Sighthound Video User Reviews

Top reviews

Developer advised they no longer support this app

I think the app is great but such a shame the developers have abandoned supporting it. Even though I pay for support, they have advised that the app is no longer a priority so are not going to fix the notification issues that have come about with the latest IOS 17 updates.

Not a great way to treat your loyal customer base.
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Well-intentioned abandonware

Nice design and idea that is full of bugs and not cared for at all by its developers.

Doesn’t play well with IOS16

This was a fairly solid app that has become flaky with the IOS16 release. Video controls don’t work and trying to review historical clips causes a crash. Hoping the developer will honor the commitment made by customers and update the app. Even a subscription model would be worth considering.

Nice app

Been using this at home for maybe 2yrs. App looks nice and functions pretty nicely. Would be nice if i
You could edit and create rules on the app but all in all this is very slick

Awesome

I installed it on my iPhone and iPad and updated the server version to 7.0.12 on y Mac-mini. What a difference it made ! The speed is increased 10 fold and stability appears perfect so far.

Poor support and overpriced

Back in 2017, Sighthound was is a good choice for setting up your own IP camera security on a Mac. The AI-based image recognition is impressive. However after several years of inadequate software updates and poor support, i’ve abandoned it in favor of other similar apps like SecuritySpy, which offer similar features but is much less expensive and seems to be much better supported as a software product. Reliability is particularly important for IP cam software - I don’t think the Sighthound folks understand this - they are more interested in fancy AI vs reliably triggering and recording events without glitches or gaps.
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Déception

Cette version n’a jamais bien fonctionné. Tous mes clips sont enregistrés à 9h42.

App is crashing

The app is crashing on an iPhone XS with 13.6. I upgraded to 14.6 and the app is still crashing when I try to see the rules.

Poor

Version 2 has been 3 years in the making & whilst it looks a lot more modern it’s significantly worse as regards UX.

- giant thumbnails now so scrolling takes 10x longer to locate a clip. Please add an option to make them small, like in the camera view.
- live playback, select camera - just is a spinner & never loads
- still no option to choose a time in the day to select clips from, which would make things easier.
- alerts have stopped working too

Support forums are gone now unless you register with Discord.

🤦‍♂️
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Horrible product, DO NOT BUY!!!

Never works, cameras won’t stay connected!
When it does connect, blowing dust particles in the infrared set the camera off even though the software is supposed to be so good it detects only people in the area.
Shadows from curtains blowing from heat registers set it off, headlights in the yard set alarms off, reflections etc... what I’m getting at here is the software DOESN’T WORK!
and the latest update 3 weeks ago now, Sighthound acknowledges is bad and they’re supposedly working to fix it. But until they do, they’re software now DOESN’T DO ANY NOTIFICATIONS AT ALL!
What good is surveillance or home security cameras if the software doesn’t notify you!!???
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