Leave a Review Wayfair
Wayfair is unfair
I just placed my first order. I realized after I ordered the bunk beds that I accidentally sent it to my billing address in GA. I was given the option to change the delivery address to AL. When I did, Wayfair showed my order in the app as “cancelled.” I was confused by this so I placed a new order for the bunk beds again and it instantly cancelled the order and refunded it. So I checked my email to see if this was a glitch in the app but it wasn’t. The email said Wayfair suspected fraudulent activity! I’m so angry right now! I ordered it just before midnight so when I called the number I was connected w service. This lady asked me to open my email and read the first paragraph. Weird right? So I’m going along w the strange request when she says, “Now read the 2nd paragraph.” I’m like odd ok so I read it and she says, “See, you have to read the email it told you not to try and place another order.” What a moron! I was in the app, not in my email. That lady treated me like I was her 6 year old. She is the worst kind of human to have to speak to at end of day. I’m furious bc now when the fraud dept opens at 9 am and allows me to order the bunk beds, they won’t get to me on time. Get rid of that condescending woman, who spends her life getting under people’s skin!Show lessJennAtlanta
Developer Response
Thanks so much for your feedback!Wayfair is unfair
I just placed my first order. I realized after I ordered the bunk beds that I accidentally sent it to my billing address in GA. I was given the option to change the delivery address to AL. When I did, Wayfair showed my order in the app as “cancelled.” I was confused by this so I placed a new order for the bunk beds again and it instantly cancelled the order and refunded it. So I checked my email to see if this was a glitch in the app but it wasn’t. The email said Wayfair suspected fraudulent activity! I’m so angry right now! I ordered it just before midnight so when I called the number I was connected w service. This lady asked me to open my email and read the first paragraph. Weird right? So I’m going along w the strange request when she says, “Now read the 2nd paragraph.” I’m like odd ok so I read it and she says, “See, you have to read the email it told you not to try and place another email.” What a moron! I was in the app, not in my email. That lady treated me like I was her 6 year old. She is the worst kind of human to have to end your day speaking too. I’m furious bc now when the fraud dept opens at 9 am and allows me to order the bunk beds, they won’t get to me on time. Get rid of that condescending woman, who spends her life getting under people’s skin!Show lessDeveloper Response
Thanks so much for your feedback!My purchases
I love everything I’ve purchased especially all the furniture items since the end of last year up to now. We’re moving into a new beautiful house and everything I’ve chosen is spectacular as I’ve chosen very different styles more modern and many brilliant colors. The walls will be white and I’m so anxious to see my beautiful glass top DR table n server with its black accents in the room. I’ve also chosen rose/pinks to add a splash of surprise colors in my blue colors of the BR since we have terrific light in the entire house it’s just going to be a brilliant new happy home for all to enjoy. Thank you Wayfair for so many choices to chose from and all the newest colors to bring great joy n happiness to this our new lovely home in an HOA townhouse development where most everyone’s over 55 and I can’t wait for all our friends and especially neighbors to come for first time and be as thrilled at my new decorating with bright happy colors as well as the well made items Wayfair has helped me choose. Thank you all for such great products and for giving all of us a new prospective in our design choices. Blessings to you all. Thanks Again. 🙏Show lessGrammy/Ginger2
Developer Response
Thanks for the review!