Worst VPN I’ve tried (out of 10+)
I’ve tried at least 10 VPNs over the years, and this is by far the worst. 1) blocked private trackers that NO other VPN has blocked 2) was overall slow and sometimes so slow that simple emails and pages would not load until I disconnected3) blocked by probably more sites/apps than any other VPN 4) really sketchy, when I emailed them to exercise my 30 day money back they sent an email back offering discounts on subscriptions and ended by saying “please provide your consent by replying to this email”, undoubtedly trying to trick you. I then specifically said that I want to cancel and get my money back and they then asked to confirm my real name and address, have never been asked that before especially for a VPN service which you use to protect your privacy. Horrible, detestable service.
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Servers no longer available
All my apple devices say the last update available was 2 months ago and on the app it shows many servers still available yet they are no longer in use and yet your technical support tell me I have the latest update. They should not lie and rather say that the update is useless.
Response from developer
We are not sure what you mean but if you will log out of your IP vanish app the server list of available servers that you can connect to will refresh when you log back in and then you will only see the servers that you can connect to.
Great for PC, PS5, Firestick and IPhone 12
I’ve had IPVanish for a few years now and it’s great. I use it for my PC to download torrents (legal of course) and also for my PS5 (via pc) to play on servers of my choosing around the world. American servers are the best for the banter. I also have Netflix on my Firestick and can choose which country has my movie to watch, there is a little workaround for that. I keep saying I’ll try another VPN but then I think why bother this works perfectly for me.
Well worth it and highly recommended 5/5 from me.
Well worth it and highly recommended 5/5 from me.
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A non-secure security app
I had this app four years ago- and it worked well, but I canceled because I didn’t need it. To cancel, you need to speak with someone on the team- which I did. Imagine my surprise when I checked my PayPal (which I rarely use) statement and see iP vanish charging me over the past two years. Seems like it would be a basic security measure to have reactivations or credit card subscriptions alert the user with an email link to verify identity. Nope, just let hackers use our dead accounts that we requested be terminated and offer “just the latest month refund back” because they only offer 30 days.
Edit to respond to org: No one should have been able to restart my account without a verification link via email. Basic security used by every other developer.
Edit to respond to org: No one should have been able to restart my account without a verification link via email. Basic security used by every other developer.
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Watch the price rise
I have been a customer for a few years and have seen a price increase, yet you offer a discount for new customers. Hmm you don’t value the customers you have then.
Easy enough other VPN’s offer a similar service a a cheap price for new customers for which I will be one then maybe I will come back to you in a few months as a new customer at a cheaper price
Value the customers you have don’t try to increase their price to encourage new customers as your old customers will leave and become new customers elsewhere.
Easy enough other VPN’s offer a similar service a a cheap price for new customers for which I will be one then maybe I will come back to you in a few months as a new customer at a cheaper price
Value the customers you have don’t try to increase their price to encourage new customers as your old customers will leave and become new customers elsewhere.
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Response from developer
We are always loyal to our customers new and old, all you need to do, is to contact us before your renewal date and we will get you a great discount :) You can contact us via management@ipvanish.com or you can reach us via live chat and telephone.
Still coded junk on Apple products
WARNING and BEWARE ALL
I purchased a long while back n canceled after a good year of constantly getting logged out, having to always log in and not protecting as/what they advertise!
So after months to hopefully allow them time to get there act together before giving them another try … they r even worse and it literally took less than 24 hours to lock down my phone and mac. Thank goodness I deleted it from my phone within a few hours, but not not so lucky with my Mac. After completely uninstalling IPVanish from my Mac, i was still unable to get onto the internet, even though i had internet; and unable to locate the the vile bug that locked me completely off my Mac unless i was on safe mode! Well you nasty VPN ipvanish, i found you and completely removed you and your crap from all my electronics!!!
Stay away from them and there major subpar junk claiming to be a vpn!
I purchased a long while back n canceled after a good year of constantly getting logged out, having to always log in and not protecting as/what they advertise!
So after months to hopefully allow them time to get there act together before giving them another try … they r even worse and it literally took less than 24 hours to lock down my phone and mac. Thank goodness I deleted it from my phone within a few hours, but not not so lucky with my Mac. After completely uninstalling IPVanish from my Mac, i was still unable to get onto the internet, even though i had internet; and unable to locate the the vile bug that locked me completely off my Mac unless i was on safe mode! Well you nasty VPN ipvanish, i found you and completely removed you and your crap from all my electronics!!!
Stay away from them and there major subpar junk claiming to be a vpn!
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Service and speed good if you live in the US
If you live in the United States I assume it works perfectly. If you live in the UK as I do the app wants to connect to the US regardless of what you select within options, so the connection ends up routing through the US servers. After spending some time talking the tech support I was then told 40 minutes later it’s a known issue. If you use on iPhone with a widget to turn on and off then by default you are connecting to the states. Open app select UK server, connect, close app and reopen, app then detects server and defaults to US.
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Response from developer
This has been addressed in our next update. If this is a deal breaker for you we will be happy to offer you an account with our sister company strongVPN for the remainder of your subscription.
Update
I can not connect to half the websites I need to use. Put in domain and still can not connect very frustrating when I have to start up another tablet or iPad that it will work on! Do not understand why it will allow one one yet not another! Update: Not sure as to why, but I have no issues with one IPad, but my other stops me from loading some sites. I have reload app on that IPad and same issue, yet my other one has not had one issue. As for working it does great on hiding my address on all my Kindles-4, my 2 laptops and one IPad. Works as it should and recommend IPVANISHVPN for hiding what you need it for.
Works great. Found my issue, corrected it and now no issues. Do recommend
Works great. Found my issue, corrected it and now no issues. Do recommend
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Response from developer
Your review of our VPN doesn't make sense to us. We don't block any websites also if our app will not work on one of your iOS devices, it would have to be because your device is running an outdated version of iOS. We can get you going via live chat, To speak with one of our agents via live chat, click on the Live Chat icon in the top right of our homepage.
AngelLawrence52
IP vanish is the best software security app I am a used on my devices the service that I got today from a chat person that help me with my account and changing my user name and password and reconnect with them they are helpful and it is safe and secure The software does really work it stops hackers doesn’t add tracks and saves anyone knowing where you’re at and what you’re doing on your browsing it vanishes it it changes your IP every time and deletes it from record so no one knows what you’re doing online best to IP vanish and the support group👍🙏🏻😇😀
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Take the money and run
Signed up 4 days ago specifically to use the only Auckland New Zealand server. All was great until today when that server - the only one I need - has disappeared from the list.
Paid for a month but try and get a refund is impossible
Paid for a month but try and get a refund is impossible
Response from developer
You need to log out of our app and log back in because we have 4 Aukland servers available.
