iPhone
Very poor for IPhone keeps saying not connected then when you try to connect it doesn’t. The app needs to be signed out and restarted or the iPhone needs to be switched off for it to start again. Time to switch to Norton VPN much more reliable on the IPhone
Thank you for your reply, but I am not in the UK and why will it connect after I shut my phone off and back on again, if I was in the Uk that would blow your theory that my isp is blocking your website. The truth is it is very temperamental, it will just stop working with no connection and all attempts to reconnect fail. I uninstall the VPN in my settings then reset my phone, reinstall the VPN and all works fine a gain till the next time it fails.
No I do not have any other VPN running, I have Norton available but do not use it, only when yours fails I disconnect yours and run Norton’s which never disappoints. I come back to yours primarily because I have just paid a lot of money for another years subscription
Thank you for your reply, but I am not in the UK and why will it connect after I shut my phone off and back on again, if I was in the Uk that would blow your theory that my isp is blocking your website. The truth is it is very temperamental, it will just stop working with no connection and all attempts to reconnect fail. I uninstall the VPN in my settings then reset my phone, reinstall the VPN and all works fine a gain till the next time it fails.
No I do not have any other VPN running, I have Norton available but do not use it, only when yours fails I disconnect yours and run Norton’s which never disappoints. I come back to yours primarily because I have just paid a lot of money for another years subscription
Show less
Response from developer
UPDATE: We have an update coming out this month or next. If you would like to make any other changes to your account, send us an email at management@ipvanish.com Please make sure you don't have other VPNs installed or they will interfere with our VPN in this way.
Ease of use
I have enjoyed IPVanish’s encrypted VPN for >3 years now. I recommend it to all of my friends. ISPs can’t track you, anon to malicious peers, so stream what you want without any repercussions. Big brother aside, naturally.
Only problem is when the app drops a server connection. Every ~45 minutes, my data is halted (on IPVanish’s side, not carrier), and I have to “restart” my connection. Unfortunately, there isn’t a “Restart Connection” button available (especially when On Demand is enabled), so I have to do it manually:
Disconnect, confirm disable On Demand, disconnect, wait for ip field to populate, connect, in-app settings ⚙️, and enable On Demand, apply and reconnect.
Can we please get an option to restart connection? I can wait for it to update pinging, but it’s a little bit of a hassle. That would make my life so much easier! Please and thank you for hearing me out.
Only problem is when the app drops a server connection. Every ~45 minutes, my data is halted (on IPVanish’s side, not carrier), and I have to “restart” my connection. Unfortunately, there isn’t a “Restart Connection” button available (especially when On Demand is enabled), so I have to do it manually:
Disconnect, confirm disable On Demand, disconnect, wait for ip field to populate, connect, in-app settings ⚙️, and enable On Demand, apply and reconnect.
Can we please get an option to restart connection? I can wait for it to update pinging, but it’s a little bit of a hassle. That would make my life so much easier! Please and thank you for hearing me out.
Show less
Conflicts in Instructions & No outdoor use
I purchased this so that I could have a more secured connection when I am sitting or working outside. Previously, I highly suspected neighbor was pilfering my internet connection & found evidence. It’s 360 degrees secure now; I can’t use it outdoors at all which defeats the purpose of having it. No matter how many times I connect to different servers, my own service is off for my own use. Also, the menu listing beckoning sign ups for unwanted networks is conflicting: Clarity is needed as my own network is listed and when removed, only 1 entry seems to be available. Also, I’m finding it difficult to find / re-find the “perks.” Mind you, I paid for this service... I am not finding any advantage in having this service.
Show less
Easy use excellent service
The app has always worked well for me A couple times had a glitch putting in custom settings they were very prompt to reply or answer as the case may be There always patient and clear with directions Always willing to answer general questions prompt and clear also. Novice or advanced user,from the app to custom settings there great
And now must be a year later and they have made things even better and extra great on my apple devices a vpn with integrity thanks for a product I can truly recommend
And now must be a year later and they have made things even better and extra great on my apple devices a vpn with integrity thanks for a product I can truly recommend
Show less
Doesn’t work for sky go
Doesn’t work for sky go
Good app but can slow down internet.
This has been working well for me, but it can also slow down your internet on your phone which can be a bit annoying at times too. Overall not a bad VPN
Response from developer
Please try manually selecting a city and server instead of using the Best available city or server option, this often improves speeds if servers are under high load.
Piss poor
My location still shows up as my original, can’t get bbc uk tv either just rubbish
Response from developer
We are sorry but the BBC blocks our VPN, but you can watch BBC channels at tvplayer.com by connecting to one of our UK servers :)
Sub par reliability + buggy aways on
Find myself on occasion having to disconnect and reconnect because the vpn tanks my internet connection, wasn’t too bad however the new on demand feature really has been disappointing, buggy turning on and off, has home wifi in whitelist but still turns on
Response from developer
This is the first we have heard of this happening, can you please send us an email to management@ipvanish.com so we can gather more information?
IPVanish Slowed down my data
I hardly used this app. When I did, it did work., but the longer I had it on my phone the less it worked. For instance, when I first downloaded it I would get my normal WiFi speeds (109 mbps download and 127 mbps upload). Then slowly and slowly it went down to between 7-9 mbps ddownlaod and around 5-7 upload speed. So I use it much less.
Then I updated my phone OS to iOS 13.1.2 an as I did that, my cellular data basically stopped. I couldn’t even stream ANY music and when FB did open, no pictures would load. FB is boring w/o pictures. Most other apps wouldn’t even open because they said I didn’t have an internet connection. Then when I’m home I couldn’t even connect to my WiFi. The WiFi symbol wouldn’t even appear on my phone. I spend at least 6 hours on the phone with AT&T and in person at their store. I backup my phone and do a factory reset to no avail! Since, it’s not my service provider I call Apple. About 45 minutes later Apple asks me if I have VPN software. I say I have IPVanish but haven’t used it for at least one month. They ask me to delete it. I ask, “Why? I haven’t even used the app since I updated my iOS.” I delete it, reluctantly. Then like magic my data starts working. I can even connect to WiFi. Great! I paid for a year of IPVanish and I can’t use it. Sh*t, I can’t even have it on my phone. This app is garbage. I wouldn’t recommend it at all!
Then I updated my phone OS to iOS 13.1.2 an as I did that, my cellular data basically stopped. I couldn’t even stream ANY music and when FB did open, no pictures would load. FB is boring w/o pictures. Most other apps wouldn’t even open because they said I didn’t have an internet connection. Then when I’m home I couldn’t even connect to my WiFi. The WiFi symbol wouldn’t even appear on my phone. I spend at least 6 hours on the phone with AT&T and in person at their store. I backup my phone and do a factory reset to no avail! Since, it’s not my service provider I call Apple. About 45 minutes later Apple asks me if I have VPN software. I say I have IPVanish but haven’t used it for at least one month. They ask me to delete it. I ask, “Why? I haven’t even used the app since I updated my iOS.” I delete it, reluctantly. Then like magic my data starts working. I can even connect to WiFi. Great! I paid for a year of IPVanish and I can’t use it. Sh*t, I can’t even have it on my phone. This app is garbage. I wouldn’t recommend it at all!
Show less
False advertising
Something clearly is wrong here. I purchased this app a couple of days ago through the App Store. With the understanding that one had 7 business days to cancel for a full refund. Well after 2 days, I was not impressed with the product and decided to cancel. When I opened my payment history, I noticed the app was not on a 7 day trial and the charges had already gone through. I contacted the help desk of the developer and was assured I was never billed since I did not stay for the 7 days. I double checked and confirmed indeed I was billed for it. Was then directed to contact Apple directly for my refund. I contacted Apple through the support website. After carefully detailing my grievances, Apple says I am not eligible for a refund. And seem to say “Next”. But they do direct me to another site for more support which in turn directs me back to the original site I had complained on. Gave me the ‘run around’. Well, it’s a shame if big corporations are going to do this and you have no right of appeal or anything.
Show less
Response from developer
Hi there, We are very sorry for your frustration but we do not offer any kind of trial with our VPN and we are unable to refund you directly as all accounts created through the apple app store are solely controlled by Apple. Try contacting them here https://support.apple.com/en-euro/itunes-contact and tell them that our app does not work for you.
