Lalamove User Reviews

Top reviews

Too bad

The worst service app in Thailand. You will end up seeing busy sign in app when you plan to hire their car/service. This app doesn’t even work in Bangkok and it is just useless service in Thailand.

Worse

Zero

Unfair to riders

Lalamove is not a pro rider. konting complain ng entitled customer ee sinususpend nyo account ng rider, without proper investigation. lugi sa inyo.

Ugly app design but the delivery works

Whenever I have a choice I won’t use this app. Ugly design.

無法申請帳號

人類認證測試有bug ,根本無法通過

I DON’T MIND DOUBLEBOOKING BUT…

I wish you would tell the customer in advance if the waiting time would be longer than estimated. ☹️ It took an extra 2 hours just to get my item delivered. I would have liked to have a choice in that. Customer service is almost useless

Available Anywhere, where? Incorrect positioning.

Better to state your markets upfront. It’s not available anywhere. I tried it in China and it didn’t work. It supposedly requires another app to use. Anywhere is contextual then. It makes sense to be upfront with clarity to the person downloading.

Promo notifications

Receiving promo notifications even though I turned them off in the app. Supposed to be critical notifications for orders.

Had to revoke Lalamove notifications entirely as the app developer is rude.

Driver

They charge you extra and even you told to it to the costumer service they needto bring a balance money to returned after purchase, and the driver had no money to change. (Alibi).

Cannot register

驗證不到,非常灰心,試左成個鐘都攪唔到。可轉化做家具既東西?所有可能性都試過,咩bug黎架!!

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