Collection for Auckland User Reviews

App House Limited

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Great app - Recommend!

Great app! An easy place to find dates and rates and cuts the time from having to dig through council websites. Thanks! Just a suggestion - could you guys please design widgets with reminders for the rubbish collection? Would be awesome to add to my Home Screen :)

BDidgits

a month ago

Response from developer

Hi BDidgits, Thank you so much for the fantastic feedback! I’m thrilled that the app saves you time :) Widget is a brilliant idea—thank you for sharing it! We’re constantly striving to improve the app, so your suggestions are incredibly valuable to us. Thanks again for your support!

Full of ads

Google ads take up space on the app page, and keep showing irrelevant information. They make you to pay to remove the ads. What’s the point of using this app??

Auckland resident

2 months ago

Me finding the bin app easy

I like using this app because it saves me from searching it up in the search bar on the safari
and this app makes it so easy so I know which either bin goes out each week so impressed with
this app I can’t wait to use more of this app

Constable cam

2 months ago

Response from developer

Thank you so much for your kind review! We're thrilled that our app is making it easier for you. We're always working to improve the app and add new features, so stay tuned! We appreciate your support and hope you continue to find our app helpful. 😊

Doesn’t work

App no longer works on my iPhone. When I select my address the next screen doesn’t load and is blank. Have done a few updates when available and made no improvement.

Jax023

5 months ago

Response from developer

Hi Jax023, We sincerely apologise for the inconvenience. Please email us at collection-for-auckland@apphouse.co.nz with more details so we can help resolve this for you. Thank you for your patience.

Discovered a bug

Found a bug but no way to contact developer except this form. The “contact us” function inside the app requires me to install apple mail, which I ain’t doing. There’s no contact details on the website either.

Rubberducky247

5 months ago

Response from developer

Hi Rubberducky247! Thanks for your feedback! We're really sorry for the inconvenience you faced. We totally get how frustrating it can be to find a bug and not have an easy way to report it. We're working on better contact options in the app and on our website. For now, please feel free to drop us an email at collection-for-auckland@apphouse.co.nz so we can help you out. Thanks for letting us know!

Handy app

Really appreciate this app. Easy for me to check anyone’s address (eg mum and grandma) so they dont miss a collection. I wish I can maybe add something (like garden collection). Sometimes app does not open but a quick force close and re-open solves every time, so no big deal.

Megan456

5 months ago

Response from developer

Hi Megan! Thank you so much for your great review! We're stoked to hear the app is helping you and your family. We love your idea about adding garden collections too – we will look into it :) Sorry about the app not opening sometimes—glad the quick fix works. We will make sure to address the issue very soon. Thank you again for the support and feedback!

5 star

Excellent service - often used.

Robyn Fendall

a year ago

Response from developer

Thank you so much for your wonderful feedback! We're thrilled to hear that our app has become a go-to service for you. Your continued support and usage mean a lot to us. If there's anything we can do to make your experience even better, please don't hesitate to let us know. Looking forward to serving you more in the future!

Good app… I use waste collection day info

I’ve suggested a few changes (including keeping the last address searched), and they respond/update.

Great app. Fits the purpose.

Heu Heliton

a year ago

Response from developer

Hi Heu! Big thanks for the fantastic suggestions and for updating your review! We’re super glad to have your support and to hear your ideas. Got more feedback? Drop us a line anytime at collection-for-auckland@apphouse.co.nz – we love hearing from you! Wishing you a safe and joyous holiday season. Cheers!

Great reminder

I’m always trying to remember which day rubbish and recycling day is . This app is fun and helps me to remember

brentwest84

2 years ago

Response from developer

Thank you, brentwest84! It's great to know that Collection for Auckland is helping you to keep track. We're always open to feedback, so please feel free to share any other suggestions you have by getting in touch with us at collection-for-auckland@apphouse.co.nz Thanks again!

Hasn't worked in ages.

Have not received push notifications from this app in ages. What happened?

Now I just rely on recurring callendar events and during holidays texts from council to advise different dates... Did like the experience from this app for the short period where it worked.

Peter N NZ

2 years ago

Response from developer

Hi Peter N NZ! Please accept my sincere apologies for the inconvenience caused. Please check and make sure notifications permissions have been allowed for the app via Settings. If the problem persists, please reach out to us at collection-for-auckland@apphouse.co.nz anytime – we are always here to help! Thank you and happy holidays :)