Leave a Review Receipt Pal
Make money by scanning receipts
I’ve been using Receipt Pal for years. Really, it’s been over 5 years. My main, well, only complaint right now, is being asked to connect my Instacart and Kroger accounts every time I log in. We don’t have Kroger in my area and I don’t have instacart. There is no way to tell the app so it will quit popping up the notification. Occasionally they miss one of my store names and reject the receipt but I usually highlight it and resubmit, no biggie there.Show lessElizabeth dison
Run and scam!
This App has deteriorated to the point it no longer recognizes valid receipts and customer service is no longer responsive to say the least! It has become a drag and waste of time. Will review again when there is a marked change. But for now 3 stars out of 5 is being generous and kind for past performance. Update Don’t do any of their so-called surveys if you don’t want to waste your time and effort as you will not be credited what is justly yours. They will have a thousand and one excuses why you are not being credited and will make you run around in circles. I am dropping my star rating to 2 out of 5, from 3 out 5. I have dropped my rating to 1 out of 5 and that is the minimum allowed. Otherwise I would give them (-) 3. They have now changed their terms such that for the minimum of prize or sweepstakes they want you to connect to your email for 30 days. This is my very private information that my even my family do not share. Just imagine giving this away to total strangers who may or not have your best interests in mind and expect to receive all kinds of emails or worse emails being sent out from you to God knows who and asking for who knows what. And that for $5 gift cards! In one word, run and scam!! DOES ANYONE AT APPLE READ THESE REVIEWS?Show lessWhere's my Dinero?
It works but it takes a while to redeem
So downloaded the app in 2019 and I’m not a super shopper and I am glad it does connect to e-receipts but my biggest issue is that when I do want to submit a receipt the window of days is so limiting. Other apps have 2 weeks time to submit which works great but this app I feel I miss so many receipt submissions because of the short days to submit them. So it took me 2 years to redeem 1 9,250 gift card and it worked perfectly well but again it may have taken me less time had the app given me more days to submit my receipts. ALSO I don’t know how many sweeps I’ve entered but I’ve never won 1 😞 that part makes me even sadder lolShow lessCalla_7
They ruined the app! Not worth the effort!
I used to use this app to log every receipt. The rewards are very small and it’s hard to accumulate enough points to earn anything decent. But having an easily accessible way to find older receipts made this app worth its trouble, worth the trouble until now. They added the ability to scan the phone for e-receipts. Sounds great in theory, but they automate the system to scan your phone each time you open the app. This takes several minutes and is way beyond intrusive and annoying! Want to just quickly scan in a receipt? Forget it! It’s not happeninYg! You do not have the option to choose whether to scan the entire phone or not. It happens as soon as you open the app. Scanning a simple receipt is now an event! Make sure you set aside 5 minutes or more each time you want to scan a single receipt. Think saving a small amount of receipts to scan in all at once will make it easier? Good luck! Most likely they will no longer be valid! They use to allow this and give you a 2-3 weeks to scan. Now they will only allow you to scan in receipts that are 3-4 days old, so you have to do it more frequently and each time requires a significant amount of time. The rewards are small and no longer worth the effort and time involved. I am finished with Receipt Pal and will no longer give these leaches so much of my time.Show lessxanderbilt
Beware —AWFUL customer service
When it was time for me to try and redeem a gift card I got an error. The customer service rep told me my account was locked because I submitted too many receipts from the same stores - well that’s where I shop. Then was given a WARNING This was his reply: Our records indicate there were a high number of receipts submitted from Pick'n Save and Woodman's Markets. In addition, we found that on a number of occasions you and another ReceiptPal member(s) submitted the same receipts. As a result, a hold was placed on your account.
At this time, I have removed the hold on your account and you should be able to redeem your rewards.
Please note that we will not be able to unblock your account in the future, so I'd just like to remind you of the rules regarding the submission of receipts:Show lessRyDogg75
Total scam!!! Beware!!! You been warned !
I have tried multiple times to get my rewards. I have 4,250 points I’m picking a rewards $10 retail gift card for 4,000 points which I have more then needed at 4,250. I have all the rewards unlocked and have contacted support once already and they were no help giving me links to information that I already knew and tried and I have done everything correctly! I am on the newest receipt pal version of iOS app and it is giving me a error every time. I’m starting to get a little irritated and feel this is a big scam. Please take care of this problem or I will be forced to contact the BBB with a claim and the internet rights and media with this scam of a site! I have given all my information and gave the correct amount of receipts and I have not received anything except a run around and inconvenience! Thanks for all your helpShow lessBlackmarketoc
Average
The app is good in that one seems to accumulate points quicker than other similar apps. However, gets only a one star for customer service. Nearly impossible to get help of any kind. Takes days/weeks to hear back via e-mail & I have yet to find a contact phone number. Two stars only for rewards in that there’s all these other “criteria”, once the appropriate points have been earned, to be able to actually redeem. As far as I’m concerned, once earned, the reward should be available immediately!! Crossing my fingers to see if my reward actually appears in my email!!Show lessShells$$
Can’t redeem rewards!
I downloaded this app about a month ago. I have reached enough points to pick a $10 reward. It says 0 days left of emailing to redeem an award but the reward is still locked. Suddenly my email is disconnected and it says if I connect for auto scans I’ll get bonus points. Before connecting to auto scan I notice that I am now able to select a reward… BUT the app says my email is disconnected and if I don’t reconnect I won’t be able to redeem my reward. I reconnect my email and the rewards are locked again. I have about 3 other receipt apps and I have never had to jump through so many hoops for the payout 😒. Also this app should offer either more points for scanning for other earning options.Show lessshaquillabb
Another one bites the dust
One = Receipt Pal. Thought it was just me that was having issues redeeming a gift card but it’s everyone else too!!?
Well guys you know what this means don’t you?? When a company is unable to fulfill its obligations that means bye bye company!
Sent many messages, directly thru email and in the apps message system, crickets…. When they’re usually quite responsive. It’s been nearly 2 weeks for me, but what’s weird is, I’m still uploading receipts, and ReceiptPal unlike the others is the only app that manually reviews receipts and mine are being reviewed, accepted just like normal. They’re just ignoring everyone that’s cashing out. Well it’s clear, someone’s having financial issues and can’t provide us the gift cards we earned.
Saw many stating they saved up, waited till they could cash out for $25 cards but I had a feeling something like this was about to go down, that’s why I cash out when I have the minimum just to make sure I don’t screwed like many did. I’m cashing out on all my other apps now just in case more go down like dominoes.Show lessTalysPops
Needs to Allow More Weekly Receipts for Points
What I do like about this app is that receipts from most places are accepted and they all get the same amount of points regardless of the amount. What I don’t like is that you can only submit a maximum amount of 12 receipts per week to get actual points. You can submit more that will earn you sweepstake entries but there are typically near 500,000 total entries so your chances of winning are extremely slim. I’m not going to waste my receipts on sweepstake entries that will likely not get me anything, so I’m always having to hold on to multiple receipts from the prior week to submit again on Sunday so that I can get points. Really unnecessary. 12 is an extremely low number of weekly receipts, as other apps allow you to submit almost 3 times that much. So yeah, that would be my number one thing to make the app better. Aside from that, it would be nice if they offered a cash option, like Venmo or PayPal for redeeming rewards, but only gift cards are offered. I’m not gonna complain about gift cards but would much prefer cash, as many other receipt apps offer this.Show lessAllison E F
Developer Response
We’re sorry about the troubles you've had with the sweepstakes entries. We'd be happy to take a look into this for you. Please contact us using the Feedback feature under the Account section of the app. Thank you!
