Earlier I had left a review saying while I liked the app I had ran into a problem of it not letting me save the videos. But I was mistaken it simply takes some time to save in which I had not noticed until later and how cannot Find my other review. I apologize for jumping the gun so quick and only hope that anyone else who sees this it helps them understand that there’s not always a problem, sometimes you just aren’t looking close enough to what’s really happening. Great app thank you developers please download and give them good rating guys they truly are amazing. Idk what I’d do without this app.
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  • Awesome App

    Thank you for explaining that, I really like how quick the support is and very helpful and friendly as well This app really is Awesome best that I have seen so far. I changed my rating from a 1 to a 5

    I was first promised 20GB Extra for providing my phone number which I never seen those 10 Extra GB the I was promised another 15 GB for installing the mobile app, and 15 additional for account registration and I am still at 50, right now my profile shows that I have 35 Free GB so does that mean I am really only at 15GB and not 50? After all these bonus run out, it shows one already expired which I never seen that one either
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  • Near Perfect if Update Reverted

    MEGA for iOS is one of my most used apps. I use it almost every day to look at my personal photos, since it’s really easy to use the PC program and app to make sure everything is in sync! I also really like how I can choose exactly which folders to download offline, a feature I really wish other cloud apps had.

    My main complaint comes in the latest update. When scrolling through offline pictures in fullscreen mode, every time a new picture is scrolled, the non-fullscreen ui shows up for a brief moment and shakes the entire picture. This issue is incredibly annoying for me, and I hope it can be fixed in the near future!
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  • One small suggestion

    So I use mega as my main method of saving all my media. I love this app so much and wish to see it improve. (Thanks for dark mode btw 🥰)

    - Can we add the ability to have media we save onto mega be deleted off our phone. Like if I upload X picture of my cat, X picture will then get deleted from my phone? (Obviously ask each time). It’s a feature a lot of photo vault apps use and i think this will improve mega overall.

    - Custom Folder Icons. Can I upload an image and set that as the folder icon instead of the standard yellow folder icon?
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  • Love the app but...

    This app is amazing it allows me to have so much storage on my gallery. It lets me keep all my important photos and videos without having to delete them. One problem that happens to me is when I try to upload around 10-20 items it tells me that it doesn’t have the space for that but when I look at my storage usage I’ve barley used an storage. For videos that are a minute long it doesn’t allow me to upload. I don’t know if it’s an issue on my part or the app but I hope it gets fixed soon. Sometimes when I try to upload on the app instead of my gallery it doesn’t upload on there.
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  • Need improvements

    I have been trying to shift to Mega from Dropbox, mainly due to the encryption you guys provide. However, this app needs some improvement. First of all, it needs a dark mode. When I upload or download anything on the app, I need to see the upload meter/bar with speeds. The option to create or upload should be on the bottom, where space is wasted by options that I don’t use. While we’re at it, maybe an ability to transform that bottom dock to personal liking? Lastly, I do see a little lag/bugs here and there - maybe the app needs a little more polishing and optimization with iOS. Overall though, it is a great app but as coming from Dropbox the experience seems a little less polished.
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