Skiplagged User Reviews

Reviews Summary

Top reviews

Money was scammed

Recently I had the money scammed off me through one of the ticket vendor’s that is hosted on this website.
there is no form of contact or communication with the vendor and Skiplagged hasn’t done anything about it, nor do they have an easy pathway to communicate or report scamming on their application.
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Sameer Suleiman

Good service

Absolutely love it

I’ve been flirting with Skiplagged for almost 3 years now and I can honestly say for affordable flights, ease of app use and features, and flexibility when booking this is the best app I know about and been put onto hands down and what even more to me is the fact that I’ve never seen an advertisement for Skiplagged on tv or the radio or anything (because of course the app users, I,e, us, would experience higher surcharges and fees due to them paying for advertisement and radio adds etcetera)so to me that makes Skiplagged even more valuable because they value the customer not the dollar $$$ and I’m a firm believer in β€œa wonderful product sells itself and gets around by word of mouth β€œπŸ‘„and to me Skiplagged is a great testament of this motto because it is indeed filled with wonder since I’ve been able to on numerous times been able to use my travel credits (which are gained from simply using the app ) towards free flights and hotel stays when ever I had gained enough credits to do these things and I even gained more travel credits for booking a flight through the app using travel credits like how awesome and wonderful is that lol haha I can go on and on about Skiplagged as one can see but all in all this is a great product and service and I will keep using this and spreading the word about it even long after I’ve become a successful and famous recording artists lol πŸ˜‚πŸ˜‚πŸ˜‚
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Beware, industry worst customer service

Due to a flight cancellation I was unable to make my reservation, so I sought to cancel. They refused to refund so I had to engage my credit card company to investigate and eventually got the money through Amex. Clear corporate misconduct.

They don’t have a phone number for support, only email and they will NOT try to help you. Buyer beware!
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Excellent!

Reliable service as always.

Scam

In the total price to pay a flight Hold coast to suddenly says 60$ but actually I paid 99$. There is no support BTW.

I don’t know if this app still works or not?

Continuously i use this app to try and book flights but every time i do, it updates to flights that are 200-400 more expensive, and doesnt ever seem to correct itself even when presented with the actual updated airline data, its really frustrating. The tagline is β€œbetter than google flights”… yet can’t even show the right pricing :(
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Hidden Service Fees

Booked first ever flight here for CAD $X. Then, when paying for ticket, there was a (*) next to the final price in USD, below described as service fee, HOWEVER, service fee amount not disclosed until received email confirmation.

In summary, I was charged a USD $26.86 and a USD $10 service fees, which were NEVER disclosed on the initial advertised price nor at check out.

I wished there was more transparency (either include advertised fee on original price as advertised OR provide a breakdown of service fees prior to payment).
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Mr Cole

My Son found this app. Flying one way all around the world makes you feel young again. The app appears to work seamlessly. Gives you all the options and there are lots. Travel light enjoy lots.

Wow - what a relief!

After hours of looking at Google flights and other sights, I happened to find a review of this one. In less than 10 minutes, I found what I needed (leaving from my small but growing airport in the east),on a tight 14 day trip with little leeway in dates, arrival early enough to drive the 3 hrs from the Seattle airport to my destination, to my not too long layover on my one stop, and ample time to travel back the three hours to the Seattle airport and to enjoy the United lounge before boarding my red eye flight back East. Booking took only moments, totally impressed. Only complaint is there was no place to enter my TSA-Pre #, so have to make sure I call both airlines to assure it gets on my boarding passes. 5 stars!
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