Chase Mobile Checkout (SM) User Reviews

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Leave a Review Chase Mobile Checkout (SM)
  • Terrible update

    Takes over a full minute to authorize a charge now. Spins and spins until it times out then when I try again it goes right through. No way around this
  • Worst update ever

    Since updating I can’t stay logged in between transactions. Before talking next transaction I have to log out and log in again. Worst update ever.
  • Tiny text size, separate the tips on each transaction

    First impression, Text size is so small, elder client are not able to see it. Please show the details on each transaction record. I have to manually calculate the tips on each transaction. I can’t believe that this is a chase check out app, should be zero stars
  • App is Broken

    The app not work login not work error.
  • Worst product I wish I can get my money back

    I’m not happy. You can’t copy and paste email
  • Can't type in charge amount since update

    Since the update, I cannot type in the charge amounts on 3 of our ipads. Two ipads work fine, but on 3 of them the keypad in the Chase Mobile Checkout app to enter the charge amount is simply unresponsive, rendering these ipads useless in my business. All ipads are up to date on both the chase app and ios, so i have no idea how to solve this issue and there's no customer support for this app except an unhelpful FAQ.
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  • Horrible update

    We now hate our chase app. Good job guys!
  • Worst update

    Worst app update I’ve seen.
    First I had to uninstall-install again in order to log in. Otherwise after typing the password the app crashes.
    Second, I have my iPad mounted vertically on the front desk and now my customers had to tilt their head because THERE IS NO VERTICAL mode!
    Third - New sale button is gone so I almost accidentally voided $1200 transaction because of the change. Now you have to tap “back” button to start new sale.
    Where is useful .00 button? Design over functionality?
    What were UX guy thinking? What is the point of updating to make it worse?
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  • Why does it go to my desktop after card entry?

    Very frustrating. The app will NOT finish a sale. Maybe it’s time to switch to Square... and just try to get a human on the phone... you’re dreaming
  • Needs to be easier to install

    I tried to install the new program until I got frustrated. I have gotten used to everything on the old one. Why do you feel that a good thing needed to be changed.

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