Leave a Review Receipt Pal
Very slow to earn anything!
I am an avid shopper. I have tons of receipts weekly. This app is not the least bit transparent in how it works. It says you can get up to 5 cards per week. Each card is 4 receipts but I only ever get ONE! And then the rest they put in to their “sweeps.” I joined months ago and I just made it to a $10 gift card after hundreds of receipts, most of which go to sweeps. This app could use some serious improvement. At least with fetch rewards you get points for every receipt not just whenever they decide to give you point cards. Thumbs down. The developers need to relook at the app because it is worthless to most to spend all that time and give access to all your personal receipts for pennies or most of the time...nothing but an entry in to a sweepstakes.Show lessStephanie832
Wonderful App
You are doing a wonderful job with this app/program. Please add in a feature that allows me to communicate with you so that if I have a question I can get some assistance. There was a receipt that had the date on it but you didn’t see it about a couple of months ago or so. Being able to text you or email you would have been great but instead that receipt didn’t count. Other than that, I am sharing this app with strangers even when I don’t know their personal information or get points for showing them and telling them about this app.Show lessBusaCon
Sometimes frustrating
I do like the app but my email is connected and not all my receipts that go to my email get counted and they are in my in box . I go to Thornton’s and get email receipts because every time I’d scan a paper receipt I’d get a processing error . The same goes for PetSmart. It usually told me no date but the date was clearly on the bottom of the receipts. I did not keep the receipts to rescan . Also I noticed that when I ordered online and got a email receipt from certain places I also got no spot on the card and it did not show up on the receipt log . So I’m just wondering if having my email attached is worth it or not .Show lessbubb6919
Slooooow to respond, Bad customer service
The program is sound, though it does take a very long time to earn rewards, even if you submit mini more receipts. But the application itself is horrid; it is agonizingly slow to respond, and if you got a button more than once (say, to take a picture of a receipt or view one) It will then take several pictures in seriatum or slide several screens with the same receipt. Often I have to force quit and restart the app between taking pictures.
Moreover, they encourage you to email them with invalid receipt questions, but they rarely respond, so you’re left with no credit for a perfectly valid receipt.
Overall, a decent program, an unbelievably lousy app.Show lessReview For All Seasons
Got a $10 Starbucks gift card
It takes consistency of remembering to snap pictures of your receipts to get to enough points to redeem a reward. It took me 3 to 4 months to get 4000 points to redeem a $10 store gift card. I don’t like that 4 receipts = 100 points = 1 card. It’s like they want to make it hard for you to earn points, however it is possible. Also, they claim that connecting your email will allow them to collect e-receipts, but none of my e-receipts have ever been applied and there’s no where on the app to address this yourself. As long as you’re patient and consistent, you will be able to benefit from it. And if you shop a lot, even better, you’ll get to a reward quicker.Show lessccelaya97
Can’t connect email :/
Have had the app for several months now and love it so far but, I do have one big complaint. And after reading through the reviews it’s very clear that many others have the same big complaint as I do. Normally I would not be writing my own review with so many others already wrote but, none of the others had gotten an actual viable response. I am hoping to receive a solution because I have been trying for several months now to connect my email with the app. I keep plugging my info in, making sure that the toggle switch is green, and also that the email and password is correct. So please let me know what’s going on with it and how come it won’t work and also how to fix this issue. Thank you!Show lessshopping_pumpkin
Developer Response
Please check our FAQs for information on how to connect your Yahoo or AOL email: http://www.receiptpalapp.com/faq. If you are still unable to connect, please contact us by using the feedback feature in the account section of the appI do enjoy the app but..
I would’ve given 5 stars but you only get 25 points regardless of what you buy or how much you spend. So it’s great for all my little drink/snack stops but only 25 points for receipts that are over $100 or more should have some type of bonus.. Also when I redeemed one of my $5 gift cards I didn’t get to spend the entire amount. It doesn’t apply to online shopping as a gift card so that when I check out it tries to charge to entire amount to gift card. So I had to intentionally spend less than $5 & nothing I can buy to redeem the remaining balance. I guess I need to wait on cashing in until I have larger amounts so I can actually use my redemption. Overall I enjoy this appShow lessdesmeg2
The app is good except...
The app is easy to use. A couple annoying things is recently I had a message saying the store wasn’t listed. It clearly was and it was a gas receipt. The second thing that is highly annoying is the wait time for connecting email. I get the first time and it’s 30 days but I’ve had to now do it twice. Had to change my password because of someone trying to hack my email so of course now I have to wait 30 days for a second time. Super annoying.
Another update. A receipt was flagged as duplicate even though it wasn’t. The response is that the system looks at merchant, date, time and amount of purchase and if that matches its a duplicate even if it’s actually not. Clearly the barcode numbers are different so obviously they are not the same receipt. I can make two purchases and get separate receipts easily and quickly when I pay for a ferry ride. I do this twice a week as I am using 2 different pre paid cards but I guess only one counts because they can’t differentiate between numbers on a barcode showing it’s not the same receipt.Show lesschrisc101577
Developer Response
We're sorry that those circumstances made you change your password. Please send us a message on Facebook so we can help you with the countdown timer.Love this app and am a skeptical!!
I have always been skeptical with apps but my mom talked me into downloading this one and don’t regret it one bit! I’m so excited and look forward to uploading all my receipts at the end of the day and there’s fun little sweep games you can do to enter into the grand sweepstakes. I will definitely continue to use this app and everywhere I go I tell people about it when they ask if I want me receipt from my purchase (-: it’s such a easy to use app and I haven’t had one problem using it. A+ to the developer and team and thank you for the fun and gift cards we get to redeem when we hit the mark!!Show lessKayBellaBambina
Time to go
It’s time for me to stop using the app. Having to get 100 points for every 4 receipts. You can tell it’s going to take awhile. And as more brick and mortar stores close and more online places open. Nope being able to use about 25% of my receipts due to them not accepting paypal and most stores run on paypal now. Which is crazy as it’s linked to or bank card. Or spending 300 on concert tickets and they not take that company because they are not big enough. Can’t help who is the only place to sell tickets for big name acts. So it is just taking way to long and giving way to much access to my emails to even get just $5.00. There are other apps to use. I will stick with them. So if you use be mindful most receipts won’t qualify. Even valid receipts get marked invalid. So you have to stay on top. You have to enter them right away as dates of acceptance change and it will take you months unless you buy tons every day.Show lesskindones
