Leave a Review DraftKings Fantasy Sports
Horrible Horrible Experience
DraftKings has been the WORST sports betting experience that i’ve had. I first didn’t get the promo that i joined from. Next I tried to deposit $10, their minimum. I typed out $10. Went through with the payment of $25. So how it went from $10-$25 is beyond me. Especially upset due to the fact that there was no confirmation for the payment. Like it just went right ahead and charged me $25 without showing me my deposit amount. So i decided to reach out to DraftKings Customer Service. Told them of the accident that had occurred. They basically responded and told me that they can’t refund me because I have to use my funds to withdraw the money back into my bank. Sounds so stupid and scammy. But I did it because they told me they couldn’t do a refund. I told them that i was upset by this. I made two $10 bets and one $5 bet. I lost all 3 of them because the players i had drafted didn’t end up playing last minute. So i lost and i checked my email and saw that they told me that in order to refund me that the funds have to be sitting in my account for at least 24 hours. (They were). Then they told me that because i made the bets that they won’t be able to refund me. So bull. if they could have told me that the first time i wouldn’t have spent my funds. So definitely some scammy shady stuff going on here. Very unsatisfied from the service here. Will not recommend.Show lessLehcjenjx
Developer Response
DraftKings intends to provide you with the best experience possible. Please visit https://help.draftkings.com/hc/en-us/requests/new?ticket_form_id=10844 and provide your username. Our trusted and well-trained Player Advocates that specialize in the needs of DFS players are standing by to assist you.Don’t play this app. They will take your money eventually
I cash out my money and I thought they were gonna put back on my debit card like they say if I used this card and made deposits with in 90 days it should go back to the debit well it was only about 40 days and some reason they said they issued a check to me. 2 months went by no check so I contacted them about it. They said there gonna put a stop on the check and reissue me another one. Well it 2 months passed since they said that still no check. So I contacted them again someone told me that this kind of thing takes time. Well I’m thinking to my self how long does it take to track a 49$ check and reissue another one. This was august 2020 I made withdraw these people act like this over a few bucks think about how they will act when you when a lot of money. You may have to take them to Coart. I would not trust these people. To your response: I have been asking for my money long Enough it has been almost months since I’ve made that withdraw and I have come to the conclusion that I will not be getting paid from all the lies you guys tell about getting back to me about my withdraw. Your customer service reps are full of it. Thank God for other Good sports apps like SuperDraft & FanDuel. As far as I’m concerned you only have stolen from your self I’m pretty sure people are gonna start reading reviews before try these apps.Show lessJ12332456
Developer Response
DraftKings provides multiple withdrawal options to best meet your personal needs. The options for withdrawing from your DraftKings account will differ by the product you wish to withdraw from. For more information please visit https://help.draftkings.com/hc/en-us/articles/4405232407443 DraftKings intends to provide you with the best experience possible. Visit https://help.draftkings.com/hc/en-us/requests/new?ticket_form_id=10844 and provide your username. Our trusted and well-trained Player Advocates that specialize in the needs of DFS players are standing by to assist you.Love ❤️ Love ❤️ Love DraftKings❣️
Best fantasy football app I have ever played!!!!! I have been playing for years and they keep getting better every year. I have tried several other fantasy apps and DraftKings is by far my favorite. DraftKings offer free contests week in and week out for many sports. The best part is I win all the time, and I have even cashed out funds to my bank from the freebie drafts on the regular. I love the new free Reignmaker style of play. Its extremely fun to play and you even get a free pack of NFT player cards (5) which is enough to get you started in contests! All of the Reignmaker contests are free to join as well! I do think the price for the NFT player cards is a bit expensive. More then I can afford out of pocket. But once you get your free starter pack its enough to get you entered into contests. However, no worries because I know I can win money on the regular to buy cards with. I have even won money on these contest already with the basic cards I received for free! I could go on and about all the different styles of drafts and the Free Pools. But I highly recommend you sign up and get some skin in the game and find out for yourself❣️Show lesschrismgess
Draft Kings= Kings of Fantasy Sports
If you want to play Daily Fantasy sports, Draft Kings is the place to go. They have pretty much every sport there is to chose from, multiple different ways to play said sport of your choosing (full roster, half games, single games, etc etc), and multiple different ways to play against people (head to head, 50/50s, etc etc). The layout of the app is also super easy even for those that aren’t “tech savvy”. The salary levels for players in each sport are fair, they vary of course due to their level of skill, but it allows you to build a team of a very high level. DK also offers rewards for playing games- rewards that can be used towards playing future games! I’ve won money games by playing with these free rewards! And who doesn’t love free money??!!
If I had one complaint about DK, it would be that I have multiple encounters with computer ran “bots” as opponents, such as playing two or even three separate opponents in one day, and finding they have the same exact lineup in the same exact order. If DK could rid their app of bots and find a way to eliminate them fully, I wouldn’t have a single complaint. Outside of that one issue, I fully recommend Draft Kings and use it on a regular basis myself.Show lessMandrake Falls
Developer Response
User feedback is paramount to DraftKings, and we appreciate your kind review. Life’s more fun with skin in the game, and any unfairness gets in the way. We’re committed to maintaining a fair and level playing field to preserve the competitiveness of the game. For more information please visit https://www.draftkings.com/fantasy-fair-play-commitmentDraftKings
DraftKings is awesome and legit place to put your money up and don’t have to worry about not getting paid if you win like the pokers sites back in the day (ie full tilt poker stars). That was my main concern when I first joined a few years back because I had suffered 8k in losses on full tilt when Black Friday happened so I was hesitant about joining since I was “shell shocked” after turning $26 into 8k in one week on pokersites before they all crashed and took everyone’s $$ with them I remember how hard and time consuming it was to withdraw your winnings back then couldn’t get but this much or it had to be third party wait 6 weeks on a check smh not with DraftKings. You get your winnings almost instantly within a day or two. Since joining I have had zero problems getting paid so that really allowed me to take a sigh of relief knowing I can trust them to have your money when you need it. Great job thanks DK!!Show lessKingBuck229
No support and account restrictions
I downloaded this app a few months ago and enjoyed the app. Until my account was put into restriction without any warning. After several attempts to reach a real person to find out, I was emailed and notified that my account was out into a restricted status because of “too many attempts”. This was odd because I did not try to submit any deposits after my initial. I was asked to submit identification via the app and wait for review. It’s been a week and still my account is restricted. The support on the messaging portion of app is useless as they do not reply on there. I’ve tried emAiling the team lead and still no reply. I have tickets with deadlines that I cannot play because I’m restricted. Truly frustrated with how this company handles its customer service. As of writing this today I have still not heard from anyone.
UPDATE #1: since posting this review I have yet to receive any help. I continue to email to the email provided and in app and still no help. The developers have responded to my review with a generic response with no real help. Please take your business else where as this company does not care about its users and customers. TERRIBLE CUSTOMER SERVICE!!!Show lessdraftkings👎
Developer Response
The majority of our players are good sports and abide by our standards of fair play. We don’t allow anything that goes against our rules and take enforcement seriously. We invest in people, technology, and processes to help us take corrective actions, when possible we will work with you to solve. Please contact support@draftkings.com. To protect the security of your account we cannot provide help within the Apple app store, but we will be happy to do so once you email us so we can correlate your username to this review.Houston 44 I
Man draftkings has brought so much joy in my life. I have not placed first but I love the thrill of competing against people across the country. I’ve been playing about 4 years and I just won 1200 two weeks ago and it made me smile, I love the challenge of the game it’s simple yet extremely hard to win, you will get a range of emotions and what it really does is take team fans and turn them into NFL fans. The NFL really owes DraftKings a percentage because in order to be successful at this you have to watch all the games . I’m 42 and I stop playing games in my early 20s but DraftKings gives me that same feel like excited to get on and it really is not about the money it’s pride like one day I want to be able to say hey I was spot on this Sunday. DraftKings makes it so easy to get your winning as well. Like easy , easy so you will never have to stress on is this really a scam blah blah no it’s very much real. I got 7 people to sign up in the last year and they love it, I had to school them on the basic like dont tell people your lineups, start low like quarter games you know, But now they think they are experts it’s funny. DraftKings thank you for infusing energy in my life, I truly love this appShow lessshowmethemoney37
Absent Customer Support
Someone recently tried to steal money from my DK account. My email was spam attacked and I noticed the email they were trying to hide was a $5 deposit to my DK account. I informed DK right away, and I even told them someone was going to withdraw a bunch of money into whatever account deposited that $5. A day went by with no word from DK, and low and behold, a huge withdraw was made. I sprinted home and was thankfully able to cancel that withdrawal. No word from DK. The next day, I get an automated message that my account is restricted and I need to upload a picture of my license. I did so immediately. I’ve updated DK every step of the way, even though I’m just responding to my previous updates. Approaching 5 days now for an issue their website states will be dealt with in under 24 hours. DK response, or lack there of, has now cost me more money than the scammers tried to withdrawal. I’ve even escalated my ticket and still haven’t heard a word about this in near 5 days; after providing around 10 updates during that time. My info/account was compromised on DK end. Their response has been extremely discouraging and worrisome.Show lessTrevor1127
Developer Response
User feedback is paramount to DraftKings, and we appreciate your insight and desire to make our product as player-friendly as possible. Please email our Customer Support team at support@draftkings.com with the sport you are referencing and any specific product suggestions or feedback you may have and we and will take them into consideration as we review and enhance DraftKings Daily Fantasy Sports.Better than FanDuel in my opinion
I’ve been using only FanDuel for the past 5-6 years or so and hit big a few times but that was a few years ago. If you don’t have enough in the bank to put in the full 150 entries you’re basically out of the running unless you get very very lucky. But with DraftKings they run some large tourneys with a 20 entry max which opens it up and evens out the playing field drastically! It makes it easier for a decent dfs player like myself who can’t throw thousands into it and hour and hours to fill those hundreds of lineups a fighting chance to use my skills and knowledge to at least have an opportunity to be in the top 1% every once in a while. In FanDuel’s 150 entry tourneys it’s impossible to outplay the “big dogs” with all those entries being built by a computer and no human brain or heart lol. DraftKings at least gives you a chance to hit big which in my opinion makes them the better site to put your money into. I have recently in the past few weeks taken all my funds out of FanDuel’s and been strictly playing on DraftKings and plan do you so going forward.Show lessTheOneAndOnly7735
Great fantasy options
Like anything, nothing is perfect. But this is a pretty good option. There are great options for free play all the way to pretty much any level that you choose to play. The site, rules, and options are easy to find and understand. The 2 biggest drawbacks are not terrible. There are some who are highly invested, aggressive and tough to beat. Be careful with leagues that show 5-10% of members having 90% of the wins. Often these are the ones creating the matches. The winner take all is not something that most casual players should invest much into. The small glitches and delays are just something to get used to. The sire isn’t always updating your profile quickly. It seems to be slower than most would expect. Patience in receiving payouts and updating achievement goals is required. You get used to seeing the approximate timing of the accurate current details. But it has varied on when exactly all the information is updated and accurate.Show lessTech no logical
Developer Response
User feedback is paramount to DraftKings, and we appreciate your insight and desire to make our product as player-friendly as possible. We have noted your suggestion and will take it into consideration as we review and enhance DraftKings Daily Fantasy Sports. We also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.
