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Photos never printed
This app appeared to be great at first, but after waiting for 3 days and never receiving an update that my photos had been printed, I went to the Walgreens I’d ordered them through (confirmed that it is the correct location) and they said that they never received the order and they’re not familiar with this app (they directed me to use the Walgreens app instead.) The Pictarine/Photo Print app is still showing as “crafting your order,” and all of their troubleshooting tips are leading me in circles with no real resolution or person to contact for support. There’s also no way for me to cancel the order through the app.
Moral of the story, just print directly through the store!Show lessCarolyn xyz
Love the idea
This is a great idea, but I have had some issues. I uploaded 200 pictures (the max amount accepted at a time) because Walgreens had a coupon out that was going to make them about .15 each. The coupon wouldn’t work, so I contacted them on chat. They couldn’t offer a fix, so I wanted to delete the pictures out of my cart. Well, there is no select all or delete all, so I had to go into each picture and change the quantity to 0, and confirm. It took forever!
I still use the app for a few pictures at a time when I need them, but I will never try do 200 again.Show lessShellpuck
Miscommunications within the company
I ordered a set of prints from this app and when I went to Walgreens to pick it up they said they had no record of the order and that the app I was using was a scam and had no affiliation with Walgreens.
I was told the only way to get prints from a Walgreens is to order off the Walgreens website or the Walgreens app. I went to three different locations and they also told me the same thing.
The next day I received an email saying my order was ready and when I went back to the original store, I was able to pick it up no problem 🤣The app was great and easy to use but maybe they should let Walgreen‘s employees know about the partnership between Walgreens and this app 😬 I figured I would leave a review just in case anyone is facing the same problem. This app does work!
But because the order is from a third-party, they are not able to look up your order number in store.Show lesskkbb2233
Developer Response
Hi there and thank you for taking the time to let us know about this issue. I have to say I am shocked and this is the first time I am hearing about a problem like this. We are a #1 Walgreens Photo partner since 2013. Normally the store employees should be able to look up your order via your name or order number you receive on the email confirmation that your order is ready. Thank you again for the heads up!LOVE!!
I print A LOT of pictures. Guess I’m a little old school when it comes to memories. I’m constantly updating our photo album for our children to look at as they get older, just like I did when I was a kid. I hate the possibility of something happening to photos on our phones or computers and losing all of those moments. I’ve always used Walgreens because I get the same great quality prints at a fraction of the cost compared to other places, and they’re ready within an hour! But to be honest it’s always been a bit of a pain using their site to upload from my phone. Very slow loading, like sloth-slow, and SO many times it would crash whilst in the middle of uploading hundreds of photos that I spent hours going thru my phone albums to get (I have 20,000+ pictures in here😅) and I would lose them all and have to start allll over again. I was literally brought to tears one time when it crashed and lost all my progress (I was very pregnant at the time, don’t judge😂). But WOW this app makes it SO easy! Effortlessly uploads photos, runs so much smoother and faster, I can actually go thru my phone albums with ease. I just uploaded and sent in an order for prints of about 200 photos, and I did the entire process in less than 20 mins! Love this, now I can print even more often 😄Show lessSofiaDroski
Super convenient!!!
I got this app out of curiosity to see if it will make printing my photos easier and it did!!! I’m in the midst of creating a big family scrapbook so being able to sort through on this app and use the available features has made the printing & gathering process very convenient! Not only that but even with large orders up to 150 pictures they are still printed in a very quick time!!! Totally recommendShow lessZebraloon
Order Pics While You’re Anywhere
Just used this app for the first time and it was so incredibly easy to use and convenient. I just selected the photos I wanted to print, this sizes, and made sure the part of the pics I wanted printed would be printed in the photo. The app told you prices of everything you were ordering. When you go to submit your order it even will tell you available coupons to pick from for your order. It helped me save 25% on my order. It was easy to select my location that I wanted to pick up at. After placing my order, I received an email with the estimated time that my order would be ready. Basically a perfect user friendly app experience! I highly recommend using this app instead of going into the store and doing it on the machine.Show lessSavannah15
So simple and great quality
I hate having to go to Walmart and fight with the machine to print what I want. This app lets you choose the size and quantity from your home AND alerts you if the size you choose will affect the quality of the print. It was so easy, was ready in 1 hour and the quality is great! I used pictures I took with my I phone camera (I suggest not printing Snapchat pictures because the quality is not great) I will certainly use this app again! I didn’t use any frames this time but I will keep it in mind when I decide to upgrade.Show lessIts me Landsy
Easy but coupons....
I was so excited to use this app because it was SUPER easy to download straight from my phone. Great experience until checkout when I discovered the app doesn’t interface with Walgreens photo or allow you to use their coupon codes. After taking all the time to select my photos (200 from vacation) and then crop them, etc. to my liking, I realized this. Ended up only get 20% off my order when I could have received 50% off on the Walgreens website. Just a heads up to check codes before investing time and missing out on savings.Show lessjmf1710
Terrible, misrepresented and Crashes
This app misrepresented itself as “Walgreens Photo App” when it is not. It is a completely different company that partners with Walgreens. The coupons that Walgreens currently have do NOT work on this app, so if Walgreens has a sale on photo, you will NOT be able to redeem the offer on this app. Instead you will pay FULL PRICE, which is actually MORE than Walgreens. For example, prints at Walgreens are currently .35 cents each, but this app charged .39 cents each. So not only do you not get the sale price, you also can’t use Walgreens coupon codes AND you are overpaying for the current Walgreens price! Get the Walgreens app instead. I will be deleting this app. It also crashes constantly.Show lessIf you want to lose weight
My photos
Ordering my first well order was easy to understand for me personally so thank you to Walgreens for making their app great to understand and I love how the prices are at a comfortable range for all and you even have discounts/coupons which helps even more especially these days so thank you again thank you Walgreens for doing a beautiful job on my photos and getting them done right away in time for Mothers Day hopefully!!Show lessPizza Hut worker
