Leave a Review Primis Personal Banking
App can’t properly store un/password on phone
Each time I reset pw and login to app and instruct phone to store username/password , the next time I log in and says wrong un/password. All of my other phone apps are able to securely store my app/website username/pw.
I hate the Primis App/ website with a vengeance.
They also lock your account if you don’t log in frequently. It’s the worst - hate it.Show lessGS7389
Super easy compared to larger bank
Site is much more user friendly than it’s larger competitors, who constantly add layers of (sales) opportunities in the process of trying to do bill pay, transfers, etc.County gentlemen
Mobile deposit feature doesn’t work
App fails to give instructions on how to endorse a check completely. If “Primis” isn’t include on the back of a check later that day user will receive a message check was rejected. App fails to tell user why a check is rejected meaning user has to call or chat with a rep. App no longer shows the status of a remote deposited check…pending, when it will clear. Better off depositing checks at a different bank and doing a wire transfer or just not making a mobile deposit. App needs a lot of work.Show lessck675h
Don’t use Face ID
I used Face ID from the start. I still had my password and user ID written down. I broke my phones Face ID and now even though I have my information written down it claims it can’t verify who I am.
It’s very inconvenient. I hope this is just a bug. I tried deleting and redownloading and sti have the same issue.Show lessSmart_a$$
Zero Stars! Can’t login
App won’t let me login.RaMcG
Would be great if it let me log in
Seems my password and login works on the website, but not on the app. The second star is for the interest rate.gmini
Great !
Love the ease and convenience of checking my balances and making transfers day or night.Cpttpd405
Horrible App
This app only works about half the time. It stops accepting passwords for no reason and requires constant communication with customer service just to have access to my account. Zelle only appears on occasion and otherwise is not usable. The worst banking app I’ve ever experienced.jtwallace
Needs to add FaceID
The app is clean and simple. Just a huge pain to log in each time via pw. Please please add FaceID support.jsound
App doesn’t work, no customer service to speak of
I’m able to login to the web site but the app would not log me in. I called customer service and was on hold for 1 hour 30 minutes before I hung up. I heard over a hundred times how they prove they put customers first and have the highest level of customer support available. What a joke! I was supposedly the next person in queue for over 1 hour. Avoid this bank and their immature technology at all costs.Show lessnickfl407
