Sighthound Video User Reviews

Top reviews

Login issues

Login is very iffy, i havent been able to login to the app for 20 minutes. That makes the app useless because im getting notifications but cant freaking check them

Good when (if) it works

Like others, I agree that it is in desperate need of an update. As it is now, it is unreliable. Half the time, a camera cannot connect. Other times, clips won’t play. I have this on my iPad and iPhone. The iPhone version works better. I can’t wait for the rumored update coming.

Clunky

Still clunky and slow, amazingly still no iPhone X screen support. No updates in 10 months.

Basic app that has potential

Unfortunately Sighthound doesn’t support DDNS, so you will have to use a Dynamic DNS service so that you can get the external IP address and using port forwarding on the router get into your CCTV system. Sighthound is in my opinion the best CCTV system that I’ve used. However the app could do with some love. It’s pretty basic, camera views, clips and alerts. The cameras views are good but you can’t zoom in without the screen found weird - it shrinks in size and then rotates. Same problem with the clips as well. The alert notifications work well and links you to the clips.
Improvement suggestions:
- fix the zoom on live and clips - take a look at Ring Doorbell and see how well they do it
- integrate Geolocation with the iPhone so that I can turn off the internal cameras when I’m home
- have the ability to use a low quality stream for live viewing
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Update fixes iOS 11 problem

This update fixes the problem of cameras not connecting after iOS 11 upgrade. Everything is working now.

Breaking backward compatibility (v1.6) -- No live view, and video clip playback crashes app (v1.1)

Sighthound v1.6:

This version is requiring having version 4.0 of the Sighthound software, else you will have locked yourself out of using Sighthound if you upgrade your device. This is really bad, since iOS doesn't let you rollback to a prior version (backing up / restoring your device is the only way you use it).

If you don't have 4.0 yet (I don't, my Sighthound 2.5 is working fine and I do not want to take it offline). So anyone in this situation is out of luck.

Sighthound you really should be a bit more generous on backward compatibility. This is highly frustrating. Now no new devices will be able to be used as long as I have an older version of Sighthound.

Locking out existing customers is irresponsible. Come on, Sighthound, this isn't fair.

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Sighthound v1.1:

After upgrading from 1.0.1 to 1.1, I can no longer view cameras live once I select one from the thumbnail view. Thumbnail view does work. Clicking on the camera just spins indefinitely and never connects.

Viewing any recorded clip crashes the app. Displays the loading clip message, and then poof!!!

All worked well for me in v1.0 and v1.0.1. Serious regression.

My server is Sighthound Pro Edition, v2.5.

I'm on iOS 6.1.4 with iPhone 5. I have an email into Sighthound support, hopefully they can resolve this issue promptly.
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Good but far to slow!

After having issues with synology I decided to go with sighthound. The app is very slow and almost unusable. Unfortunately after speaking with Sighthound support it appears that a long delay to view cameras is normal. Unfortunately the delay is almost 1min so is not good for me :( now looking at an alternative for live viewing but will keep sighthound for recording as the detection is very good.

I would like iPhone 6 plus support as well as the ability to zoom into my live cameras by pinching and zooming but so far so good :)
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Bugs need to be fixed...

I've been using Sighthound for about two years now. With the upgrade to iOS 10 and the Mac upgrading to Sierra, there are now a series of bugs that Sighthound is not admitting exist. The rules do not function the way they should when creating videos. The alerts do not alert on the iPhone app at all. Email alerting does work.

Their support is only by email and minimal at best. After 10+ emails going in a circular motion I quit following up with their support…

Hopefully Sighthound will correct the many bugs and return the service back to its former reliable condition.
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Effective

Sighthound is the best security cam monitoring system out there. The motion analysis is better than any other consumer system I have found. One star off for using battery on my iPad with unnecessary background activity.

Good but...

One gripe I have with the SightHound iPhone App is that you can't disable/enable your custom rules from the iPhone,,, so if I create a rule to watch for people on my front door during my work hours and I decide to go home for lunch there is no way to disable the rule through your phone so you'll end up with an email/app alert on your phone. Hopefully they will fix this soon.

Also, sometimes the alert videos don't play at all.
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