StrongVPN User Reviews

Top reviews

Impossible to Reactivate Subscription on IPhone

Every time I try to reactivate this subscription, they make it impossible by sending me through an endless loop. The app won’t work unless you have an active subscription. When I attempt to reactivate, it tells me ‘user ID’ already in use, then it tells me to sign in. When I attempt to sign in, it fails my attempt by telling me my UserId is invalid. I can sign in to their website, but it won’t let me activate subscription. I deleted and reinstalled the app, and checked my userid and password. I’ve tried both the app and the site. Unbelievable how they can make it so difficult for me to try and pay them. I finally gave up and using another VPN app.
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Not working

Something went wrong all the time.

pure scam

scam

Bad

Slow my phone so can’t used while I am connected

Poor App - Unstable Service

I am not sure that I would recommend Strong VPN to anyone. The service is not stable and often falls. Quite often providers recognize that I am using VPN.
The App updates but too often. Each time when it updates it kicks you out so you need to resign with ID/password. Sometimes even it kicks you out even when it’s not updating. The app often freezes while it’s “updating servers”. To me it looks that that server updating is bit too often.
Not sure why is all this happening, but I rather pay and forget, then pay and have all these hustles.
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Just like my life

Oh my oh my this app is like my life. Almost nothing works, no matter how many times I tried. It is fine at the beginning of my subscription, I can connect to their within a second. But the connection become more and more unstable as time goes by, now I will take me like 30 or 60 minutes of retrying before it connects to anywhere. And the diagnosis message is not really useful in these occasions.

But their customer service is very good. I think they have personnel on hold 24/7. You can get replies really fast.
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Not working

No mater of the price I think one of the main missions in VPN industry is making ways for people who can’t access the free world, I live in Iran and government ruled heavy filtering on internet. I subscribe StrongVPN and
After many unsuccessful attempts I asked help from support team and they said : “Unfortunately, due to sanctions we are no longer offering service in your country, and that is why you can't access the site and login into the app.”
Also they didn’t refund and there’s no information about restrictions in use of this VPN.
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Fantastic VPN

I travel overseas a lot and strong VPN is super helpful especially when traveling to less free societies. StrongVPN simply bypasses the monitoring and allows me to electronically remain home and safe. Don’t travel without StrongVPN. If I have a complaint, there should be a better way to configure DD-WRT routers for WireGuard use.
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Best VPN

I’ve been with StrongVPN for over a year and there services is very reliable and trust me when I say this …otherwise I would not be a client

Stay away

I paid the service for several years and only used it a couple of times. At least have of the times, it wouldn’t work. When I had it, I requested the cancellation and a refund for the remaining and, of course, they won’t do it because …” we are not able to refund any part of the last payment made
due to the length of time involved since the charge
being as it is past the thirty day refund period”…

It sucked twice.
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