Leave a Review Skrill
Scam
This is the worst app ever , i got verified, put my personal information, had to wait 1 full day to get verified which is pretty dumb, mind you this app connects with your OWN bank thru the app, i connect it with my bank , as soon as i send money to my account , when it comes to the app getting the money very quick ….but i had to wait 5 full business day, and once the money goes into my account, all of the sudden my account gets restricted , says im missing verification, knowing i put my ssn, drivers license, yet when i call they said it should be handled as soon as possible, waited 2 more weeks, but during those 2 weeks i keep calling and after that they just blocked my account, so i just lost my money and no way of getting it back…….so if you want to loose your money go ahead and use the trash app, this app is the worst, they get you verified and yet they still manage to take your money , even thoe you have all the valid information….TRASH APPShow lessJuan’s an
Developer Response
Hi there, sorry to hear your experience has been less than 5-stars. We're unable to provide account help here due to security concerns. For further assistance, please visit our support page, chat with our virtual assistant, or get in touch with our team through official channels: https://utm.io/uf1t9They are not 24/7-chat bot is the 24/7
Any issue with account you can not talk to customer service unless it’s Mon-Fri 9-5. Chat bot is the only option in which is useless bc after wasting time you will hav to call anyways. Mon thru Fri only. And 9-5.. if they restrict the account your money is tied up the whole time. My account has been restricted for no apparent reason and since Thursday I have not been able to do anything! I can’t call customer service because it says my number is anonymous in which I have done everything to try to fix but even my phone shows it’s not anonymous in my settings. So now not only has chat bot directed I call in order to remove restriction but it’s impossible bc I’m supposedly calling with anonymous number! So there’s literally nothing else I can do. I’ve made several tickets for help yet of course it’s now the weekend. But still since it claims I’m calling from anonymous number I can’t get through at all.Show lessBrandie-14
Developer Response
Hi there! Thanks so much for taking the time to leave us a review. We really appreciate your feedback. Happy to see you're enjoying Skrill! 😎Did nothing when DMarket flat out stole from me
DMarket has suspended my account permanently and is not releasing the $2k+ unused funds I have on my balance because of “suspected fraudulent activity”. It was my money, sent directly from Skrill, no funny business in any way whatsoever, but they had to start an “investigation” to determine whether or not I had violated their ToS. I’ve filed support cases with Skrill before, usually get a response within a business day, but with this complaint and request for assistance I have not even gotten a single reply in almost two weeks now. Can’t help but feel like they are working in conjunction with DMarket and scamming their customers wholesale. Absolutely would not recommend using this service if you’re unsure about it. Give me back my money, I’m in dire financial straights.Show lessIrate Sucker
Developer Response
Hi there, sorry to hear your experience has been less than 5-stars. We're unable to provide account help here due to security concerns. Please consult our support pages, chat with our virtual assistant for quick answers, or reach out to our team through our main contact page: https://utm.io/uf1t9