HORRIBLE!
It would not let me login even despite putting in the right password
Needs improving.
🤦🏽♀️🤦♀️🤦🏽♂️🤦🏻♂️💵
•❓Where is the information regarding payment history?
•🏃🏾🚫Why do you use a ‘SpeedPay Western Union’ merchant system for credit card/debit card payments? and why do you say it is the fastest way for applying payments-it is Not a ‘Speedy’ source for payments. Use PayPal, hsv utilities should have a paypal account set up: cheaper and a lot EASIER for users.
•💵Paying for convenience is ok but hsv utility should use that fee to give back to their customers.
•⚠️Also, why does it say enter ur login and password when you send cc payers to speedpay site but (it isn’t ur login/password they want, evermore, they ask for ur customer# and a 4 digit pin#. What Pin#? A pin# was never given to me nor ever an option to sign up with one. They should use same darn login/password associated with hsv utilities.
•⏰Overall, it is not user friendly. Can’t submit inquiries/questions unless u want to call and wait in hold for 45mins to 2hrs. Or email and wait until the next day, if your lucky. Or u can take a chance and hope they receive payment properly before a disconnect or late payments occur..
•📝Grammar: when directed to SpeedPay it states verbage r/g corrected invoices..yada..yada.. and ...ur account may become delinquent.When read and re-read this makes no real sense, please clarify.
•📲🚫NOT all ur customers use Apple products. 1 Bright idea...💡Idea Maybe integrate an app for ALL handheld platforms.🤷🏼♀️
•Needs alittle twerking. 🆗
•❓Where is the information regarding payment history?
•🏃🏾🚫Why do you use a ‘SpeedPay Western Union’ merchant system for credit card/debit card payments? and why do you say it is the fastest way for applying payments-it is Not a ‘Speedy’ source for payments. Use PayPal, hsv utilities should have a paypal account set up: cheaper and a lot EASIER for users.
•💵Paying for convenience is ok but hsv utility should use that fee to give back to their customers.
•⚠️Also, why does it say enter ur login and password when you send cc payers to speedpay site but (it isn’t ur login/password they want, evermore, they ask for ur customer# and a 4 digit pin#. What Pin#? A pin# was never given to me nor ever an option to sign up with one. They should use same darn login/password associated with hsv utilities.
•⏰Overall, it is not user friendly. Can’t submit inquiries/questions unless u want to call and wait in hold for 45mins to 2hrs. Or email and wait until the next day, if your lucky. Or u can take a chance and hope they receive payment properly before a disconnect or late payments occur..
•📝Grammar: when directed to SpeedPay it states verbage r/g corrected invoices..yada..yada.. and ...ur account may become delinquent.When read and re-read this makes no real sense, please clarify.
•📲🚫NOT all ur customers use Apple products. 1 Bright idea...💡Idea Maybe integrate an app for ALL handheld platforms.🤷🏼♀️
•Needs alittle twerking. 🆗
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Poor interface
This app reminds me of 2013. The app is bland , does NOT support Touch ID or even PIN login.
Poor programming in my opinion.
Poor programming in my opinion.
TouchID & ApplePay
App needs to fully support TouchID and ApplePay.
Simple
This app made paying my bill simple. I will use this method from now on. I'm not sure why it's been rated so poorly. The app was downloaded via iTunes and used on my iPhone 6.
Simple app
Simple, easy. I'll be using this each month the pay my bill!
Does not work
Does not work! Wish I could rate 0 stars!
Print receipt
I wish you would have an option on your app to print a receipt . No place on the app to AirPrint
Works
Seems to be working on ios8 iPhone 6 now.
Bad (worthless) time waster
Best just to call them or go to their web site. The app can no longer load because there is no way to enter your account number now. The old app worked, this one revised for new iOS no longer allows entering account info. so it spins trying to load as long as you allow. All night if you let it. I guess Huntsville has no IT folks, because this has been a problem for months now, and HSV Utilities cannot fix it!
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