azcentral User Reviews

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I’m old school

I gave up my beloved “paper” Republic a few years back. This new iteration of the e-newspaper is an improvement in some ways but not all. The right panel display of stories is formatted better and easier to read. I do have a gray bar that appears across the USA Today pages (I’m on an iPad) and the crossword puzzles are slightly more difficult to print. Overall a better product. There’s pop-up ads now and I really don’t mind them because I know the journalists need the revenue. Support the Press!

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Irph

a year ago

Response from developer

Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback. Thank you.

Pretty awful

I was forced onto this app and away from the AZ Central app that worked very well, about two weeks ago. This one is so bad, it’s awful. It consistently freezes up, if you barely touch an ad or a story or somewhere else, for who knows with this app, you get a pop up page. How fun, as then you must close out of that pop up and hope that you will be back to your article- but as an added feature, they make sure that doesn’t always happen. Also if you like to zoom in to make the text or photos bigger, the app again makes sure to mess with the screen and either not work properly so you can be in the page you were on, or it pops open a dreaded window again. Another advantage of this awful app is you aren’t sure it’s going to load properly as the pop up ad on first and sports pages slows everything down.
Give me back the working model dimwits. Otherwise I may unsubscribe

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Asmorian

a year ago

Response from developer

Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the issues you have identified and hope to have a quick resolution. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you.

OK, But Too Many Ads

This app is an improvement over the previous one, but it has too many ads. I use it to read the ePaper. It’s generally more reliable, but it has more ads, and some ads that block the screen and can’t be closed immediately. Annoying! Also, I like to turn my phone sideways to read the comics. I can do that with the old reader, but not the new app.

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Clipper 314

a year ago

Read Everyday

I read this everyday now. I get AZ Republic Newspaper and I get to read / browse through AZCentral now. For the longest time they separated them but now I can read both. For a local, national and international news junkie this the best of both worlds. Though it seems the Republic is now leaning more to the left unfortunately… I initially liked it because it was moderate but now leans left especially in most editorials. Go back to your more moderate days and just report the news.. a leftie spin or perspective from most reporting is really a dis-service.

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spr1592003

a year ago

Easy to navigate, Customer service nonexistent

I subscribed to a Sunday through Monday print edition. Paid for it on Sept 14th. I read that it could take between 2 and 5 business days before we received our first edition in our mailbox. Had no problem with that.
The thing is, It’s now September 29th and we haven’t received ANY newspapers at ALL. I called the customer service number, (all automated system) Bottom line, I was told that the regional manager for my “area” would be “notified “ of the issue I was having and it would be brought to their attention.
Apparently it never was.
I formally requested a full refund tonight.
Not sure I’ll get one since it seems seems everything is all automated. Definitely not recommending AZ Republic and the app to anyone unless they get their customer service act together.

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MikeE78627

a year ago

Sandy Haddock

Why did the Republic quit allowing a select few of another city’s newspaper articles on the website? Plus, the website jumps from one page to something completely different if I mistakenly click on an ad (conveniently placed on the right side of the screen while I am scrolling on my iPad)? Also, the type size is different IN THE SAME ARTICLE! I WON’T EVEN GET STARTED ON THE OUTRAGEOUS PRICE FOR THE DAILY DELIVERY OF THE REPUBLIC!!! THE PAPER IS A MESS! SECTIONS ARE ALL OVER THE PLACE WITH ONE ARTICLE “CONTINUED” ON A PAGE HARD TO FIND WITH THE SECTIONS ALL MESSED UP. SINCE USA TODAY TOOK OVER THE PRICE HAS ESCALATED AND I DON’T NEED HALF OF THE “SPECIAL” CRAP THAT IS INCLUDED AND ADDS TO THE PRICE OF THE PAPER. This is coming from a subscriber since the 1970’s! Please get your costs and declining publications under control or this subscriber will be a “former subscriber”.

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Scarlet O'Parrot

a year ago

Response from developer

Hello, We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible. For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store, you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you.

Doesn’t work on iOS

*Update* The app developer responded and fixed the bug. I appreciate this attentive reply and the app now functions as it should. Thx!
*Old*
This is a terrible app that doesn’t refresh correctly, tries to load ads all the time, doesn’t remember where you were, and simply stops loading stories. Why am I paying for this???? Would be a 0 if 0 was available.

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stephendelaney6

a year ago

Response from developer

Hello, Thank you for using our app and providing your feedback. We are happy to say that we resolved this issue, and your comments played a part in it! Kindly update the app to the latest version (7.1.1) to make sure the fix is in place. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are experiencing any issues. Thank you.

Great app

I read the AZ Republic newspaper everyday. We get home delivery 2 days a week on Sunday & Wednesday & read the online version the rest of the time. The online version is very easy to navigate & auto updates to the newest edition when you log in. Could not be easier!

Postalpixie

2 years ago

Response from developer

Thank you for your positive review of our app! We're thrilled that you're enjoying it. We would be honored to use your review for our marketing efforts. With your permission, we'll include your review in our promotional materials while respecting your privacy. We'll only use your first name or initials, and we won't disclose any personal information. If you agree, please let us know, and we'll proceed accordingly. Your support means a lot to us!

Billing

Customer service in Phillipines Could not understand her. She couldn't solve my problem After 30 years as a customer had to create a new account. Actually AzRepublic lost money as my account was so messed up we couldn't sort it out. Ellen Bilbrey

Leilani27

2 years ago

Sandy Haddock

Why did the Republic quit allowing a select few of another city’s newspaper articles on the website? Plus, the website jumps from one page to something completely different if I mistakenly click on an ad (conveniently placed on the right side of the screen while I am scrolling on my iPad)? Also, the type size is different IN THE SAME ARTICLE!

I WON’T EVEN GET STARTED ON THE OUTRAGEOUS PRICE FOR THE DAILY DELIVERY OF THE REPUBLIC!!! THE PAPER IS A MESS! SECTIONS ARE ALL OVER THE PLACE WITH ONE ARTICLE “CONTINUED” ON A PAGE HARD TO FIND WITH THE SECTIONS ALL MESSED UP. SINCE USA TODAY TOOK OVER THE PRICE HAS ESCALATED AND I DON’T NEED HALF OF THE “SPECIAL” CRAP THAT IS INCLUDED AND ADDS TO THE PRICE OF THE PAPER.

This is coming from a subscriber since the 1970’s! Please get your costs and declining publications under control or this subscriber will be a “former subscriber”.

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Scarlet O'Parrot

2 years ago