Leave a Review Heart of Vegas
Complaint
I’m frustrated with Heart of Vegas. I have been unable to contact someone to see if they’re having system problems. I have not been able to access all day and even lost all my free coins trying to log in. It is not a problem on my end as everything else on my phone is working fine. Further more I used to get 3000 to 4000 free coins and I was taken down to 300 for a couple weeks and am now up to a whopping 1500. This has always been my favorite but I’m definitely losing interest at this point! Help!! It gets even better I’ve put in 15 nicknames and they’re all taken and some have been really odd s sad o I can’t send anything negative!?!?!?Show lessogncase
Way too expensive to play
The cost of credits is outrageous- save your moneyFiifj
Terrible service
What can I say ???? An awful experience, terrible game play and zero response from the admin.... also very few bonuses or next to no bonuses during game playglossylibros
PLEASE HELP CORRECT THIS....
I love this app. however, it apparently has locked in a screen and I cannot receive turns to spin in the new adventure even though I have numerous spins available. As soon as I click on the tickets it goes to a blank white screen. Please try to fix this or let me get just the regular games that I enjoy playing and none of the side games for extra points or spins. It doesn’t matter which game I choose, the screen locks in a white empty page when I try to use the spins I have won.I have spent hundreds of dollars over the years to play this game and am very frustrated and hope you can solve this problem since I cannot afford to keep on buying credits. Thanks, in advance, for your assistance. I asked if this would be fixed and you did not do it. I will no longer purchase coin or play this game. It is a big rip-off. SORRY I REALLY LOVED PLAYING IT BEFORE YOU STARTED RIPPING ME OFF! Have told my numerous friends who also use this app.Show lessnot so lucky Liz
Developer Response
Hello, Thank you for bringing this to our attention. If you feel like you are experiencing some technical issues, please contact customer service: https://support.productmadness.com/hc/en-us/requests/new We will try our best to help you resolve this issue :) --WellyUseless
This is the worst of all slotsIanhen04
Developer Response
Hello, Thank you for taking your time to review us. We welcome any critique we get from our community and we are taking steps to be better. Please contact us through our support link: https://support.productmadness.com/hc/en-us/requests/new If you would like to discuss your experience further. --WellyNew to game and didn’t get purchase.
So far not so bad. I enjoyed it until I spent 6.99 once conversion kicked in and never received my purchase. I won’t be buying nothing else here that’s for sure.Gordyn Lyons
Developer Response
Hello, Sorry for the trouble you have with your recent purchase. Please contact us through our support link https://support.productmadness.com/hc/en-us/requests/new Provide us with as many details so we can further assist you. --WellyGamblers Beware!
I’ve played the app for years and spent God knows how much . Once you buy coins it plays tighter trying to get as much cash off you as they can. They bank on the gamblers emotion of winning. I actually caught them in their scam. I was playing a game and every bonus I picked the same way. All the numbers ended up being the same every-time . What’s the odds of nine choices being the same outcome 8 times in a row. Reveling all the big wins out of reach lined up the very same way. For random that is odd huh ? Lol. Their customer service is a joke . It’s a pre scripted response . They won’t answer my questions when I called them on the game giving the same results. I’ve never had that happen on a real slot machine in the 10 years I’ve been gambling . Play free all ya want . Don’t give them money or you will be the next me trying to warn people this app is tighter than a real casino and rigged way worse as well.Show lessDevildog2224
Developer Response
Hello, Thank you for taking your time to review us. We welcome any critique we get from our community and we are taking steps to be better. Please contact us and ask for Shane through our support link: https://support.productmadness.com/hc/en-us/requests/new Provide us with as many details so we can further assist you. --WellyRubbish
This is one of the worst slots out there. Constantly going 25-30 plus spins without a win, free spins are so rare and when you get them nothing happens. They might as well ask you to donate money to them because money is what they are after.Cfza
Developer Response
Hello, Thanks for playing Heart of Vegas! We use the similar slot games found in every Vegas casino. Visit our fan page to collect some free coins and try your luck again! https://www.facebook.com/HeartofVegas/ --WellyGreat Games Not So Great Wins
I play Heart of Vegas because it has games that other slot apps don’t have that I want to play. However I have spent a lot of money in this app. I would say around $500 at least over the course of 5-6 months and I have never been over 15 million. I play a lot of other casino games with the same betting set up and have well over 100 million in wins. I switch the games up trying to win more but it seems like as soon as I make a purchase I may go up a little bit but no matter what I play it just keeps taking my money. I literally do better at the real casino then on this app. I would love to give it 5 stars because I have never had any other issues but I just find the winnings kind of ridiculous.Show lessMegan Wilkins
Was good
Until you don't buy anything and then they just take coins. Then they build you back up and if you don't buy anything down you go again and sometimes they keep you down for a long time. Frustrating and a waste of time. About time to delete this app. They are worse than a real casino. Reading the reviews I’m not sure how they can be rated so high. Looks like we all complain about the same thing. Have 2 other casino apps and they make this one look very bad when it comes to payouts and free chips. I’ll treat this app like a real casino. Don’t payout, don’t come back! Waste of your time and money! I can’t believe anybody actually spends money on any game that all you get is coins to waste with no return. Go to a real casino with your money. You may lose your money but at least you have a chance at walking out with real cash for your investment!Show lessAVMan2
