Unable to download unless IOS 14+
The updates are not very user-friendly anymore. Users are no longer able to download the app unless we have a iPhone 14 or later. I am not the type to keep up with the latest phone version if my phone is working perfectly fine. 😡
Updated gone wrong
Can we Face iD back please?
Bug?
There must be a bug in the app because I can not log in. I tried to log in with my password and each time it says that an error had occurred and I know my password is right.
iOS version doesn’t save passwords or recognize user
In the day and age of technology it’s disappointing that an app would not use Apple’s features to recognize a user with FaceID or TouchID. Even worse it does not store any user information so one must re-enter all credentials every time. IT says it’s available, but have confirmed with other users it’s not working. Need to get that fixed asap.
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Improve the app
I can’t even log in anymore. I know my email is written correctly and my password is right since I wrote everything down. So what gives.
App crashes and force closes
App will crash and force close when trying to view current billing period, previous billing period, and other categories.
Absolute garbage
Just as bad as the poorly written website, which has a popup promoting this app at every single login. Actually this app is worse than the website because at least the website works. Fire whoever you wasted money on that developed this app and hire a real developer.
iOS 14
SSEMC has not updated. When I try to enter payment amount to pay a bill nothing happens. Only while using the app. Please fix these bugs.
Not able to register
I installed app and tried to register to sign in but I was unable to enter zip code. Keyboard does not appear to enter zip.
Too many issues now
Since this app has updated, I cannot find where to log out Thumbprint or faceid would really be great to use when logging in. Can we get this feature added? I tried adding my phone number but it o my allowed me to do so if I wanted to be on the do not call list. Why would I add my number and then say “Do not call” me?! There are several great features with the app and it used to be convenient but the logging in and out is important for me and while the main office should have my phone number listed, it would be great if it was on the app too.
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