It Stopped Working
It’s really convenient to have an app for utilities services, but things in the app have been slowly breaking for a while and now the app is now completely broken :(
Huntsville utilities more like Huntsville Garbage
What can I say about the monopoly that is Huntsville utilities. They will steal your money, they beg you for donations at every corner, they will shut your power off after sending your bills to the WRONG address. Then they will charge you for their mistake. Utilities having a monopoly is borderline Russian communism but hey any government agency is at this point
Show less
Not Dependable
I LOVE the idea of having a Huntsville Utilities app. It is great, when it works. Most months the app will not work. You have to go through a long drawn out process to get it to work and sometimes after the long drawn out process, it still won’t work. :(
hasn't worked for MONTHS
y'all price gouge the living you know what out of us. the LEAST you could do is take some of that ridiculous surplus you have on hand from stealing from huntsville residents and invest it into an app that ACTUALLY WORKS.
Please fix
This app is almost infuriating to use. 9/10 will not load when you need to, will not save my information, and constantly crashes resulting in having to restart all progress.
App down for a few months
The app worked fine for making payments for the entire 3 years I used it. However, now when I open the app I only get a blank white screen. I do not think the app is compatible with ios 17 or greater. I look forward to a resolution from the city on this.
Loading
This app is almost infuriating to use. 9/10 will not load when you need to and will not save my information
Not worth the time
Your app is a piece of garbage! You go to register, and it won’t let you go all the way through the process to get registered. Trust me people it’s not worth the time or aggravation to try to set this piece of garbage up on your phone.
No longer works in iOS
As of the latest update to iOS - 17.2.1 - this app no longer works on iPhone. Upon startup it opens a window but nothing useful is displayed. The window just stays white.
Doesn’t work
App freezes on a white page with a blue bar across the top. Doesn’t allow access. It was garbage before and now it’s completely unusable
