Auntie Anne’s Rewards User Reviews

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  • Costs Money to Order

    Only App I know of that charges you a $0.35 to place a pickup/order ahead. Shouldn’t be charging me extra to give them extra business & streamlining their restaurant orders.
  • Please fix this

    I'm currently on my iPhone 6 Plus running iOS 12.5.5., and every time I open the app it freezes for a few seconds and then a popup says "App cannot be launched" and then it crashes. How do I fix this?
  • App crashes on launch

    The app will crash a few seconds after it's launched making it completely unusable
  • Doesn’t work

    Sitting in the food court. Tried downloading the app. Didn’t work to order from, didn’t accept the barcode when I tried to scan after just ordering the old way like a caveman. Deleted
  • Useless

    Does not show up in the list to turn notifications on. There is half a gray screen and the rest tells me to turn on notifications.
  • Good App

    Decent, clean layout! Easy to use, no complicated hoops to jump through. They keep it simple! 👍

    Two small glitches, nothing big - When opening the (food) menu a video pops up taking over the screen and it’s oddly automatically at about 3/4 or completely “played” and the “video” is just a blank white screen? It’s odd. Luckily, hitting the X just gets rid of it and you’ve got the food menu. Happens again when ‘Drinks’ is tapped within the food menu.

    Second issue: A tap on ‘Catering’ (again within the food menu) results in the app continually trying to load. I’m definitely not looking for catering. I was just browsing the app, but the company clearly has an interest in fixing this.

    I don’t visit their restaurants often. It’s a rare splurge for me, but their pretzels are definitely really tasty. If you frequent them often, it’s definitely worth getting the app to make an account and earn some free snacks!
    Would recommend!
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  • Now You See Me, Now You Don’t

    Apple store says the app is on my phone, but I don’t see it. Siri opens it when asked. Tried looking at hidden but is not there. Tried to delete and reinstall, but you have to find it to delete it. Ugh!

    Though once open , via Siri, works ok. Scan receipts has never worked.
  • Worst App Ever

    This app honestly has the worst UI and UX ever and made my experience 10x worse. I recently made an account and got a couple of rewards for free pretzels. I tried to redeem those two rewards on the same day. Nowhere in the fine print does it say that a customer cannot redeem more than one reward on the same day. I wasted 20 minutes of my time trying to figure out why I couldn’t apply my reward. I had to exit out of the app just to remove the reward from my cart because clicking “remove reward” on the app. So frustrating. The timings for each store is also not updated.
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  • Hidden Fees for a Rewards Program?!?!?!?

    What an absolute scam. Auntie Anne’s collects personal data, makes money of it … yet has the audacity to charge a “service fee” that most will miss as it’s combined with Taxes. A variable fee which easily surpasses $0.50 … so there is a fee for the rewards program. Which means everyone, and not just California residents, should be able to opt out of the collection and sale of our personal information.
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  • Complete Failure of Purpose

    I fully planned on buying a pretzel and the only reason i didn't was difficulties caused by this app- i would say thats a complete failure based on the point of this app

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