# 800.com — user reviews > 22 indexed App Store user reviews of 800.com by 800.com, rated 4.13/5 from 15 ratings. - Source: https://appshunter.io/ios/app/800com/id1466825309/reviews - App overview in markdown: https://appshunter.io/ios/app/800com/id1466825309.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (2 of 22) ### 2/5 — App Drops call *2022-09-22* Rings 3 or times and repeatedly ends the call. ### 2/5 — Unable to place call *2020-11-19, version 1.3* The latest fix didn’t help. Still cannot place a call using iOS 14.1 and a brand new iPhone 12 Pro. Worked fine prior to new device. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor Support and Login Problems *2025-10-09, version 2.3.0* I couldn’t log in to my 800.com account, and support didn’t respond to my emails or calls for days. The app looks good, but it’s unreliable when you actually need help. Please fix customer support and login recovery. ### 1/5 — Very bad service *2024-09-28, version 1.35.4* Very bad service ### 1/5 — Don’t work *2024-05-01* Buggy, when I attempt to send a text message it crashes and closes the app. Poorly made ### 1/5 — Lots of bugs *2024-03-18, version 1.35* I love the service and what the app does, however there are a lot of bugs that make it complicated and frustrating. For starters if I am on a call and receive a call from my regular number then I can’t hear the person on the other side of the phone neither they can’t hear me until incoming call stops ringing. Also when I try to send a message the app crashes and I have to re-do the entire text. App needs a lot of work. I am seriously considering moving to ring central ### 1/5 — Scamming people *2022-12-30, version 1.17* Do not use this company. There are scamming people. 2 times i asked cancel my account. They said canceled. But still charging me for subscribe. And they don't want return money back. ### 1/5 — Can’t make phone calls *2021-02-04, version 1.4* Contacted customer support and they told me it should work because it works on their end. They said they don’t know What’s wrong ### 1/5 — Doesn’t Give Notifications *2020-12-23, version 1.4* Have notifications on but notifications don’t appear when a new text message comes in. ### 1/5 — didn’t work *2020-12-01, version 1.3* Didn’t work ### 2/5 — Wouldn’t do again *2024-11-15, version 1.35.4* Just doesn’t work for the businesses. There is better choices out there. Text, calls, call forwarding it all can be better. ### 2/5 — Very Untrustworthy *2024-06-22, version 1.35.4* Getting a service like this means you’re running business and you need something that you can trust this application is very buggy and has a lot things wrong with it and customer service is horrible. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy, affordable and reliable! *2025-05-29, version 2.1.0* We have been using 800.com for our business ShortStaf, to manage our event staff and customers that are posting events. Prior to getting the business line, we had our employees using their personal phones, and it was really difficult for our team to be on the same page. The app and dashboard allow us to jointly call, text, and track our calls. The transcription and call tracking are my favorite features and the analytics are awesome for helping me manage how many team members I need at a time and when we are the busiest. We love 800.com and 100% recommend! ### 5/5 — Perfect phone solution! *2025-02-26* I use 800.com for an extra business line and this app was a game changer to manage incoming calls and allow myself and my employees to dial out without using their personal number. Works great for that! I can also track where my calls are coming from so I can see where to put my marketing dollars. Would recommend 100%! ### 5/5 — Excellent app *2025-02-18, version 2.0.0* The app is very functional and convenient, when you’re on the go. ### 5/5 — Fantastic update! *2025-02-12, version 2.0.0* The latest release took this app to the next level! It is noticeably faster, navigation feels seamless and everything just works better. Love the improved UI and reliability! ### 5/5 — Easy to setup and use for business on my iPhone *2025-02-12* Bought a vanity number quickly and was able to make calls on the app. Love it gives me business texting as well. ### 5/5 — Great App & A Lot of Updates *2025-02-11, version 2.0.0* 800 has built a solid app, provides continuous updates, and listens to feedback. Can’t wait to see what y’all do next. Great app! ### 5/5 — Cool app. *2025-02-11, version 2.0.0* Had the app for about 2 weeks now and I’m very happy. It’s simple to use and seems to be pretty solid so far. ### 5/5 — Addresses all my problems *2025-02-11, version 2.0.0* No longer getting calls to my cell phone. Less distractions and unwanted calls when I’m with my family and friends ### 5/5 — 5 stars! *2021-06-22, version 1.12* Brilliant app! idk why people cry about it ### 4/5 — Great phone app *2025-09-01, version 2.3.0* Call forward and voice mail are configurable in web browser but not on phone app. Please add features to phone app under settings --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*