Leave a Review Receipt Pal
Not compatible for previous versions
I have been using this app for almost 2 plus years now and was really happy.
I have an iPhone 6 Plus and couldn’t update to iOS 13. But the latest version of this app works and requires iOS 13 only. When I try to open the app it asks me to update and clicking on the update button throws a pop up which asks to download the previous compatible version but nothing is happening. This really upsets me as I am unable to use the app last few days. I also have good set of points that I am unable to redeem as well. So frustrating that this app is not backward compatible.
It would be great if this issue can be looked at and resolved at the earliest.Show lessArchanaNambi
App update
It says I can download last comparable version but it doesn’t give it to you sooooo Unfortunately it looks like I’m gonna have to stop using this app that I’ve been using for years I do like the app I think sometimes you should be able to get a little more points for what you’re putting in but now it’s saying I have to update it in order to use it and have to be 13.0 and I only have a 6S or the phone from Apple I can’t afford to buy a new phone so apparently I can’t use it anymore because I don’t have the right phone very disappointing should be made for everyone to be able to use it’s the people that don’t have lots of money that enjoy these apps because they help out but if you don’t have lots of money you can’t download them eitherShow lessDizzyDavina
Unhappy
I have been using this for a long time and have been happy with it. Three weeks ago I tried to summit receipts and was told I had to upgrade in order to access the app. I was directed to the App Store to upgrade but was unable to do so because the iPhone I have is older and the upgrade only supports the latest iPhone. It is impossible for me to use the app as it doesn’t allow me to open the app without upgrading. I find this totally unacceptable that I am unable to use this app because I have an older iPhone and am losing the money I have accumulated to this point. It would seem to me upgrading should be an option not a requirement as some of us are unable to upgrade due to the age of our phones. I would really appreciate it if you would consider letting people continue to log in even though they don’t upgrade the app. Thank you for your attention to this matter.Show lessshaveheadvsndalia
Suuuuccckkks!
This app is really frustrating! Can’t access the app anymore and I haven’t been able to upload any receipts for the past few weeks. My receipts are over here expiring while the app refuses to open. It requires iOS 13 or later to open after the recent updates were made but I use iOS 14 and it still won’t open.
For an app that takes a while and so much effort to gather points, it is not worth the trouble. Besides, I can’t even access the points I have already worked so hard to gather. They need to fix whatever is wrong with this app and compensate old users for receipts dating back to when the last updates messed things up so badly! I want to delete it so badly but I don’t want to lose my points. :/Show less$SilkSunshine$29
Not what it used to be
While I used to love this app and how getting paid out was legit, I’ve now had to change my rating because of recent changes to the app. After the last update I was signed out of my account, after signing back into the same account I’ve had through this app for many years, I soon realized that all my previous points that I had accumulated were no longer there. I signed in using the email that is attached to my account, I’ve waited a few days to see if for some reason it would show up after a few days.. still nothing. I don’t know what else to do because I have access to the account that I’ve been using since downloading, but there is no option or help question that hast to deal with this issue I’m dealing with in particular. I have used and uploaded receipts within the period of time that the app says in order to stay active.
Pretty disappointing to be honest.Show lessAmytha83
5⭐️ but...
Hey guys! I am happy to be rating and reviewing this app...and at 4 STARS too!!! Which is a great rating in my book lol. The ONLY thing I would suggest being changed is....well it yAll could somehow give more points per receipt...lol that would be FANTASTIC! But then again... you guys would be out so much money due to paying out all the app lovers redeeming constantly due to you guys giving more points per receipt haha!! In all honesty guys I’m kidding and I love this app it is by far one of my FAVORITE cash back apps/rewards apps and is the easiest! (next to fetch that is) way to go in a great app guys thanks for all yalls hard work not to mention the awesome easy ways to get cash from ur receipts that u normally would be throwing away!!!Show lessLmRobinson713
Updating from No good to just ok
I have an email account connected. I have more than enough points to redeem a reward. My level one rewards are still locked and I can’t redeem anything. As a side note, ReceiptPal app seems so dated and unappealing. I think I’m done with it. Ibotta, Shopkicks, and Fetch apps are so much better.
Update: Apparently your email address has to be connected for 30 days before you can unlock rewards. After contacting customer service, they did go ahead and unlock my level one rewards. I’m increasing my rating from 1 to 3 stars because they did address my complaint quickly and satisfactorily. However, having to have an email address for 30 days before you can redeem rewards seems inconvenient and pointless. The other apps I mentioned don’t have that same rule and you can collect as soon as you have enough points or earnings.Show lessNo_one115
Developer Response
We'd be happy to take a look into this for you. Please contact us using the Help Center feature in the Account section of the app. Thank you!Simply and Easy!
I love this app and how simply it is to use. Not much complicated about it! Only two complaints you can’t actually do many receipts, being that Christmas is just around the corner it would be nice to be able to submit more to get points for them, instead of sweepstakes that I’m honestly never gonna win and it’s rather laggy lately freezing up a lot and having to force close and reopen several times in order for it to submit a receipt! Other than that it’s an excellent app.Show lessnessabugz87
Very sus unfortunately :/
I love receipt apps, it sort of “give back” if you submit in your receipts. At first I couldn’t connect to email in one go and had to make an “account key” from yahoo in order to give permission to the app to access your Email. Didn’t think much into it and started using the app for a week however, I wasn’t able find much use in this app so I tried unlinking my email but didn’t let me unless I add in another email. I didn’t wanna give it another try so I just deleted the app off my phone. Couple weeks later, I received a notification on my yahoo mail app asking me to confirm a log in. I blinked for the longest time because I wasn’t behind this. Thankfully yahoo had additional protections so I was able to deny access to whomever it was. I wasn’t sure who it was but this app was the most recent time I used my email. I had to connect mh email and activate account key (all this process is why I don’t log into my email for apps). Since this app is the reason why I have an account key, I received the notification shortly after deleting the app in which concludes that this app is sketchy. I could be wrong but the incident followed so it’s hard to not be suspicious.Show lessジェjddksksksk
Developer Response
We’re sorry about the troubles you've had with the app. We'd be happy to take a look into this for you. Please contact us using the Help Center or Feedback feature in the Account section of the app. Thank you!Why I only gave it 3 stars
The receipt idea is a wonderful concept. We turn them in and get points for them and collect goodies in return. When I turn in a receipt I always circle where it is from, the date it was purchased, and the total amount. If I don’t do this, and submit say 2 or 3 receipts in one day, I can always count their will be a problem with one receipts. They can’t see the date, is the top problem or the can’t see the amount. This drives me crazy, when it is circled and right their to find! I wish they would pay more attention before they kick out a receipt.
I also wish they had more items to pick from. It’s takes a while to build up even a 5.00 gift card. Anyway if they could improve on looking at the receipt I will give them a higher star rating.Show lessmimi167
Developer Response
We'd be happy to take a look at your receipts for you. Please contact us using the Feedback feature in the Account section of the app. Thank you!
