# 717 Parking — user reviews > 84 indexed App Store user reviews of 717 Parking by Parkmobile USA, Inc., rated 4.40/5 from 3,697 ratings. - Source: https://appshunter.io/ios/app/717-parking/id1334752493/reviews - App overview in markdown: https://appshunter.io/ios/app/717-parking/id1334752493.md - Rating breakdown: 5★ 2,851 · 4★ 244 · 3★ 115 · 2★ 70 · 1★ 417 ## What do users think of 717 Parking? Overall sentiment: negative **Pros** - ⭐ Super easy to use - 📍 Helpful in finding parking options **Cons** - 💰 Overcharging for parking time - 🚫 Unable to change parking duration - 🤖 Buggy and glitchy app - 🚫 Unhelpful customer service - 🤔 Confusing and unintuitive interface **Commonly reported bugs** - App not recognizing paid parking - Issues with deleting account and payment info - Inconsistent pricing and charges **Most requested features** - Allow users to select their own parking duration - Improve app responsiveness and stability - Provide better customer support channels ## Newest reviews (15 of 84) ### 1/5 — Terrible Service for Incorrect Citation *2025-01-08, version 24.14.0* Frankly this has nothing to do with the app. 717 customer service is horrific. I received an incorrect citation and have been essentially ghosted by customer service. No easy way to contact them in case of issues. If you can avoid parking at these lots, I’d recommend it. ### 1/5 — Glitch *2024-12-30, version 24.14.0* I’ve parked with 717 parking for years and I’ve always used the ParkMobile app. Yesterday I went to Tampa theater to see a movie and use the same app. I needed parking for about 3 1/2 hours and the app told me it was gonna be $12.36, it had me select my tag number and had me hit submit. Somehow there was a glitch in the system because when I got back, I had a little notice on my windshield telling me I didn’t pay for parking. I quickly went to the app to look at my history and low and behold nothing was there. I wrote customer service to tell them about the issue. They kindly told me that it was not their problem and I owed the $50. They were absolutely no help and I can promise that I will never park with 717 parking again!!!! I am extremely unhappy! ### 1/5 — My Recommendation is to Avoid Them *2024-04-25, version 24.14.0* I would recommend avoiding patronizing this group. I was attending a conference in Ybor City and was under the impression that parking was provided in the lot across the street which was run by 717. It was not and they assessed an unreasonably punitive fee for the mistake. Instead of ~$10.50 I was charged $15+$40+5... $60 total. I reached out to them to ask to be able to pay the fee without the punitive charges and their customer service rep acted as if they did not understand me rather than interact with my request. My guess is that they are quite happy to receive the premium for the parking and that this is part of their model... they showed no concern and no mercy. ### 1/5 — Pay for your public parking! *2024-01-20, version 24.3.0* This company has ruined Tampa parking by buying up every open parking lot to nickel and dime residents to park anywhere. Parking lots, garages, even street parking. Wish I could leave a lower rating. ### 1/5 — Will give you ticket even if pay via App *2023-12-20, version 23.48.1* Company tickets you even though you use this app to pay. ### 1/5 — No use in West Palm Beach *2023-05-04, version 23.11.0* 👎 ### 1/5 — Big Scam Company, History of Money Laundering *2022-08-21, version 9.17.3* Payed to park and they still issue “Parking Notice” for $45. This is why I don’t do business with 717. Even if they’re the valet service at a restaurant, I would not trust these crooks in my car. First the parking lot has “by the hour parking” posted but instantly charges you 20$ for All Day. I should have walked away at that point. But for the sake of convenience I took the chance and payed the 20$. I even put my receipt on display on the dash in clear view. The irony here, the photo they took of the “parking citation” they placed under my windshield wiper clearly shows the paid receipt. 🤦🏻‍♂️ So is it a scam or do they just employ idiots? You be the judge!!! With the history they have it’s hard to believe it’s a mistake. In perfect conclusion, the “genius” the decided to write the “parking notice” didn’t even enter the correct license plate. 🤣😂 ### 1/5 — Scam *2022-07-23, version 9.17.3* App doesn’t let you change the duration of parking and it charges for the FULL possible time of 5 or 6 hours. Greedy 717 doesn’t want to fix a simple bug. Save your money and park in the street. Same app btw from the city of tampa and it lets you adjust the time you actually need to park for. ### 1/5 — Bad bug *2022-07-10, version 9.17.3* I can’t change the parking duration. It’s making me pay for the maximum limit which is like $50. I’m only here for 30min. Garbage app ### 1/5 — Always 12 hours? *2022-04-08, version 9.17.3* Could not change the allotted time I parked. From the other reviews, this is an issue everyone experiences. Why pay for 12 hours when I’m only in downtown for lunch with a friend for a max 2 hours. Smh. The world is greedy and it’s sad. ### 1/5 — Review *2022-02-06, version 9.17.3* JUST. DON’T. DO. IT. Instantly drained my battery. Wanted all my information. Wouldn’t allow the user to choose how long the parking would be (wanted to charge me for 14 hours and couldn’t be changed). ### 1/5 — App is junk *2021-10-23, version 9.8* Wouldn’t scan the QR and then said zone wasn’t found. Then wouldn’t let me decrease parking time. It’s scamming people. ### 1/5 — Horribleness *2021-10-01, version 9.8* I consider myself a fairly advanced user of apps and I’ve never had a problem using an app before except through this one What a rip off. There is no way to change the time so it will try to charge you the max time. There’s no way to tell if this is a feature or if it’s just really poorly programmed. Is there something I’m missing? I’d like to park in a spot without paying for more time than I need ### 1/5 — Overcharged *2021-09-28, version 9.8* Would it allow me to change amount of time for parking. Changed for max amount of time and unable to change. ### 1/5 — Bad Experience *2021-09-26, version 9.8* Couldn’t change parking time so I had to pay for 9 hours and I was only in the location for 1 hour. Horrible experience ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-07-02, version 26.26.0* this app sucks. will make you pay multiple times and not allow you to cancel if you select anything wrong. shouldn’t bother reaching out to customer service ### 1/5 — Parasitic company *2026-06-15, version 26.24.0* Parasitic company. They never asked for my license plate and just autofilled a random one then gave me a parking ticket even though i paid the 8 parking fee ### 1/5 — Greedy peepee suckers *2026-04-21, version 26.16.0* Other parking apps allow to pay for 15,30,45, or 60 minutes. These no talent weasels want you to pay for a whole day or overnight. I hope they all get smashed by a garbage truck because they are garbage property owners taking advantage. ### 1/5 — Got billed after using *2026-03-15, version 25.22.0* Do not use this app. You pay for parking then get a violation from the lot that you did not pay and they charge you double for parking and the violation. You have to dispute the violation. Not worth the trouble. This is should be illegal. ### 1/5 — Unnecessary *2025-11-05, version 25.22.0* Just use ParkMobile ### 1/5 — Won’t let me delete act *2025-10-23, version 25.22.0* Should be a simple button not a 100 clicks and a captcha that doesn’t work. ### 1/5 — Scammers *2025-09-11, version 25.22.0* This company sends out people to ticket you even though you pay them through the app. And then refuses to remove the charges because they are scammers. The whole thing was a set up. I showed that I paid for the time and sent them proof of every single thing and they still refuse to Remove the ticket. Beware these people are crooks. They are running a whole scam. ### 1/5 — Scam app *2025-04-04, version 24.14.0* Doesn’t allow you to change parking time so it charges a max rate. Doesn’t matter if you only want 1 hour. Would give 0 stars if could. Absolute thieves. ### 1/5 — Rip Off *2025-03-21, version 24.14.0* I was in dinner in Tampa recently and parked in one of their lots. The parking machine was broken. The young man waving the red flag was very helpful in showing me the app and helping to fill it out. I got a receipt and went to have dinner. When I got back to my car, there was a notice that I owed $75+ for not paying to park. I’ve sent in my receipt of payment and this company refuses to reverse the fine. This is an unprofessional, sleazy organization. Park elsewhere. ### 1/5 — Genuinely Awful *2025-03-16, version 24.14.0* BE WARNED: You CANNOT delete your license plate or credit card from this app manually. Instead, you have to jump through a bunch of ridiculous and tedious hoops just to get this removed. What kind of app doesn’t let you just hold down on a card or even swipe to delete it? Who on earth designed this?? I submitted a data deletion request, got a confirmation email that contained a “link to view my case” that doesn’t even work. I’ve submitted another request via their ticketing system, and now I just have to wait. I will keep pestering them until my information is permanently deleted, I’m not letting my credit card just sit out there. 717, whatever developers you have on this app, fire them. Users should have full control over their payment methods, they should not be locked into your app and only removable when an entire account gets deleted. I only used this because another parking pass I had purchased also had issues and this one was advertised all over the lot near Amalie Arena. Safe to say I am never using this again whenever I see a Lightning Game, ridiculous process to get user information deleted. ## Most praised reviews (10 highest-rated) ### 5/5 — Super easy to use! *2025-07-25, version 25.22.0* I love being able to see all the parking options downtown & pick what is closest to our event. The check out was a simple easy process. Was able to extend our time through the app & enjoy the event longer. ### 5/5 — Actually super helpful *2019-10-10* We arrived to the parking lot for a concert and there was a long line just to pay. They had a sign saying to down load the app so I did so we can ski the line. I put all the info in and payed within a minute. We did end up paying 30 cents more but whatever. Lol they also tell you how much time you have left at your parking and if you forget where you parked, you can just find the zone you typed in and guide you back to your parking lot. Very helpful! ### 5/5 — Mr *2018-06-25, version 7.1* Great locations downtown! App is easy to use and pricing is great! Definitely will use them again! ### 5/5 — Easy Way to Pay for Parking in Tampa *2018-06-25, version 7.1* Awesome App for Downtown Tampa and Ybor City market. Very easy to download and process payment without having to wait in a line to pay a machine ### 4/5 — Crooks available by email only *2024-12-10, version 24.14.0* Be sure you don’t mistype your license plate number, customer service will not be “able to validate your payment”. Regardless of documentation that shows otherwise. ### 4/5 — Adjust Minimum *2019-09-13* Please provide an update where we can select the duration of time, where the minimum duration isn’t 6 hours. Please allow 10 minute intervals or hour intervals at the minimum. Other than that, great app, easy to use Thank you ### 3/5 — Needs updates *2025-09-23, version 25.22.0* It’s sort of helpful, but needs updates to fix glitches. Doesn’t allow to add favorite parking spots. ### 3/5 — Zone *2018-10-18, version 8.1* You put 4 digit Zone #’s on the map but I don’t see a zone # posted anywhere near the lot or pay station. Am I not seeing them? ### 2/5 — Update app! *2022-06-13, version 9.17.3* Please add an option to select the amount of time you actually want to park for. No one wants to pay for the MAX TIME when we only need 30mins. Future users please pay at the kiosk, because the app is not very intuitive. I had to pay $25 when I only needed 2hrs. 😡 ### 2/5 — Ridiculous and confusing Plus *2021-11-19, version 9.8* You should be able to choose the actual amount of time you’ll be parking. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*