VidLab・Video Editor & Overlay User Reviews

Onelight Apps CY Ltd

Top reviews

Most RecentHighest RatedLowest Rated

Needs Serious Update

I’ve used this app for years and always loved all the animation filters like the flames and the lightning however since the update they’ve all gone and it’s really upsetting. I used to really enjoy using those filters and I even PAID to have them and now they’re simply nonexistent.

The app is extremely buggy and crashes every time I try and create a video. Whenever decided to totally paywall all the interesting features in the app and take away the fun video effects that made I’d unique needs to be smacked

Show less

StolenPaw

3 years ago

Response from developer

Hi, thanks for your feedback. We will do our best to add these features back in the next app releases! Please reach us at support@onelightapps.io where we'll assist you with this issue, plus we will offer you an alternative solution. We look forward to hearing from you. Best regards, Support Team

Still keeps crashing - no excuse for this considering its $$

I’ve had free apps that work better than this app. There is no excuse for an app to crash as much as this one does, and I want my money back. Please note that I updated my IOS *and* made sure I had the most recent version, the one they claimed that this bug was ‘fixed’. Am upset by all the time and effort lost to compile my video and for it to be completely gone after many efforts to revive it. Five stars had this thing worked cleanly ONCE.. which it didn’t. Remove it from the App Store please - this is a total waste of valuable time and effort when trying to thoughtfully create something.

Show less

DjPetite

3 years ago

Response from developer

Hi, thanks for sharing your feedback. We're very sorry to hear that, let us resolve any issue you have faced so you can keep using the app with pleasure! Please, reach us at support@onelightapps.io where our team will be on hand to help you. Best regards, Support Team

Purchased before update. Still don’t have full access

I purchased this app before the update and I go to the already purchased function and it says restored successfully but then nothing happens. I’ve deleted the app several times and reinstalled it and it still doesn’t work.
I’ve contacted the creators and they assured me that since I bought it before, I do not have to now. The FX function crashes the app

Show less

Myspace.com/mydyingdayrock

3 years ago

Crash, downloading issues,

When editing a 19 minute video, 2-3-hours later going to download said video it wouldn’t download. Then when it got to 100 %( after trying again) i thought i finally made it but it stayed on 100% and didn’t finish exporting. After trying again and again (legit two more times) it finally downloaded. But not after i figured out that i can only edit about 4-5 minutes at a time (of the same video) then download and re-upload the same video until I’ve finished editing the entire video. Confused yet ? I figured. Other than that i enjoy the app and the amenities just wish that wasn’t a problem seeing how it’s such an important step in the process.

Show less

Peewee3776

3 years ago

Response from developer

A lot of problems

Just tried to use this app to change music to a video. The app has problems when you delete a track then re-add a track, showing multiple copies of the same track.

Then when I got the video to play back how I wanted with the music synced and the sound of the original music muted, the saved version has both tracks playing on top of each other 🙄🙄🙄

Show less

rhymeswithchuck

3 years ago

Make you pay subscriptions now & no help from support team

I used to use this app ALL THE TIME a few years ago to make little edits. It was great. Now, flash forward 4 years and they make you pay outrageous prices for “subscriptions” to be able to use music, etc. Additionally, last year before all the subscription nonsense, I paid $2 to upgrade to the pro version so their vidlab watermark wasn’t on the video anymore. Although now when I try to remove it, it tells me to pay the subscription and when I hit previously purchased it does nothing. A total scam. When I emailed the support email about this, the told me to do what I already did. When I emailed back, no reply. It’s been week. I sure would love a refund on what I paid for the pro version last year, but I know I sure won’t be getting that back.

Show less

aidanrp

3 years ago

Response from developer

Hi, thanks for drawing our attention to that. We'd like to resolve this issue for you. Please reach us at support@onelightapps.io where we'll assist you with it, plus will make the app working correctly. Kindly attach a screenshot of this comment as well. We look forward to hearing from you. Best regards, Support Team

Beware, glitchy and ongoing charges

I purchased the full version of this app a few years ago… it recently automatically updated, and now it’s making me purchase it again. It’s glitchy - I used to be able to remove the audio from my original clips, but the new version doesn’t work. Even when I add a music track and mute the original audio, you can hear the audio on the final export. Beware.

Show less

Asher Maan

3 years ago

Response from developer

Hi, thanks for your feedback. We're sorry to hear that, let us resolve this issue for you! Please, reach us at support@onelightapps.io where we'll be on hand to help you. Best regards, Support Team

From ok to unusable.

This app used to work ok despite having its random crashes. Now even after several updates to the app it’s just trash. Audio does not get removed from the clips you add post saving, app keeps asking for you to upgrade to pro even though you have already paid for pro, etc. I just don’t understand how you have a good working app and push updates that are suppose to make it better but instead make the app worthless.

Show less

RR0085