CHOPT User Reviews

Chop't Creative Salad Company LLC

Reviews Summary

🍽️

This app hasDelicious and healthy food options

🚀

This app hasConvenient app for ordering

👍

This app hasExcellent customer service at stores

🔁

This app hasAbility to reorder past orders

💰

This app hasRewards program for frequent customers

🤔

This app hasUnintuitive and confusing app navigation

🔒

This app hasLack of secure payment options like Apple Pay

🧠

This app hasDifficulty customizing orders

📍

This app hasIssues with order location accuracy

🕰️

This app hasLack of order tracking and delivery updates

Why can't I just order my food?
I love Chopt's restaurant, but their website and this app are awful. I couldn't get to the menu easily from my phone and they recommended the app to me. I installed it and it asked me to add a CC which is fair considering I'm about to order ahead of time. BUT it takes you to a page that gives you two options, get billed monthly OR have it auto charge your CC $25/month. I just want to see the menu and order, I'm not looking for a weird subscription and there's no option to bypass it. The app was so sketchy I immediately uninstalled it. Unless they fix it so that you can order without hassle and fear that they're charging you falsely...do not install this app!
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Julesbearrific
8 years ago
Extremely satisfied
Just want to take this opportunity to warmly say thanks to all the staff members employed at the 56/6 Chopt location for the model of excellent Hospitality service that should serve as an example to all. They always welcome me warmly and are very attentive to my needs. They make sure that everything from the food they prepare to the service they provide has met my expectations. Thanks again 56/6.
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Rock on Lou
8 years ago