Accelo (Classic) User Reviews

Top reviews

Riddled with glitches

Works ok sometimes but certain things don’t work. For example, when logging an activity, all of the class options are gone except for one. And when entering the date, it records the wrong date by one day. Why???

Absolutely worthless

Worthless piece of software there is. When you finally DO figure out how to login, it will make you do it all over again when you login the next time. Yay! “Unable to guess deployment”. The app itself doesn’t have much usefulness. Can’t do anything with Requests, Tasks, or Tickets. On top of that: we’re an enterprise. Have our entire company using this. When you do report a bug in the software itself, you just get brushed off and dismissed. Doesn’t matter how simple to fix. Their engineers have clearly better things to do. Use the desktop version instead. Just accept the fact you’ll have to drag your laptop around. G-luck.
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Not very useful

I feel like it’s very hard to get any sort of significant work done on this, primarily because the Inbox function seems very under developed.

For instance, The app does not allow you to action activities by clicking a button, so the inbox seems to be just a dump of all your activities. Because there is no mark as read or unread feature, this makes it very hard to see what’s new, and manage my inbox on the road while waiting for something. That basic functionality is missing, and that really put a damper on how much I can actually use the app.

Overall, the app just seems old and stagnant.
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Loading and failing all the time

Just can’t log a single activity without an error. It takes about 30s to load an activity, and then fails when I submit an activity. But the activity is actually logged. In summary, this app is a burden instead of a tool.

Opens and crashes!

Opens and then crashes

Information Discrenpcy

• The Mobile App does NOT give me an accurate listing of my assigned tasks on the Task Board Tab, sometimes showing zero (0) task, when I have over 3 tasks to complete in a given day.

• Address for a company doesn’t display if more than one address is assigned to a company.

Response from developer

Hey Armando, Thanks for taking the time to leave a feedback on our app. Could you kindly reach out to our mobile team at mobile@accelo.com with this issue? We should be able to sort it out!

Awesome Product

Love this Product, the app will get there but the web version is incredible, runs our entire business.

Needs an iPad App

Needs an iPad app for offline functionality. The website works just ok on a tablet but the lack of offline functionality necessitates priority on development of an iPad app.

Accelo is great, but this app isn’t working so well

We use Accelo as a business and love it. However, I’m frequently unable to log in to the mobile app (we have MFA set up). Also, since the update, the introduction screens for the navigation bar stay on the screen and the phone gets really hot and all I can do is quit the app... So, not much use at all sadly.
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Needs ability to do time sheeting

Doesn’t have enough of the features of the full program... time sheeting needs to be added

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