Leave a Review Chime
Love it
I was done with my local credit union. Fee after fee after fee after fee. I blink and I had a fee from that bank. So I decided to try out Chime. I AM HAPPY WITH THAT DECISION. I have NEVER been charged a fee with Chime. They offer spot me. And as you stay with them longer, the spot me increases. So say you thought you had $50 in the bank, but turns out you only had $40. No worries! They will spot you, and you get charged nothing. I don’t use it often, but when it happens its nice to know I won’t have to pay an extra $34 or however much these days. And most of the time they send you a notification of your balance every day, except for some reason I haven’t been getting that lately. I have no issues finding an ATM that won’t charge me $2-4. My money is deposited 1-2 days early. I actually never had to contact support yet. I been with Chime for a year!!! The only thing is I haven’t tried depositing money, as thats the only thing that would seem to be a hassle, but I never had to so it may not even be that much of a hassle.
If you are tired of endless fees, banks who don’t understand, corporate bank / credit union companies getting any and every little penny out of you, THIS IS THE BANKING APP.Show lessKelso Dun
Chime is a joke.
I’ve had chime for almost three years now. In that time, yes I’ve been paid early my fair share of times, however, those have been overshadowed by several more days where chime has inexplicably held my money from me without an explanation other than “it must be your payroll” to which I did my fair amount of investigation and asking enough questions of my payroll office at me job. To which I learned the day all payroll for every employee and manager goes through. A company with over 1k workers employed. If payroll has been processed on the same day and I’ve been paid literally two days later, how is it now that payroll is the issue when payroll has processed checks on the same day? The issue is chime and their lies, I’ve never had an issue with chime but I don’t appreciate being lied to about early pay when all they had to do was be honest about whether or not they can always give someone their money early. To make matters worse they refused to deposit my mobile check, stating they weren’t able to interpret the information even though it was written in plain English, then made me deposit check elsewhere, causing my spot me to reset completely. They say they’re flexible they say they’ll work with you, but when it really counts, they’re just out for your money. They don’t care about you or your family. They’ll take every dime if it makes them earn even one more. I’m done with this bank. Stop the lies please, it’s so old.Show lessmonelxc330
Takes days to pay anything.
I tried out Chime for about 2 years. Previous bank being a traditional brick and mortar bank. Chime has caused me a lot of issues by taking way too long to process transactions. I recently got a fee charged to me of 150 dollars by the DMV for declined transaction because Chime typically takes 3-5 days to pay bills. An issue I never had with Chase. Chase withdraws the amount from your balance immediately even if it’s not yet fully posted, as a courtesy for customers. Chime will wait the full posting period before actually taking the amount off your account. Being low income and living paycheck to paycheck this caused me a great many issues taking way too long to deduct the amounts from my account. Sometimes over a week. I do the same exact payment on my Chase card and it happens instantly. We almost had our utilities cancelled because Chime took over a week before they attempted to process the payment and by then I had spent what I had because I thought it had went through. This has happened to me so many times when I got fined 150 dollars by the DMV that was the last straw for me. Had to go into the DMV and pay with my regular bank card and it went through right away. Going back to a bank that processes debits instantly rather than waiting days. Cancelling this accountShow lessbrewergamer
Love my chime account!
I absolutely love my chime account! I’ve been with chime for years, at least 5-7 years. I’ve always loved it but now I extra love it. They have a “credit builder” card , you transfer your own money from your checking on to that account and then when you use the credit builder card it reports to the credit bureaus! They also started the “spot me” feature a few years ago where you can basically go in the negative without any type of fee. It gets paid back with your next deposit. You can also round up your transactions and the extra change can be sent to your savings account so you end up accumulating some money with basicaly no effort and you barely notice it . They also recently came out with the boost program. You can send up yo 4 other chime members a $5 spot me boost, so their spot me account allows them to go negative an extra $5! But the very best part is getting paid early! I get paid on Friday at midnight through my work, well everyone else does. I get my check on Wednesday! I had my most recent check around 5pm on Wednesday. Also when the stimulus checks got sent out I got mine super early. I didn’t even know they had passed the checks until after it hit my account!Show lessDeshae5151
Don’t think just do
This is the safest and most reliable online banking out there. It’s quick with the updates gives you your paycheck way sooner than a regular bank and on top of that they don’t charge you late fees or overdrafts they GIVE YOU MONEY-you can literally rack up money called spot me cash it’s literally money you can borrow till your next check hits the more you use it and pay it back the more you get to borrow in the future i’m up to 150 in spot me cash! Not to mention if you opt to go for the credit builder credit card you’re just helping yourself I moved my deposit over to my credit builder and when you rack up your swipes they send you a metal credit card! This is perfect for people who need to help build themselves in this broken money grab world. chime doesn’t rob you or have any fees they literally let you borrow money and build your credit...!! Why wouldn’t you want to help yourself? No i wasn’t paid or sponsored from chime( i wish cmon it’s an online bank for crying out loud) I’m just trying to be honest drop the old time banks and hope on the chime train you won’t regret it. 😌Show lessdede97
Chime App / Direct deposit consistency
Your application is awesome. It’s easy to use and I love the easy access to move money between checking and savings. The only frustration I have with chime is the timing of my direct deposit. The consistency of direct deposits are very good or very bad! Meaning there usually 2 days before payday. Which is very appreciated. Then there’s the direct deposits that don’t get posted to my account until I call several days after my payday has come and gone asking customer service when is my direct deposit going to be posted? And I’m given the same old excuse of we post it when we get it? And then magically after telling customer service the amount of my direct deposit not being posted to my account it magically is posted. The bank I used before I can to chime always posted my direct deposit to my checking account the same time for over 20 yrs! I came to Chime because I learned that my bank was holding my direct deposit for 2 days to make interest off of my paycheck before posting it to my account. But my previous bank always posted my direct deposit on payday for over 20yrs. I love my chime app but loathe your customer service and untimely direct deposits. Honestly if the direct deposits were always timely I would rate your app with five stars.
Sincerely
Scott StewartShow lessCmssas03
amazing if you live paycheck to paycheck
i switched to chime because simple bank became bbva. getting my paycheck a couple days early and not being able to overdraft were what drew me. the credit builder account was a surprise to me and i love it. i have poor credit and this is such an easy way to build credit.
the BEST part of the app for me though is that when i get paid it direct deposits to my credit builder account and i have all my bills taken out of that. so when i get paid i look at what will need to be paid that paycheck and i put fun money in my spending account. it’s a lifesaver if you’re prone to dip into bill money. if you overdraft on your spending account, spot me will cover it up to $20 off the bat (tried and true, my friends), and it WILL NOT pull from credit builder or savings. because i live paycheck to paycheck i don’t really have a savings account, but i do use their round-up feature. you’ll be surprised how quickly you save with it. it’s really helping me get my financial situation together.
it can be really hard to find a bank or budgeting app that works well for people who live paycheck to paycheck (makes me feel so dumb that i can’t budget for a whole month), but CHIME IS IT FOR ME. Seriously, give them a chance. Customer service is great, too.Show lessHellojennyfair
Literally the BEST bank I’ve EVER HAD.
Before I got Chime, I was with BMO Harris Bank for about 2-3 years. It seemed like I was having a new issue every single week; the final straw for me was finding out my account was empty AND overdrawn, just over $50, for a “non-BMO ATM FEE”, literally with the ADDRESS of the BMO branch that was 2 blocks from the salon I worked at in downtown Chicago. Not to mention that they waited like TWO MONTHS LATER to try & charge me that fee...so I had to comb through all of my bank statements, and even after showing them the mistake was THEIRS, and THREE trips to the branch, it took another MONTH for them to fix it. Chime has literally changed MY LIFE. NO fees, thousands upon thousands of fee-free atm machines, excellent customer service...I can go on & on about how much I love this bank. Best of all is when I got their Credit Builder card, back in January....I’ve been working on my credit for about 2 years now, and as soon as I got the Chime Credit Builder Card, my score jumped up to 106 points on TransUnion and another 48 points on Equifax!!! It gave my credit score an overall boost of over 150 POINTS!!! If you are tired of being scammed by these banks AND want to build your credit up, *CHIME* is THE ONE for you!!! Good Luck! ♥️Show lessNancy J. Anderson
Waste of Time
So I opened my chime account in 2019, I loved it at first because of the no overdraft fees and the early pay, but this bank is so annoying to deal with. Not only is their customer service horrible but just trying to get in contact with someone is as well. You spend about 10 minutes on the call menu alone just trying to get through the different options to find the right place. My wallet had gotten stolen so i canceled my credit card and debit card, I then requested a new one, took almost a month to get there. Tried to activate it and was told that the card information was wrong. Okay? Not sure how it would be wrong since it's literally right there on the card. So i contacted a rep through the app, they said they would send another one. Got the new card, tried to activate it AND IT STILL WOULD NOT WORK. Okay, maybe it's just a system error. Got a new card AGAIN a few days later after they expedited it. Tried it activating it again and it still would not work. I decided to close my account after that. It was just too much hassle to try and do it over the phone and not be able to just walk into an actual branch to get my issue resolved. Oh and when I went to close my account, the representative didn't even ask why I was closing my account. You would think that such a highly reviewed "bank" would atleast want to know why a dedicated customer is closing their account.Show lessCheykim
Great so far!
Edit: still so great!
I was nervous about there being no branches and only online but it turned out very smooth. I have both savings options activated and I love it! It takes a bit for the round up though maybe between an hour of the posted transaction to at least 1 business day. But that’s not too annoying. I DID ask for the emailed direct deposit form and it has the old routing number. It was an easy fix and my 2 most recent deposits have come through perfectly fine. I’m a huge lover of Apple Pay so I’m glad it works with that. The mobile check deposit feature works great as well. I received an email the next business day saying my check was received and it’ll be available the next business day. (Good thing I did all of this on a Monday.) You don’t really feel lost or anything using the app it’s very simple. I have only had the service for a couple weeks but so far I am a top fan. I took a star away because the routing number issue delayed my first deposit by one day. Also if you use the chat line for service a different rep replies each time. That also makes me worry a bit of a huge issue occurs that you’d usually go into a branch for. But again so far, it works gloriously!Show lessTeh_Black_One
