Leave a Review Auntie Anne’s Rewards
It’s Stuck! What’s the Point
I’ve had this app! Deleted it then reinstalled. Still stuck on, “turn on your notifications” which I’ve done. If I can’t upload my purchases or redeem my perks, what’s the point. Please go back to the old fashion punch card! This is entirely too frustrating!Ravid Reader
Wont Even Let Me Open
I have had this app for a couple weeks. From the time I downloaded this app, I have not been able to open the app. I have good service and a good wifi connection and have the most updated version of the app. I am running off of an iPhone Xs on IOS 14.6, the latest IOS right now. There should be nothing wrong. Yet, I am immediately kicked out of the app EVERY SINGLE TIME. I cant even make it to the home screen before it forces me to exit. This is extremely frustrating as my birthday was yesterday and I was trying to get a free pretzel but it’s hard to do that when you have an app as terrible as this.Show lessSnazzyTurtles
Poor user Interface
Good app, it gives me points when I buy a pretzel but the user interface is terrible it never responds when I press a button. I would rate it higher if they would fix this.hsusuahava
Not dependable
Boy did I have a bunch of adventures because of this crappy app. I went from buying at least once a week to never. The app crashes or just doesn’t register orders or registers but doesn’t send successfully to the store. That was happening pretty much every time. Then I moved and the new location near me is garbage 🤢. Done!Show lessMaybe 2.5
Stuck on notification
If you are stuck on the notification page, just go to your settings and then display and brightness, go to the bottom to the text size and just lower it one or two down, then reload app and it should work. I read that on another guys comment here and it worked for me too!! Definitely try it.gbadude
It Doesn’t work
It said it will email me my reset password since It keeps saying my email is already registered but I never receive any email even from junk email. I tried like 5times but no email receive. They will give you offer but you can’t even used the offer they are giving you because you cannot register or log in through your email as it keeps saying already registered.Show lessFlip Phil
Free Pretzel...?
Drove all the way to the mall for the free pretzel offer, only to find out that if you tap the button, you have 19 minutes to redeem it or it expires. I feel like that is unfair. There should be a warning, or else don’t put a timer on the offer at all. Sonic got it right. Auntie Anne’s, not so much. Wasted trip.Show lessDani-Hime
Trying to set up app
The app gets stuck on a pop-up telling me to turn on my notifications and will not go any further it’s absolutely ridiculous.annabellmarie2021
My App now works!!!
My app was previously stuck on the screen of “Ding your rewards are ready! Turn on your notifications...”. I could not find any fix online, so I wrote to Auntie Anne’s customer service. They promptly wrote back that it sounded like my font may be set too big. They said to go to “Settings” then “Display & Brightness” then “Text Size”. Adjust the text size lower and then app should work. I did exactly this and app now works great!!! They also told me after the app is working correctly, then I can readjust my text size to my original setting. THANK YOU, Auntie Anne Customer Service!!Show lessSuzy9988
Unbelievable
I CANT CANCEL MY ORDER. I spent 30 mins trying to figure out how to cancel my order and even went to my local Auntie Anne’s to ask for help. But they couldn’t seem to figure it out either so I called customer service which I got no response from but a constant ring for over 15 minutes. ABSOLUTELY RIDICULOUS!Show lessashley.017
