?
Response from developer
Hi there! To use Famly, you’ll need to either work at a nursery or early years setting that uses Famly, or be a family member of a child attending one. If that sounds like you, we’re here to help! Just reach out to us via the in-app chat and we’ll get you sorted 🙂 Best, Maria
Always unstable, no matter what
Not ideal
Response from developer
Hi there, thanks for reaching out. I’m really sorry to hear you’ve had a tough time using Famly, we never want it to feel that way. We'd love it if you could drop us an email with feedback on the payments feature, our team’s always working behind the scenes to make things better, and hearing from you helps us do that. We really appreciate your support. Best, Maria
Glitches a lot
Updates every week makes app unusable
Good idea but it
Cannot Edit
Worryingly it’s the family member section that’s the issue, like who is the emergency contact! I have tried swopping the names, unable to do that too. What about child safety concerns here?? No option to delete a family member??
My child isn’t even on this app yet and I have serious concerns
No way to pay through app
Response from developer
Really sorry to hear you're having such a frustrating time with this 😣 Especially when you’re just trying to get something as important as payments set up. You can reach our team directly through the live chat here: https://www.famly.co/us/customer-service or by sending us an email at helpdesk@famly.co 📧 We’d love to give you a hand and get this sorted as soon as possible 💜 Best, Maria from Famly
